Vendu par ebebek UK
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Arrived damaged. Can’t complain as I got a full refund but then had to dispose of chair myself.
Réponse de ebebek UK
Hello,
Each feedback is very valuable to us and provides insights that help us improve. We have conveyed your review to the relevant department so that we can inform the manufacturer about your feedback.
Best regards,
ebebek UK Customer Support Team
Such a poor quality highchair. When I received it, the little metal piece with the spring inside the tray, that clicks on the chair, in the middle, broke. So until now I am putting a spoon to make it hold. The strap is so easy to open that it defeats the purpose, my son would just get up of the chair. I wish I took the time to return it as from first use, you can tell it is such a poor quality.
Réponse de ebebek UK
Dear Sarah and Ahmed,
We are sorry for the inconvenience you have experienced. If you have a request, can you please contact us at customerservice@ebebek.co.uk? We're always here to help you.
Best regards,
ebebek UK Customer Support Team
Good bargain. Nice product. A great value for money. Especially during sales
Réponse de ebebek UK
Hello,
Thank you so much for sharing your thoughts with us! Customer satisfaction is one of our core values, so we're honoured to hear that you've had such a positive experience. See you again soon!
Best regards,
ebebek UK Customer Support Team
Very convenient and fits in with living room nicely. Easy to assemble and clean
Réponse de ebebek UK
Hello,
Thank you so much for sharing your thoughts with us! Customer satisfaction is one of our core values, so we're honoured to hear that you've had such a positive experience. See you again soon!
Best regards,
ebebek UK Customer Support Team
I bought this in a sale which made it pretty good value. I wouldn't have paid full price. You have to self assemble it and it was delivered in a ridiculously huge box with the high chair in a box inside the huge one! Would be better all round if they just used the highchair box!
Réponse de ebebek UK
Hello,
Thank you so much for sharing your thoughts with us! Customer satisfaction is one of our core values, so we're honoured to hear that you've had such a positive experience. See you again soon!
Best regards,
ebebek UK Customer Support Team
Came leg missing to make it high noe tray snapped off very cheap made had glue it so can use it asked replacement or money back
Réponse de ebebek UK
Dear Tina,
We are sorry for the inconvenience you have experienced. Our customer service has sent you an email regarding how you can return your item. For further assistance, you can always reach us via +44 (0) 2039 546 393 or customerservice@ebebek.co.uk
Best regards,
ebebek UK Customer Support Team
My grandson loves his new high chair
Réponse de ebebek UK
Hello,
Thank you so much for sharing your thoughts with us! Customer satisfaction is one of our core values, so we're honoured to hear that you've had such a positive experience. See you again soon!
Best regards,
ebebek UK Customer Support Team
Fantastic high chair that converts into chair and table , brilliant my grandson loves it , so easy to assemble very sturdy and the price is really good .easy to clean and delivery excellent
Réponse de ebebek UK
Hello,
Thank you so much for sharing your thoughts with us! Customer satisfaction is one of our core values, so we're honoured to hear that you've had such a positive experience. See you again soon!
Best regards,
ebebek UK Customer Support Team
I never received the product so I can’t comment any further. It was dispatched then returned to sender within a few days. Refund is taking ages to come back. Wondering if it’s some kind of scam? Either way I’m not impressed
Réponse de ebebek UK
Hello,
We are sorry for the inconvenience you have experienced. We would like to inform you that your refund has been processed, and the sum should appear in your account shortly. We sincerely apologise for the delay and any negative experience you had during this period. Rest assured that we have taken the necessary precautions to prevent it from happening again.
Best regards,
ebebek UK Customer Support Team
Perfect little chair and table
Réponse de ebebek UK
Hello,
Thank you so much for sharing your thoughts with us! Customer satisfaction is one of our core values, so we're honoured to hear that you've had such a positive experience. See you again soon!
Best regards,
ebebek UK Customer Support Team
Good quality
Réponse de ebebek UK
Hello,
Thank you so much for sharing your thoughts with us! Customer satisfaction is one of our core values, so we're honoured to hear that you've had such a positive experience. See you again soon!
Best regards,
ebebek UK Customer Support Team
Not only is the tray broken but there pins missing from 2 of the legs and the tray so it's not secure at all the while chair rocks and the table sides backwards and forwards due to having 1 missing pin on the left side
