I ordered their knife as part of a buy one get one promotion hoping to send the second knife to my daughter as a gift. They marked it as shipped, charged my card, and I have not received tracking or... Voir plus
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Lisez les avis des autres
Amazing bread knife and even more amazing company! Words cannot explain how helpful and superb this organization’s customer service is. I had a major technical glitch and Earthly Bliss helped me throu... Voir plus
L'entreprise a répondu
In these trying times, economically, home baking has two advantages: You can control what ingredients to use to cater to your needs and shop around for the price of ingredients to fit your budget. Hav... Voir plus
L'entreprise a répondu
I give Earthly Bliss five stars, even though I didn't receive my order. It was complicated. My first order got lost in the mail, and the company quickly sent another. Unfortunately, shipping isn't wha... Voir plus
L'entreprise a répondu
4,0
Bien
325 avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Les gens ont aussi consulté
I cannot review something I did not…
I cannot review something I did not receive. Would never recommend ordering from you again. Nancy Miller
4 mai 2025
Réponse de Earthyblissco
Dear Nancy,
Thank you for your feedback. We’re truly sorry to hear about your experience and understand how frustrating it must have been not to receive your order. Please know that we’ve already followed up via email to resolve the issue, and we appreciate you taking the time to share your honest thoughts.
We’re committed to making things right and learning from this situation. Your voice matters, and we’re grateful for the chance to improve.
Sincerely,
The product is well made
The product is well made. I liked the promotion to buy one get one free.
3 juin 2025
Avis spontané
Réponse de Earthyblissco
Hi Patti,
Thank you so much for your wonderful feedback! We’re delighted to hear that you love the quality of the product—and that you enjoyed our Buy One, Get One Free promotion.
Your support means the world to us, and we’re grateful to have customers like you. If you ever need anything or have questions, please don’t hesitate to reach out.
Wishing you all the best,
I placed my order
I placed my order, and then you refunded my money and canceled my order. I never canceled my order or asked for my money to be refunded. I did the buy one, get one and ordered an extra one. Now I don't get any.
4 mai 2025
Réponse de Earthyblissco
Hi Bobby,
Thank you so much for your review, and we're truly sorry for the confusion and frustration this situation has caused.
We want to reassure you that your order was never canceled on our end. In fact, we've already reached out to you via email to help get this resolved as quickly as possible.
We completely understand how disappointing this must be—especially when you were looking forward to your BOGO offer. Please check your inbox (and possibly your spam folder) for our message, and feel free to reply there or reach out to us so we can personally assist you and make things right.
Thank you again for your patience—we’re here for you!
Warmly,
Réponse de Earthyblissco
Hi Billy,
Thank you for your review, and we're truly sorry to hear that your order hasn’t arrived yet.
We completely understand how frustrating delays can be—especially when you've been waiting longer than expected. Please know that we’ve already reached out to you via email to help resolve this as quickly as possible and make sure you receive what you ordered.
Sometimes, shipping delays happen due to circumstances beyond our control, and we’re so sorry that this has affected your experience. We genuinely appreciate your patience, and we’re here to support you every step of the way.
If you haven’t seen our email yet, please check your inbox (and your spam or promotions folder just in case), or feel free to reply here—we’d be happy to assist you directly.
Thank you again for your understanding. We're committed to making this right for you.
With appreciation,
Bread Knife
Tracking information is not good at all and when delivery states 10 to 15 days which it has taken 30 days to be delivered. I will not order from you again and I’m hoping I receive the bread knife I ordered soon.
4 mai 2025
Réponse de Earthyblissco
Hi Kent,
Thank you for your feedback, and we're truly sorry for the delay and any frustration it has caused.
Unfortunately, some logistical challenges—outside of our control—have slowed things down. The good news is your order is still in transit and making progress.
We've also sent you an email so we can better assist you directly. Please feel free to reply there if you have any questions or concerns—we're here to help.
Thank you for your patience, Kent. We truly appreciate it.
Warm regards,
If I could give a 0 I would!
If I could give a 0 I would!! Ordered the knife on May 5th and still hasn't arrived!!! How is that for your review?? DO BETTER!!!!!!! Had I known this east coast company was going to outsource from CHINA I would never have ordered from them!!
3 mai 2025
Réponse de Earthyblissco
Hi Linda,
Thank you for your review—we’re truly sorry for the frustration and inconvenience you’ve experienced.
We want to let you know that your order was fulfilled on time from our end, but unfortunately, carrier delays—while outside our control—have affected delivery. We completely understand how upsetting this is and are doing everything we can to help.
We've also responded to your email so we can assist you more directly. Please don’t hesitate to reach out there if you have any questions—we’re here for you.
We truly appreciate your patience, Linda, and we’re committed to making this right.
Warm regards,
Réponse de Earthyblissco
Hi Cindi,
We’re so sorry to hear you haven’t received your order—that’s incredibly frustrating, and we completely understand your disappointment.
Please know we’ve already reached out to you via email so we can assist you directly and make this right. If you haven’t seen our message yet, please check your inbox or spam folder.
We truly appreciate your patience and the chance to make things right for you.
Warmly,
Rubbish knife
Knife I bought was good for a couple of times, but the blade quickly became too slack and is useless now
24 mai 2025
Avis spontané
Réponse de Earthyblissco
Hi Jon,
Thank you for taking the time to share your feedback. We're truly sorry to hear that your knife didn’t hold up as expected – we completely understand how frustrating that must be.
Your experience matters to us, and we’d love the opportunity to make things right. If you could reach out to us directly via email, our team would be more than happy to look into this further and find a solution for you.
We genuinely appreciate your support and honesty – it helps us grow and improve.
Warmly,
Never got what I paid for and their refund promises are total lies
If I could give a zero, I would. Despite promises plastered allover their website, Earthy Bliss Co. not only refused to refund my purchase, even though I requested it the day after my package arrived, but also never shipped me everything I paid for. I received two bread knives, but not the pack of replacement knives that I ordered. Their website promises: "We are so confident in the Breadly™ that if you don't absolutely love it more than your current knife you can send it back for a full refund!" and "30-Day Guarantee" and "100% Money Back Guarantee - Risk Free!" Pack of lies!
14 mai 2025
Avis spontané
Réponse de Earthyblissco
Hi Mary,
We're truly sorry to hear about your experience and for the frustration this has caused. We want to clarify that we’ve already responded to your concerns via email and are currently working with you directly to resolve everything. If you could kindly reply there, we’d love the chance to make things right.
We genuinely care about each customer and stand by our 30-Day Guarantee. We’re very sorry again that your experience didn’t reflect the standard we strive for, and we’re here to help.
Warmly,
I ordered two knives at a sale price
I ordered two knives at a sale price. The handle is beautiful and the blade worked well. I don't make sourdough bread, but it sliced regular loaf bread fine...just takes a bit of practice to get the slices the same width. I'm still practicing...
Sarah is absolutely wonderful with customer service. We had to communicate back and forth several times. She was quick to respond, always polite and helpful and issue was resolved to our complete satisfaction. She is one of those employees who is a boon to the company!!!
15 mai 2025
Avis spontané
Réponse de Earthyblissco
Hi Bruce,
Thank you so much for taking the time to share your experience with us — and for your kind words about our knives and especially about our customer service! :)
We're also glad the blades are working well for your bread-slicing needs — even if it's not sourdough just yet! It sounds like you're well on your way to mastering those perfect slices.
If there's anything we can do to earn that fifth star in the future, please don’t hesitate to let us know. We truly value your feedback and your support.
Warm regards,
Réponse de Earthyblissco
Hi John,
Thank you so much for your kind words about the product — we're truly glad to hear you’re happy with it!
We also really appreciate your feedback about the delivery experience. While we did fulfill the order on our end within the expected timeframe, we completely understand how frustrating delays during transit can be. Unfortunately, some of those logistical challenges are beyond our control, but we’re always working to improve wherever we can.
Thanks again for your support and understanding, John. It really means a lot to us.
Warmest regards,
5 stars is NOT enough
5 stars is NOT enough. Not only are the products the most superior I've used, the customer service is second to none (especially Sarah!!). Professional, prompt, courteous and incredibly helpful. I love this brand, Love these products and HIGHLY recommend them to everyone!
7 mai 2025
Avis spontané
Réponse de Earthyblissco
Dear J.C.,
Wow — your message truly moved us. “5 stars is NOT enough” might be the kindest thing we've ever read, and we’re beyond grateful for your incredibly generous words.
It means the world to know that you not only love our products, but that you also felt genuinely cared for — that’s what we strive for every single day. Thank you for recognizing our team (and thank you especially for the shoutout — it means more than I can say!).
We’re so lucky to have amazing customers like you in our Earthy Bliss family. Your support, encouragement, and recommendation fill our hearts and fuel everything we do.
If you ever need anything at all, we're just an email away.
With endless thanks,
Had a good experience with getting help…
Had a good experience with getting help with a problem I had with one blade, they replaced it very quickly for me and could not have been more helpful.
18 avril 2025
Avis spontané
Réponse de Earthyblissco
Hi David,
Thank you so much for your kind words. It truly means a lot to us to hear that you had a positive experience and felt supported. We always strive to stand behind our products and take care of our customers, and we're so glad we could help make things right for you. If there's ever anything more we can do, please don’t hesitate to reach out. Take care! :)
With sincere thanks,
Perfect bread knife at last!
This a without question the only knife to cut bread with, simply the best as Tina would say! I was introduced by way of a gift from my son, then I bought him one for flat warming. A great product from a good bunch of people who care about service and their product. If you want to cut your loaf without having to apply crust breaking pressure, look no further!
30 avril 2025
Avis spontané
Réponse de Earthyblissco
Hi Peter,
Thank you so much for your kind words — your review absolutely made our day!
We're thrilled to hear that you're loving the bread knife and that it’s earned a place in your kitchen (and your son’s too!). It means the world to us to know that the knife is living up to its promise and making bread-cutting a joy rather than a chore.
We truly appreciate your support and the trust you've placed in our product — and in us. From all of us here at Earthy Bliss, thank you for being part of our community! :)
Warmest regards,
I saw the bread knife on Facebook and…
I saw the bread knife on Facebook and thought that it would make a great gift for my son who is into baking bread, I ordered it and sent it directly to him, when he opened it he automatically did not like the knife, he thought it was very awkward, had too many blades that he didn't know what they would do, mostly he said it was bulky and it looked like a regular saw. He did not want it. I reached out to earthybliss and they responded right away and gave me a refund. Very curtious and promptly.
21 avril 2025
Avis spontané
Réponse de Earthyblissco
Hi MartyL,
Thank you so much for taking the time to share your experience. We’re truly sorry to hear the knife didn’t meet your son’s expectations—it's important to us that our products are both useful and enjoyable, especially for passionate bakers.
That said, we’re really glad we could resolve things quickly for you. We appreciate your kind words about our customer service—it means a lot to our team!
If there’s ever anything else we can help with, or if your son is ever looking for different baking tools, we’d love the opportunity to help you find the right fit.
Warm regards,
Customer Service is Fantastic
Customer Service is Fantastic. They were quick to respond to my query and resolved it promptly. The knives are great too, better than I expected. They were exactly what they advertised.
23 avril 2025
Avis spontané
Réponse de Earthyblissco
Hi Mary,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our customer service and that we were able to resolve your query quickly. It means the world to us to know that you’re happy with your knives, and that they exceeded your expectations!
We truly appreciate your feedback and are grateful for your support. If there’s anything else you need or any way we can assist you in the future, please don’t hesitate to reach out.
Wishing you many happy uses of your new knives! :))
Best regards,
Customer service is OUTSTANDING in our…
Customer service is OUTSTANDING in our world that isn't always kind. Product is well made and I'm exciting to share one as a gift.
24 avril 2025
Avis spontané
Réponse de Earthyblissco
Hi there,
Thank you so much for your kind words—they truly mean the world to us. In a world that can sometimes feel a little less kind, it's our mission to bring a bit of warmth and care to every interaction, &hearing that it made a difference for you is the best kind of reminder of why we do what we do.
We’re so glad you’re happy with your product, and how wonderful that you’re sharing it as a gift—that’s such a beautiful gesture. If there’s ever anything we can do for you in the future, please don’t hesitate to reach out. :)
Wishing you joy, kindness, and many more reasons to smile. 💛
With heartfelt thanks,
Good experience and product
I ordered three breadly knives for Christmas 2025. I received one with the free items. At first I thought it was a scam business but when I reached out to them about the tracking they assured me the order was in transit and gave me tracking info. Very quick response and helpful. However I didn’t receive the other two knives. I reached out again and got a quick and helpful response that they were on the way. It took a couple of weeks to receive the first part of the order so probably will take the same for the two knives I’m waiting on. I don’t bake bread so I don’t know how they work yet. I’m sure the recipients will let me know. All in all a great experience.
23 avril 2025
Avis spontané
Réponse de Earthyblissco
Hi there,
Thank you for sharing your experience with us! We truly appreciate your patience and understanding throughout the shipping process. We're glad to hear that our team was able to assist you promptly and provide helpful updates along the way.
We’re confident the Breadly knives will make a great gift, and we’d love to hear what the recipients think once they've had a chance to try them out. If there's anything else we can help with, please don’t hesitate to reach out.
Thanks again for your support and take care always! :)
Warm regards,
This company is fantastic
This company is fantastic! Their bread knife and bread bags are excellent. The customer support is also very helpful. I highly recommend them.
22 avril 2025
Avis spontané
Réponse de Earthyblissco
Hi Joe,
Thank you so much for your kind words! We're thrilled to hear that you're enjoying the bread knife and bread bags. It's also great to know our customer support team could help you out—we’ll be sure to pass along your feedback to them! :)
Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out.
Warm regards,
Bread Knife
I received the bread knife and it looks like good quality. There was a problem with my order, I did not receive the free knife, in the buy one get one offer. I contacted them and Sarah has been very good with fixing the issue. They have sent out the feee knife, so waiting on that to arrive. I’m happy with the company and the bread knife.
17 avril 2025
Avis spontané
Réponse de Earthyblissco
Dear Ellen,
Thank you so much for your kind words and for taking the time to share your experience. We’re truly grateful for your patience and understanding while we worked to resolve the issue with your order.
It means a lot to hear that you're happy with the quality of the bread knife—and we’re so glad we could help make things right by getting the free knife sent your way. Your trust and grace throughout this process mean the world to us.
We hope the missing knife arrives soon and is a wonderful addition to your kitchen. If there’s ever anything else you need, please don’t hesitate to reach out—we’re always here to help.
Wishing you many happy moments (and perfectly sliced bread!) ahead. :))
Warmest regards,
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