To be honest, sometimes we can’t have time to do a call but through DrDoctor we can Save time and don't waste the time of the person answering the phone. So I've been very happy with this application.... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Why do I receive all tests etc on NHS App but have to come on to the DrDr app to read appointment letters. Why can't they go on the NHS App as well. I won't hold my breath for response as communicati... Voir plus
L'entreprise a répondu
Because it has the potential to put ALL NHS appointments in one place. I found the appointment in which I was interested as were others from the same department. However, other appointments are not t... Voir plus
L'entreprise a répondu
All is good, except I cannot get hold of Cardiology at Whipps x. My husband has an app on 5th May! He cannot attend that day. I have E-mailed and rung the dept at least 6 times over the past 2 weeks.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Entreprise de logiciels
- Entreprise d'automatisme
- Conseiller en gestion des affaires
- Fabricant de technologies médicales
Écrit par l'entreprise
DrDoctor is a Patient Engagement Platform that helps the NHS support patients in their care journey and is used by over 35 million patients across the UK. We partner with 70 NHS Trusts and Health Boards to provide technology that supports patient communications, appointment management and remote care. Our mission is to improve efficiency in healthcare, enable the NHS to break the enormous backlog of patients needing care, and ultimately help patients to receive better care. If you have any questions or need any assistance, please contact our Support team.
Coordonnées de contact
75 Bermondsey St, SE1 3XF, London, Royaume-Uni
- support@drdoctor.co.uk
- drdoctor.co.uk
4,3
Excellent
2 k avis
Aucune trace de demande d’avis
Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service which allows me to…
Excellent service which allows me to check my appointments with ease.
8 juin 2026
Avis spontané
I Like it but it's me I am not good…
I Like it but it's me I am not good with reading waiting it so hard
7 juin 2026
Avis spontané
Easy access to information and user…
Easy access to information and user friendly.
7 juin 2026
Avis spontané
Very good, and easy to do.
It was so easy to do. Excellent way to find your personal things that you need to no. Thankyou
7 juin 2026
Avis spontané
I was happy to get this way to change…
I was happy to get this way to change appointment
6 juin 2026
Avis spontané
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Réponse de DrDoctor
Dear Maurice,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Very good and useful but incomplete.
Because it has the potential to put ALL NHS appointments in one place. I found the appointment in which I was interested as were others from the same department. However, other appointments are not there
.what price AI before the American insurance companies take over and the problem becomes academic.
3 juin 2026
Avis spontané
Réponse de DrDoctor
Dear Will,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
I always knew what my appointment would…
I always knew what my appointment would be and the time and place I needed to be for the appointment
2 juin 2026
Avis spontané
Réponse de DrDoctor
Dear Edward,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Human interaction
Why do I receive all tests etc on NHS App but have to come on to the DrDr app to read appointment letters. Why can't they go on the NHS App as well.
I won't hold my breath for response as communication since the inauguration of these apps seems to be one way.
2 juin 2026
Avis spontané
Réponse de DrDoctor
Dear John,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor, we operate separately to the NHS and provide a support service and so we can only provide on our platform. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
excellent service
2 juin 2026
Avis spontané
Réponse de DrDoctor
Dear Shahbano,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
To be honest
To be honest, sometimes we can’t have time to do a call but through DrDoctor we can Save time and don't waste the time of the person answering the phone. So I've been very happy with this application.
1 juin 2026
Avis spontané
Réponse de DrDoctor
Dear Souad,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Réponse de DrDoctor
Dear Mary,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Réponse de DrDoctor
Dear John,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Réponse de DrDoctor
Dear Cristiano,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Had alot of help n support staff was…
Had alot of help n support staff was very polite too
24 avril 2026
Avis spontané
Réponse de DrDoctor
Dear Dave,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Excellent easy to use
28 mai 2026
Avis spontané
Réponse de DrDoctor
Dear Craig,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Please can you ask the diabetes nurse…
Please can you ask the diabetes nurse it call me on mu mobile phone please the number 07355706073. On this Saturday love from Nicola
28 mai 2026
Avis spontané
Réponse de DrDoctor
Dear Nicola,
Thanks for your message, this service is for reviews for DrDoctor appointment booking system. You will either need to contact them directly, looking at a recent letter may provide the number for them, go through your outpatient call number or if you need assistance from us you can contact our support team or view FAQ's. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
It allow me to remember my appointment.
26 mai 2026
Avis spontané
Réponse de DrDoctor
Dear WWD,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
Excellent
Hi I like how you give and book appointments on line. It's good to no there is help and support for patients. But it's a potty that you carn't get seen earlier when it's life threatening. But thankyou so much.
10 mars 2026
Avis spontané
Réponse de DrDoctor
Dear J Denman,
Thanks so much for your positive feedback, we are glad you are happy with the service you are receiving from your Trust and DrDoctor. If the issue is life threatening we would advise contact the hospital directly if an emergency then call 999 if you feel it isn't emergency you should contact 111. If you ever need further support or have any extra questions we have an FAQ area you can check for any answers from here: https://drdoctorsupport.zendesk.com/hc/en-gb.
Should you have any issues in the future please head to https://drdoctorsupport.zendesk.com/hc/en-gb/requests/new - and submit further information for support and our team will be happy to help.
Thanks,
Elise
DrDoctor
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
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En savoir plus sur les différents types d'avis.
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En savoir plus sur le parcours des avis sur Trustpilot.
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