Fast response when broken down. Regular contact when waiting for recovery particularly when required in Europe. Have been a member for a number of years used them 3 times in Europe so speak from exper... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
When I renewed everything was perfect. However I tried to renew the previous day & experienced a lady who giggled throughout our call. She couldn't help me remove one car from my account & then t... Voir plus
Brilliant service! Broke down on M1 at Leicester. Rang Driver Guardian and had a response from a breakdown company within half an hour. Unfortunately the M1 closed due to an accident so the recover... Voir plus
L'entreprise a répondu
I like being able to speak to some one and explain what is happening. I was given good advice about booking a garage first and then calling for breakdown recovery. When we were told there was a four h... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence d'assurance
- Assurance auto
- Garage automobile
- Prestataire de transport automobile privé
- Compagnie d'assurance pour caravanes et mobilhomes
- Service de remorquage
À propos de Driver Guardian
Écrit par l'entreprise
Driver Guardian offers excellent value Breakdown Cover and Motor Legal Protection.
Our 5 Star Breakdown Cover is for any vehicle type
Car Breakdown Cover,
Motorhome Breakdown Cover,
Motorbike Breakdown Cover,
Camper van Breakdown Cover,
Commercial Breakdown Cover,
Taxi Breakdown Cover,
Multi Vehicle Breakdown Cover
Personal Breakdown Cover
Driver Guardian Breakdown cover is highly rated by the most important people, Our Members. We Pride ourselves on transparent cover and our Members being able to easily speak to a human on the other end of the line when they need to call us.
What is Motor Legal Protection?
A Motor Legal Protection Plus policy from Driver Guardian covers legal expenses which result from a car accident that was not your fault.
This type of policy is often included as an add on for your road risk insurance.
Driver Guardian Motor Legal Protection covers the driver and not the vehicle, this means that if you have more than one vehicle you only need one policy, this can lead to big savings on your vehicle insurance overall.
Driver Guardian also do family deals on Motor Legal Protection so you can save even more by getting a group or Family policy.
You can see our Breakdown Cover here
Breakdown Cover
Driver Guardian is Authorised and Regulated by the FCA number 546256.
Écrit par l'entreprise
Discount for Existing Members
We give a 10% loyalty discount to existing members
Driver Guardian Rewards Loyalty, we listen to what our members ask for. One of the main concerns with the breakdown cover industry is hidden costs and big price increases. Driver Guardian gives a 10% loyalty discount upon renewal.
Coordonnées de contact
1 Slaidburn Crescent, PR99YF, Southport, Royaume-Uni
- 01704 225588
- info@driverguardian.co.uk
- driverguardian.co.uk
4,8
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I made a phone call from home as the…
I made a phone call from home as the key wouldn't let me into the car.The mechanic arrived within half an hour. and identified the problem and fixed i
1 mars 2025
Réponse de Driver Guardian
That's great Florence.
We are so pleased your key was sorted out for you.
Thank you for sharing your experience with us.
Motorhome breakdown
This the first time I have had to use my breakdown cover .My call was answered immediately .The problem was explained and the person arranged for recovery. The vehicle was transported to garage in less than 2 hours .I was kept informed all the time when breakdown company was arriving. The service was 1st class
28 février 2025
Avis spontané
Réponse de Driver Guardian
Thank you very much Robert we appreciate your feedback.
We are happy you find our service 1st class.
I've not had to use the service since I…
I've not had to use the service since I joined a few years ago, so I can't really form an opinion. I'm happy with the reduced cost this year though.
19 février 2025
Réponse de Driver Guardian
Thank you for taking the time to give us a review,
We are pleased you are happy with our pricing.
A Great Business to deal with. I have been using Driver Guardian for…
I have been using Driver Guardian for several years, I currently have three vehicles with them and probably a fourth one soon. They are easy to get hold of and talk to on the phone. Their breakdown procedure is efficient. They do not try to up sell.
They are good value.
18 février 2025
Avis spontané
Réponse de Driver Guardian
Thank you very much Richard we are so pleased you have had a good experience with our company.
The best company on the market 5*****
I’ve been with Driver Guardian for many years and I would not change to any other company. I now have three of my family using this company and like me they give it 5 stars.
They offer a superb package at a very reasonable price and provide a range of services for the one price .Other companies would charge you a lot of money for a roadside service only. Highly recommended.
12 février 2025
Réponse de Driver Guardian
Thank you David we are very grateful for your review. We will do our best to continue to deliver an excellent service.
Réponse de Driver Guardian
Thank you very much David we are very grateful for your review.
Perso I’m
Personally I have not had to use Driver Guardian but my partner who had contacted you when her car wouldn’t start was let down by your call centre not ringing her back to advise on the action taken to help. End result a two hour wait and help from another source to get her home. Apology accepted from your representative hopefully just a one off failure to help! Reports from friends I’ve advised to come to you for cover and the help they’ve received have been very good
12 février 2025
Réponse de Driver Guardian
Hi Luke, thanks for your review, we really appreciate your feedback and if you need us in the future we will be there to help.
Thanks
Gareth Halsall
Driver Guardian
Superb service 👏
We have used driver guardian for a number of years now. We have had to use the call out a couple of times. Both times absolutely superb. Always friendly and helpful staff. Plenty of notice for renewal. Quite simply I cannot fault them!
8 février 2025
Réponse de Driver Guardian
Thank you very much for your kind review.
We really appreciate it and we will continue to give the best service we can.
Easy to contact and they were prompt in…
Easy to contact and they were prompt in arranging my rescue following breakdown.
12 février 2024
Réponse de Driver Guardian
Thank you so much for your feedback.
London cabbie
Changed my bad review to this as I've had a call from the manager and it seems that I was told the wrong information or I misinterpreted it , anyway all seems ok .
6 février 2025
Avis spontané
Réponse de Driver Guardian
Hi Dave, thanks for your time on the phone, it was a pleasure to speak to you.
Thanks
Gareth Halsall
Driver Guardian
Réponse de Driver Guardian
Thank you for your review Richard.
Great service really happy
Had a few questions re renewal... Great customer service sorted the issues out.
Renewed again for my 4th time without hesitation
25 janvier 2025
Réponse de Driver Guardian
Thank you Mr Buckley for your loyal custom.
We appreciate your review.
Réponse de Driver Guardian
Thank you Mr Taylor for your review.
We are delighted you are pleased with us.
Really helpful customer service team
Really helpful customer service team. They helped with changes to policies very well. Everything went very smoothly and efficiently when I had a breakdown. Would definitely recommend
28 janvier 2025
Réponse de Driver Guardian
Thank you so much for sharing your experience with us.
It is pleasing to hear everything went smoothly when you had a breakdown
And thank you for your future recommendation.
Really good service and buying…
Really good service and buying experience....decent price as well. This customer happy and recommends (has not yet had to use any breakdown service).
25 janvier 2025
Réponse de Driver Guardian
Thank you very much for your feedback.
We are happy you are pleased with our pricing
And appreciate your future recommendation.
Good value cover
Good value cover for any of my vehicles. The flexibility suits me well.
22 janvier 2025
Réponse de Driver Guardian
Thank you very much we appreciate your feedback
We are delighted you are happy with our service.
Excellent service
Excellent service
I have been a member of driver guardian 4 years and never had to use until yesterday when had a flat battery on car . With it being 4pm in Christmas Eve I thought this could be a problem but no , seamless call centre process and booking in for someone to come out to my home and assess issue . Within 45 mins of the initial call the car was charged and I was on my way .
Way above my expectations and I will definitely be recommending to others .
24 décembre 2024
Avis spontané
Réponse de Driver Guardian
Thank you so much Mark for your review we are so pleased you were dealt with quickly and efficiently
We are grateful for your loyal custom and for your future recommendation.
Renewal of membership.
Renewed my membership today with Driver Guardian and it could not have been easier. I spoke with Gareth, but our call was interrupted as I had a work issue to deal with. Gareth said he would ring me back in half an hour and he did just that. Gareth was polite and extremely helpful and the renewing of my membership was very straightforward and done very quickly. An excellent service.
9 décembre 2024
Avis spontané
Réponse de Driver Guardian
Hi Jonathan, it was a pleasure to speak to you, thanks so much for the review.
Thanks
Gareth Halsall
Driver Guardian
Last Saturday I posted an unhappy…
Last Saturday I posted an unhappy review on Driver Guardian.
Since then their customer service has been excellent. I have had conversations with two of their team & they were able to explain the events of the evening in question.
21 novembre 2024
Avis spontané
Réponse de Driver Guardian
Hi Mary, thanks for the review, it was a pleasure to speak to you. I am happy we have resolved this for you.
Thanks
Gareth Halsall
Driver Guardian
Excellent Breakdown Service
Came back after a week away. Went to my car, but couldn't unlock it, no matter how many times I clipped the key to open the door. It wouldn't let me. Eventually got into car, car key would not work. Called out Driver Guardian. WOW came quite quickly, He jumped my battery and car started straight away, we then made our way down to Halfords. The last time I called them out was approximately nearly 7 years ago, I have been with Driver Guardian for about 12 years. Recommend to all my friends Reasonably priced and they give me a discount when I renew. Thank you
25 novembre 2024
Avis spontané
Réponse de Driver Guardian
Thank you very much for your lovely review.
We are so pleased we could help you and we are very grateful for being a loyal member and for recommending us to your friends.
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