I ordered their knife as part of a buy one get one promotion hoping to send the second knife to my daughter as a gift. They marked it as shipped, charged my card, and I have not received tracking or... Voir plus
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Amazing bread knife and even more amazing company! Words cannot explain how helpful and superb this organization’s customer service is. I had a major technical glitch and Earthly Bliss helped me throu... Voir plus
L'entreprise a répondu
In these trying times, economically, home baking has two advantages: You can control what ingredients to use to cater to your needs and shop around for the price of ingredients to fit your budget. Hav... Voir plus
L'entreprise a répondu
I give Earthly Bliss five stars, even though I didn't receive my order. It was complicated. My first order got lost in the mail, and the company quickly sent another. Unfortunately, shipping isn't wha... Voir plus
L'entreprise a répondu
4,0
Bien
325 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Earthyblissco
Dear Glynis,
Thank you for your fantastic review!
We are absolutely thrilled to hear that you find our product to be of brilliant quality and offered at a good price. Delivering excellent value and craftsmanship is what we always aim for.
Thank you so much for sharing your positive experience!
Warmly,
Réponse de Earthyblissco
Dear Donna,
Thank you for your fantastic review!
We are absolutely thrilled to hear how much you love your new knife and that it cuts through bread like butter. That's exactly the effortless performance we designed it for!
Thank you so much for sharing your wonderful experience.
Warmly,
Very nice and easy to use
Very nice and easy to use. I was concerned to learn that the knife was coming from China, which takes it longer to get here and that it might not be well-made. The knife and blades are fine. I just prefer to know up front that something is coming from out of the country.
19 septembre 2025
Réponse de Earthyblissco
Dear Therese,
Thank you for your review, and we're so glad to hear you find the knife "very nice and easy to use"!
We sincerely apologize for any concern or frustration caused by not knowing upfront about the origin of the knife and the extended delivery time. We understand that transparency about shipping origins is important, and we truly appreciate you bringing this to our attention. We are always looking for ways to improve our customer experience and will take your feedback seriously as we refine our communication.
We are, however, very pleased that despite your initial concerns, you found the knife and blades to be fine. We work closely with our overseas partners to ensure high-quality craftsmanship, and it's rewarding to hear that it met your expectations once it arrived.
Thank you again for your valuable feedback!
Warmly,
Réponse de Earthyblissco
Dear Wendy,
What a wonderful and straightforward review – "Love my new bread knife it works lovely"!
We are absolutely delighted to hear that you love your new bread knife and that it's working so beautifully for you. That's exactly what we aim for!
Thank you so much for sharing your positive experience. Happy slicing!
Warmly,
Easy to use and easy to store
My knife and replacement blades arrived quickly. Two days ago I bought a pumpkin sourdough loaf of bread and I unsheathed my knife blade. As promised the knife sliced through the crush without crushing or tearing the bread. I showed it off to some friends and they were impressed. So am I! Thank you.
15 octobre 2025
Réponse de Earthyblissco
Dear Jane,
"Easy to use and easy to store" – what a fantastic summary! We are absolutely thrilled to hear that your knife and replacement blades arrived quickly and that your very first experience with a pumpkin sourdough loaf was such a success!
It's wonderful to know that the knife sliced through the crust without crushing or tearing, living up to its promise. We especially love that you showed it off to your friends and that they, too, were impressed – that's the best kind of endorsement!
Thank you so much for your kind words and for choosing our knife. Happy slicing!
Warmly,
This knife is an absolute game changer…
This knife is an absolute game changer we absolutely love it!! I bought 2 got 2 free and we as a family of bread 🍞 makers all thought it was awesome. If you are toying with the idea of buying one I would say do it you will not be disappointed.
18 septembre 2025
Réponse de Earthyblissco
Dear Christina,
Thank you so much for your incredibly enthusiastic and wonderful review! We are absolutely thrilled to hear how much you and your family love the knife.
It makes us so happy to know it's been such a fantastic addition to your bread-making experience. Your kind words mean the world to us!
Happy slicing to you and your family!
Warmly,
I ordered over 4 weeks ago and still…
I ordered over 4 weeks ago and still haven’t received my order.
Update: the knives were expedited today and they arrived since my complaint but no cook book.
20 septembre 2025
Réponse de Earthyblissco
Hi Jackie,
I am so incredibly sorry to hear that you ordered over four weeks ago and still haven't received your order (#62877)! That is far too long to wait, and I completely understand your frustration.
Please accept my sincerest apologies for this significant delay. I'm immediately looking into this for you to get a clear update on your package's status.
I will get back to you as soon as I have more information. Thank you so much for your patience as I investigate this for you.
Warmly,
I love to make bread, but...
I love to make bread, but didn't like the way conventional serrated knives required lots of pressure to cut the bread (we like crispy, chewy crusts, don't we?). I was very skeptical about this new kind of knife, but when I tried it, I shouted "Oh, WOW!" Not only did it slice through without squishing the bread, but I could slice any width of my bread!
8 octobre 2025
Réponse de Earthyblissco
Dear Dee,
"Oh, WOW!" – what a fantastic review! We are absolutely thrilled to hear that our knife has completely changed your bread-slicing experience.
It sounds like you truly understand the joy of a perfect, crispy, chewy crust, and we're delighted that our knife helps you achieve that beautiful, unsquished slice every time, at any width you desire! Your skepticism turning into an "Oh, WOW!" moment is exactly what we love to hear.
Happy bread making and slicing!
Warmly,
Great product & customer service
Great product & customer service; Sarah excellent representative of the company!
19 septembre 2025
Réponse de Earthyblissco
Dear Carl,
Thank you so much for your truly wonderful 5-star review! We're absolutely delighted to hear that you're pleased with our product.
We're also incredibly thankful for your kind words about the customer service – that truly means the world to us!
Warmly,
Cut my first slice of bread and very…
Cut my first slice of bread and very impressed.
19 septembre 2025
Réponse de Earthyblissco
Dear Kerrie,
Thank you for your wonderful review! We're absolutely thrilled to hear that you're very impressed after cutting your first slice of bread. That's fantastic!
Happy slicing!
Warmly,
Sharp!
Very sharp , if thin, blade! The blade can be switched so lefties like me can use it. Whew!
19 septembre 2025
Réponse de Earthyblissco
Dear Julie,
Thank you so much for your lovely review! We're absolutely thrilled to hear that you find the blade very sharp and, especially, that you appreciate the thoughtful design for left-handed users like yourself. :)
We're so glad you're enjoying your knife!
Warmly,
Réponse de Earthyblissco
Thank you for your review! We're so happy to hear you're pleased with your purchase. :)
Warmly,
It works fine
11 septembre 2025
Réponse de Earthyblissco
Dear Barbara,
Thank you for your 5-star review! We're glad to hear that your knife works fine.
Warmly,
Ordering was easy
Ordering was easy, shipping was quick. I have not used the knives yet but hope to once I get my bread perfected!
17 septembre 2025
Réponse de Earthyblissco
Dear Victoria,
Thank you so much for your fantastic 5-star review! We're absolutely delighted to hear that your ordering experience was easy and shipping was quick.
We're so excited for you to use the knives once your bread is perfected – we're sure they'll be a wonderful tool in your baking journey!
Happy baking!
Warmly,
The knives are as advertised and are…
The knives are as advertised and are great to use. I have enjoyed them.
Now for the bad:
Firstly, I was to receive 2 other items with my order, they never came.
Secondly, the time to receive my order was utterly ridiculous.
Don't waste your time.
Thank you for your prompt response and actions. I am taking back the part about not buying. Buy from this company, they stand by their word. Thank you!
16 septembre 2025
Réponse de Earthyblissco
Dear Lynn B.,
Thank you for your review. We are genuinely thrilled to hear that you love our knives and are enjoying using them – that means a great deal to us!
However, I am truly sorry to learn about the issues you experienced with missing items and the utterly ridiculous delivery time. Please accept our sincerest apologies for these frustrations. While we always strive to fulfill orders promptly, logistical challenges with carriers are, unfortunately, sometimes out of our direct control, and we truly appreciate your kind understanding in these situations.
We value your feedback immensely and are committed to improving our service. We've also just reached out to you via email regarding the missing items to provide a resolution.
Warmly,
The product I purchased a bread cutter…
The product I purchased a bread cutter works perfect. It cuts through bread so easily and effortlessly. I have used it cutting croissants and numerous other types of pastries. Great product.
10 septembre 2025
Réponse de Earthyblissco
Dear Kathleen,
Thank you so much for your lovely review! We're so happy to hear that your knife arrived promptly and appears to be exactly as advertised.
We truly hope the recipient loves their gift!
Warmly,
My knife is intended as a gift
My knife is intended as a gift, so I cannot speak to its utility. However, it arrived promptly and seems to be exactly as advertised.
9 septembre 2025
Réponse de Earthyblissco
Dear Kathleen,
Thank you so much for your lovely review! We're so happy to hear that your knife arrived promptly and appears to be exactly as advertised.
We truly hope the recipient loves their gift!
Warmly,
Pleased and impressed
I am very impressed with my earthly bliss bread saw it cuts my sourdough better than any of my other bread knives. That said it took a little practice to cut a slice of even thickness but I keep practicing. The delivery and packaging were excellent.
16 septembre 2025
Réponse de Earthyblissco
Dear Sally,
Wow, what a wonderful review! Thank you so much! We are absolutely thrilled and genuinely impressed to hear how much you love your Earthly Bliss bread saw! It truly means the world to us that it's cutting your sourdough better than any of your other bread knives.
We also really appreciate your honest feedback about the little bit of practice it takes for even thickness – that's very insightful, and we're so glad you're enjoying the process of perfecting your slice!
And to hear that the delivery and packaging were excellent makes us incredibly happy too.
Thank you again for taking the time to share your fantastic experience. Happy baking and slicing!
Warmly,
love the product
16 septembre 2025
Réponse de Earthyblissco
Dear Carol,
Thank you so much for your wonderful 5-star review! We are absolutely thrilled to hear that you love our product. Your feedback truly brightens our day and means the world to our small business.
Happy baking!
Warmly,
Misdirected shipments never received.
My order was in two parts. The extra blades, and the knives themselves. The blades were shipped to the wrong address in my area by the freight company. Got nowhere with them. The knives were shipped to New Mexico, not Pennsylvania. Neither shipment has made it to my address.
15 septembre 2025
Réponse de Earthyblissco
Dear David,
We are truly sorry to see your review and to hear about the frustrating experience you've had with your shipments – especially with the blades going to the wrong address and the knives being misdirected entirely. Please accept our sincerest apologies for these significant issues.
We understand how disheartening it is when carrier issues lead to such problems. While we always ship orders promptly from our end, these types of logistical challenges are, unfortunately, sometimes out of our direct control. However, please know that we are absolutely here to resolve this for you.
We've just sent you another email (following up on our previous communications) as we hadn't heard back for almost a week. We look forward to hearing from you there so we can work together to fully resolve these issues and ensure you receive your order.
Warmly,
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