I placed a large custom order needed for an event. I tried reaching out about my order via phone, email, and social media multiple times and received no response. They charged my credit card for the o... Voir plus
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Hello, We loved working with y'all. The only frustrating part was actually trying to order. Due to the limited global stock, our options were limited. However, even after picking different option... Voir plus
L'entreprise a répondu
We were in a hurry to order cups for a charity golf outing with a logo that we had designed using powerpoint. The Drinkbranders.com team helped us pick a quick order insulated cup, redid the logo pro... Voir plus
L'entreprise a répondu
I cannot express how happy and thankful I am to have worked with the Drinkbranders team on a branded water bottle project. I needed a quick-turn project done, as I had a local vendor back out on me.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
DrinkBranders has your back! We love helping people and their brands succeed in the world of promotional drinkware. We’re known for our excellent customer service with knowledgeable people you can actually talk to. We offer quality products, your own Dedicated Graphic Designer and personal Custom Drinkware Expert. We’ll guide you every step of the way, from concept to delivery.
Coordonnées de contact
Etats-Unis
- drinkbranders.com
3,5
Moyen
210 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de drinkbranders.com
Thank you, Stuart! We really appreciate you taking the time to post a review. Happy customers are the most important thing and we are so glad you're one of them! We hope to work with you again soon :)
Attentive and helpful
Attentive and helpful! Everyone on the team that I interacted was great and the product turned out wonderfully. Our clients are so stoked to be getting them!
21 juin 2022
Réponse de drinkbranders.com
Thank you so much for your review, Dan! Serving our customers well is our number one goal and it always feels great to hear the happy experiences :) We would love to work with you again SOON!
Great experience!
Bryan and Samantha were incredibly helpful throughout the process of designing and ordering from Drinkbranders. We love the product, and appreciate the team's quick responses. Thanks so much!
21 juin 2022
Réponse de drinkbranders.com
Thank you for your review, McKenzie! We think Bryan and Samantha are awesome too :-) We really appreciate you taking the time to post your review and are so happy you had a great experience. We hope to work with you again soon!
We ordered water bottles for our family reunion
We ordered water bottles for our family reunion. We gave them an idea of what we wanted printed on them and what color to use. They designed the perfect image and put the order through quickly. They arrived on our doorstep well before the date we needed them. The quality of the bottles and the printed image are very good. Can’t wait to use them.
14 juin 2022
Réponse de drinkbranders.com
Thank you so much for your review, Melanie! We sure have some awesome designers and are so glad you were happy with their work for your reunion and we hope it's a blast! We'd love to see a photo of them in action at the event if you wouldn't mind posting a pic to our IG or Facebook :-)
We look forward to working with you again SOON.
I worked with Samantha Sauerman with my…
I worked with Samantha Sauerman with my order and she was very helpful in getting the right Nalgene bottle for our church. Our order came perfectly package and it's a hit with our staff and visitors. Thanks again for the professionalism of your staff and having the entire order work smoothly.
13 juin 2022
Réponse de drinkbranders.com
Thank you so much for the order and the review, Debbie! We really appreciate your business and are so glad you were happy with everything! Hope to work with you again soon!!
Loved the bottles...
Loved the bottles, loved the quality, and great customer service. Couldn't order the color bottles and color lids I wanted due to inventory issues (but doesn't every company have those issues these days?!) Would absolutely order from you again.
10 juin 2022
Réponse de drinkbranders.com
Thank you very much for the review, Kevin! We are so happy you love your bottles, the quality, and especially the service you received :-) It's very important to us that we serve our customers well, and we are as frustrated as you with the stock issues our country is facing. We really appreciate your business and are glad you were able to find something you wanted still. We hope to work with you again SOON!
Team is super helpful and the order…
Team is super helpful and the order turned out better than expected!. Thanks!
9 juin 2022
Réponse de drinkbranders.com
Better than expected is GREAT :) Thank you so much for taking the time to review, Rey! We look forward to working with you again and are grateful for your business!
Great experience!
The staff at drinkbranders.com is attentive and helpful! They ensured that our school fundraiser ran smoothly and our final product looked great!
7 juin 2022
Réponse de drinkbranders.com
Hello Katie! We hope the fundraiser was a huge success! Thank you so much for your review and for your business! We hope to work with you again soon!
My order was handled with expertise and…
My order was handled with expertise and care from beginning to end! Our order arrived on time for the event, and was the number one swag item in the conference bag! I can't wait to order from Drinkbranders again.
24 mai 2022
Réponse de drinkbranders.com
Thank you so much for taking the time to review, Cheryl. We love feedback like this :) Serving our customers well is our #1 goal and we are so grateful for your business! We look forward to working with you again very SOON!
Customer service was fantastic
Customer service was fantastic, my samples arrived on time for my team to make a decision, and the product came in early and looked fantastic.
24 mai 2022
Réponse de drinkbranders.com
Thank you so much for your review, Adam! We are SO happy you had a great experience and hope to work with you again soon!
Good but item availability added complexity
My only complaint is that the item we planned to reorder ended up not being available, so we had to change our order to downgrade to smaller water bottles and then get a refund. We had very limited options in colors that would match our brand, but this is understandable due to supply issues.
Despite the complexities, the team made it straightforward to adjust the order.
10 mai 2022
Réponse de drinkbranders.com
Thank you for taking the time to review, Dayna! Unfortunately, frustrating stock issues exist across the globe right now and we are doing everything we can to offset that stress. It's very upsetting to us to have our customers disappointed and will continue to control what we can control to avoid that. We hope that despite the supply chain issues not in our control, that you were happy with your final product and the things that we CAN. Additionally, we have added a stock tool to our site that allows you to see what IS in stock or COMING SOON to the best of our ability with every changing availability. Happy customers are everything to us and we hope to serve you well in the future! Thanks again!
a 20 out of 10!
a 20 out of 10! loved the bottles they looked sick and the team was great to work with!!
6 mai 2022
Réponse de drinkbranders.com
Aww, thank you so much for the awesome review, Keely! We love happy customers and hope we can work on something "sick" together again soon!
Réponse de drinkbranders.com
Thank you so much, Melissa! We sincerely appreciate your business and look forward to continuing to work together in the future :)
great quality
3 mai 2022
Réponse de drinkbranders.com
Thank you for your review, Taylor! Very happy to hear you are pleased with our quality as that is very important to us. We hope to work with you again soon!
Drinkbranders never disappoint
Drinkbranders never disappoint. The process is easy and seamless and the product is created with excellence. I love my branded tumblers and so do our clients.
2 mai 2022
Réponse de drinkbranders.com
Thank you LaShawne :) Such a pleasure! We hope to keep working with you in the future and are so grateful for your business!
Everyone loved them
Everyone loved them. Design, quality, customer service and the whole process has been so easy!
26 avril 2022
Réponse de drinkbranders.com
Easy is good :) Thank you for taking the time to review us, Jill! We are so happy that you loved the quality and design of your drinkware and hope to work with you again!
Excellent service and company
Ordered 48 waterbottles for my fraternity's philanthropy fundraiser this spring - in addition to having the best price it was also incredibly helpful to have a designated order point person and graphic designer during the process! We had a pretty quick turnaround time for our order and I am very grateful that they were able to get the order to me in the nick of time for our event!
20 avril 2022
Réponse de drinkbranders.com
Hello Annika! We are so happy you shared your great experience. It was a pleasure working with you and we hope to do so again soon!
Great!
Rick helped us meet a very tight deadline. Process was easy and will order from them again.
7 avril 2022
Réponse de drinkbranders.com
Thank you for your review, Joe! We look forward to working with you again and are so glad you had an easy, positive experience!
Réponse de drinkbranders.com
Hello Elisabeth! Thank you so much for your great review! Serving our customers well is our #1 goal and we are so happy you had a great experience. We hope to work with you again soon!
Drink Branders were wonderful to work…
Drink Branders were wonderful to work with! They fulfilled my large order and request quickly and efficiently.
4 avril 2022
Réponse de drinkbranders.com
Thank you, Chala! We really appreciate you taking the time to review us and are so glad you had a great experience!
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