Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Total scam! They sneakily charge you every month although we never used their service. We contacted them about it. They said they cannot reimburse us and did not cancel our membership. It is impossibl... Voir plus

Noté 5 sur 5 étoiles

What a great company! Incredibly responsive to all questions, and they provide quality products. My grandson already purchased their soccer ball, and asked for a Dribble Up basketball for his birthday... Voir plus

Noté 5 sur 5 étoiles

My grandkids were given the ball glove for Christmas. They tried it out but found it wasn’t something they would utilize on a regular basis. It seemed to be an excellent tool for those that would fi... Voir plus

Noté 5 sur 5 étoiles

Dribbleup customer service was excellent. Prompt and helpful responses for an issue with a recently purchased stand. They went above and beyond, which is the type of company you want to work with for... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin d'articles de sports
  2. Magasins d'appareils de fitness

Écrit par l'entreprise

Dribbleup is at-home fitness made fun! We offer Smart Gear that pairs with your phone or tablet to provide instruction, track progress, and motivate through the Dribbleup App. Our products include Smart Basketball, Smart Soccer Ball, Smart Baseball Glove, Smart Tennis Racket and Smart Fitness Gear, with more to come!


Coordonnées de contact

3,3

Moyen

TrustScore 3.5 sur 5

302 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 50 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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3,3

Tous les avis

(302)

40 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

The soccer ball was a Christmas gift…

The soccer ball was a Christmas gift for my Grandson. I was SO excited, I thought he'd love it. He's been playing club soccer since he was 6 or 7 (?), he's 13 now and sadly because he has frequent practices and tournaments a lot of weekends, he wasn't interested. I contacted customer service and it was returned and I had my money back right away! Their response to email was incredibly fast! BEST CUSTOMER SERVICE EVER!!! THANK YOU!!

25 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Dribble Up was very prompt with…

Dribble Up was very prompt with responding to my unique membership request. They solve the problem for which I thought would be a lost but the team step in step up and fix it without any issues.

22 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

I think this is a great app for all…

I think this is a great app for all ages learning the game. I have been a coach for years and you only get a couple of practices a week with the players. Having a tool like this allows the girls to work on their game at home on one of the most important areas of the game dribbling.

8 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent customer service

Very responsive customer service. Had to exchange my son’s stand after it was broken and they sent me a new one right away. So far my son is enjoying the dribbling practice.

18 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

I was returning one item for another

I was returning one item for another . I had to return a soccer ball. To get a baseball glove. My customer service rep. made the entire matter easy & fast. When I'm able to see my Grandson use the glove & app. I will write another review.

17 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service! My order got missed placed by the wrong address and they immediately sent me a new order to my correct address in minutes! Amazing

16 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Great

Great ! My grandson loves it. Customer service is great & helpful with quick response.

13 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Making a bad situation good

As far as the app, I think it’s a cool idea and my kids love it. Why I am giving them a 5 star review is because of how they handle a recent situation. I found out I had two accounts with them, so I was double paying for an extended period of time. They technically didn’t have to help me out, but they definitely did. Really happy with the outcome and am a big fan of them and how they run their company.

14 janvier 2024
Avis spontané
Noté 4 sur 5 étoiles

Excellent customer service

Excellent customer service! We bought fir Christmas and found out shortly after our daughter has decided basketball is for her. This is an excellent product and I can see the value for those that are looking for improvement in their playing! Highly recommend 👌

12 janvier 2024
Avis spontané
Noté 4 sur 5 étoiles

Awesome product and superior customer service

My son was gifted the smart basketball for Christmas. He tried it out but found it wasn’t something he would utilize on a regular basis. I even downloaded the app for him to try. It is excellent for those that would find it useful. I requested a refund via email and the customer service was excellent with quick a response. They sent a return label as soon as requested and fully refunded my app membership fee. I am awaiting the product refund but have already received an e-mail that it was on the way. I would definitely recommend supporting this company. Amazing customer service and awesome product idea!

12 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent Customer Service …

My grandkids were given the ball glove for Christmas. They tried it out but found it wasn’t something they would utilize on a regular basis. It seemed to be an excellent tool for those that would find it useful. The customer service was excellent with quick responses & sent a return label as soon as requested as well as fully refunded the membership fee. The refund was also received quickly. Would hourly recommend supporting this company.

1 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Customer service is great

Customer service is great, I let them know our dribble up stand broke, and within minutes I got an email back letting me know they were sending me a new one. I really appreciate the proper response and great service!

8 janvier 2024
Avis spontané

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