Other than a changing arrival time I think Dunraven were excellent. They did exactly what I had been told they would do - which was to replace my conservatory roof - with minimum fuss and keeping to t... Voir plus
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Other than a changing arrival time I think Dunraven were excellent. They did exactly what I had been told they would do - which was to replace my conservatory roof - with minimum fuss and keeping to t... Voir plus
L'entreprise a répondu
The window installer was punctual and very pleasant. He covered all the carpets and got on with his work. He was able to intall both dorma windows by lunchtime and clean up any mess. The windows ar... Voir plus
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Dunraven re-roofed my conservatory in the summer and appeared to do an excellent job with great customer service at the time. I would give them 5 stars except that when it finally rained the new gutte... Voir plus
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Dunraven have installed all my new windows, front door and conservatory. I have been very happy with the quality and service provided and have returned to them several times over the last four years.... Voir plus
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What ever your requirements we at Dunraven pride ourselves on being able to cater for all your needs. Whether a simple PVCu Window replacement or an elaborate P-Shaped Conservatory we can help you through every step of the way. From initial design and planning to furnishings and under floor heating your dedicated sales person will always be on hand to offer fast, friendly advice. We care a great deal about the service and products we install - all in all from design to installation we firmly believe that you cannot buy a better package. From start to finish every installation is carefully planned, built and finished by experts - who really understand what's needed to complete your perfect installation.
St David's House, Heol Mostyn, Village Farm Industrial Estate,, CF33 6BJ, Bridgend, Royaume-Uni
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Had a new door. Easy process to pick what we wanted, payment deferred untill it was fitted. Fitter was on time, tidy and a nice guy. All in all good service

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From choosing the door and as our door / frame wasn't a standard fit to updates on the progress on completion I have to say the service was excellent.
The fitter did a great job ensuring we were happy with the fit and clear on the locking mechanism. I would recommend them,the service and the door quality were both 1st class.

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Love my new front door, everyone involved was extremely friendly and helpful, the follow up was fab, you don't usually get people checking everything went well, it was refreshing, would highly recommend Dunraven

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I’ve booked 2 jobs with dunraven recently, first job was great no complaints job was done promptly and the workman couldn’t have been nicer. Second job though there were some snags. Good quality work all in all but was told originally the job I booked would take 2 days, then when the surveyor arrived it changed to 3 days, which was fine only one extra day not a problem.
The whole job took 5 days all in all due to reasons like “van being surveyed and waiting for a new one” arriving late in the morning “we’ve been called to another job” and leaving at 13:30.
Got to the point where the final 2 workmen that arrived at day 4 had to do a lot more than they anticipated which caused more delay. All the workmen were very courteous and considerate but the lengthening of the job from 3 days to 5 was disappointing considering I payed £10,000 for that 2nd job.
The jobs I did want were done and it looks like high quality work, dunraven windows do send you through the post warranty so I just suggest people to take into consideration and thought at their options.
They also don’t hire painters so if you are thinking about hiring them for major work on your house take that into consideration.
I've read a lot of the one star reviews on Trustpilot about this company and they’re mostly complaining about harassment phoning previous customers trying to drum up business so I hope that doesn’t start happening to me.

Réponse de Dunraven Windows
We had Kerry fit our new front door and side window and what a brilliant job he did.
We would recommend Dunraven to anyone looking to have windows or doors fitted.
They have also replaced all our windows in the past and we haven't had any problems with them.
From start to finish the people we interacted with were polite and extremely helpful.

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We had a new front door fitted. From start to finish quite smooth with a few delays but that was due to waiting on the glass. The fitters were very good and got the job done in no time leaving the area as clean as it was when they arrived. Only one gripe and that was we didn't want a letterbox as we already have one on the wall but when I came home the door had a letterbox but it's still a lovely door just means the postman will be spoilt for choice 😊

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We had new French Doors fitted and the product, timeliness of installation and the installation itself was 5 star. We are very pleased and would definitely recommend Dunraven.

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They fitted some windows for me. They were fitted quickly but properly. They do a good job.

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Excellent sales team visited the house, not too pushy for a sale.
Very happy with the new door and glass change, and top class installation with great communication throughout.

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The installer turned up on time and was very curtious ! The product is top quality product and the instalation was carried out quickly and to a satisfactory standard! Wouldn't hesitate to recommend dunravon to a friend etc

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I had a replacement back door and patio doors. The work was carried out to a high standard, the house was left clean and tidy and the guys were very accommodating with my two dogs. The only slight niggle was they were late on the first day, other than that it was excellent service. If I needed any further work done, I would not hesitate to use them again.

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Very happy with the service we have received from point of contact to installation. Good communication regarding fitting date and time.
The windows were installed and fitted to a high standard and are very good quality . Highly recommend to use this company.

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Dunraven were perfect from start to finish. Everything was organised around my working hours so I was there to discuss all options , after the door was fitted , a phone call to see if everything went ok and up to standard.
Will be definitely be using again.

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both the anthracite upvc windows and aluminium Bi-fold are excellent products. The fitters ensure everything was perfect before the job was signed off. Would use Dunraven again.

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Dunraven were very professional. I am pleased with the Splendor roof.
The site manager Ian was on hand for any concerns.
I would recommend this company and I have been assured that if there are any issues in the future to contact them and they will resolve it.
Thank you
Sue

Réponse de Dunraven Windows
Dunraven have fitted a front door and side panel Good product and fitter was very pleasant
Slight problem with cracked plaster above door inside but they are coming out to fix it.
Already had the follow phone call again polite and booked to have quote on two windows.
It will now be May before the repairs are supposed to be done bit disappointed
Spent too much money on it

Réponse de Dunraven Windows
We were a little unsure of what to do with our aging conservatory. Even though the frame, doors and windows were in good condition, the polycarb roof was showing signs of deterioration with no real thermal efficiency. We had plans previously drawn up to replace it with an extension but budget prices were very high. Finally we decided to replace the conservatory roof with a life style thermally efficient tiled one from Dunravon who priced competitively. The build, despite very challenging weather has been excellent (albeit no work was carried out when raining). It has transformed our conservatory into a modern and energy efficient living space cost effectively. Very special thanks to:
Gareth ( Project Manager)
Kevin’s team (Building)
Connor, Tyler, Josh and Jay (Roofers)
Dean and Cyril (Soak-away)
Andrew’s team (Plasterers)
Curtis & team (Electricians)

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Very smooth service from start to finish. Installers were polite and respectful. Good quality product

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Good communication via phone and mail , no pushy sales tactics used . We didn’t have to wait long for the work to be done. Window fitters were friendly and took care to clean up after they had finished .
The new windows and doors look so good that I’ve asked Dunraven to come back and measure up for some more !

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