Dribbleup Avis 

They have the best customer service I have ever seen. They do what they say, they will, very promptly. Companies today should take a look at what they do. Everyone would be happy.

Great customer service! Never had any issues and very prompt with replying through email. Ordered the wrong size soccer ball and wanted to exchange it was so simple and no hassle. My nephew loves his basketball and just waiting for the soccer ball for my niece.

I purchased this for my son and thought it would be great for him. Unfortunately he didn’t agree. 🤣 Nonetheless, I think this is an awesome idea. Customer Service was amazing in assisting me in returning it. I highly recommend this product!!!

Thank you for all of your help! Your response to emails asking for help is amazing! Good help and support is hard to find these days but you all have made it look EASY!

So far so good. Customer service was excellent! I some how managed to order the wrong size basketball and it was handled within a few hours. Can't wait to see the progress of my boys once we receive it. Definitely will be back with an updated review.

I’m bought a soccer ball and a basketball for my nephews. The basketball wouldn’t hold any air. Customer service was EXCELLENT! I got a replacement in the mail in a week!

Don't buy this product. They don't advertise it well, but there is a monthly service fee that they automatically charge you without appropriately informing you. It is a complete scam!

Son didn’t really like and didn’t enjoy it! Returned for money back! Had to follow up as they only credited the ball when I sent the ball and the stand- but they credited me back quickly after just 1 email. Just not for us!

The ball we received was defective. After a quick chat and an emailed picture of the ball we were shipped a new one without any question. Great customer service.

I purchased the Dribbleup basketball, plus a program subscription, as a Christmas present for my grandson. He loved it, and, almost immediately, noticed improvement in his dribbling as well as ball handling skills. Unfortunately, the ball started leaking air and had to be inflated after each use. After explaining the situation Dribbleup of the problem, they sent a new basketball, with very few questions asked. I couldn’t be more pleased with their understanding and quick response. Their customer service is excellent!! Thank you, Dribbleup!!

Purchased this for Christmas. My son used this multiple times and for weeks until one day, the camera and sensor stopped working. Would stop following the ball. Numerous emails to customer service and no one can give you a straight answer. App is not up to date and is not compatible with the iPad that it claims. Still waiting for them to fix the "bugs" that are associated with the app. Customer service makes you feel like an idiot with all of their questions over and over. I am paying for something that I cannot use. Do I need to get my bank involved??

I had ordered the wrong size ball in the process of ordering. I must have overlooked the option while filling out the order. I received an adult size ball, 29.5 and needed the size smaller (28.5"). The DribbleUp team was very helpful and sent out a return label at no expense. A correct sized ball was sent back out. Thank you

I bought 2 basketvalks, one for each of my grandsons. Now I find I'm being charged monthly for,a premium subscription that I did not ask for. Don't want a premium subscription, didn't ask for it, want my money back for premium

What a great company! Incredibly responsive to all questions, and they provide quality products. My grandson already purchased their soccer ball, and asked for a Dribble Up basketball for his birthday. It arrived today and he is so excited to start his training regimen. The best part is this company does NOT charge you multiple monthly training app charges for each product. Very rare to find a supplier today who rewards their loyal customers!

I bought a Dribble Up gift pack of a soccer ball and basketball for my 13 & 15yr old nephews for Christmas. They are notoriously hard to impress (lol, teenagers!) They LOVED their new balls and immediately started playing and noticed "new muscles that are already sore."

Then winter and snow hit and they can't play in the house, so I contacted customer support to cancel their app membership until it was nicer out. I missed the cut off by one day, but Chanel at customer service fixed things within literally less than 5 minutes of my email send.

Thank you so much for your incredibly quick response time and help! I am SO impressed!!!!
Honestly, the boys LOVE their dribble up balls and can't wait to get out and use them once the Washington winter is over. So far it's the best gift I've been able to get them that encourages their favorite sports while being both fun and educational. They were impressed with the first tutorial they tried (until we all got in trouble for playing soccer and basketball in the house lol).

Can't wait to get their membership restarted in a couple months!

Fast service and quick response to handle my needs. would buy again.

I loved this, it's like having a personal 1 on 1 coach - my kids on the other hand did not enjoy it as much as I thought they would, I will try again once the weather gets better and have them practice outside instead.

When I purchased this for my grandsons Christmas present way back in November they allowed the membership to begin the day after Christmas. The customer service is so responsive. Our grandson loves the basketball and did use the training and drills. He just decided that for now he doesn’t want to continue the subscription. I emailed customer service and the cancellation was completed within minutes. I respect this company for their quality product and for their good business practices.

The best customer service I ever had, they responded so quickly and took care of my issue with refund. The customer service is awesome and I would definitely recommend them. Also, great price program for kids to learn and get better at skills.

I bought a basketball for my granddaughter who absolutely loves it. She is 12 years old and just joined the school basketball team. The coach really loved the dribble up ball and ordered three. The coaching apps are great!