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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have been looking for a hall table for nearly three years and it felt like every shop, on and offline, had all the same types and styles - that was until I stumbled upon Ebony Rose!! I visited the s... Voir plus

Noté 5 sur 5 étoiles

5* service as always from this amazing interior design company. 100% love my recent delivery of a Bold and Eye Catching Black Feather Mirror. It arrived well packaged and included a lovely little m... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have been shopping with Ebonyrose Interiors for many years and I find them to be very reliable, efficient and decent people to deal with. I recently had a problem with an order, I informed them imm... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Haley is simply exceptional at what she does. Allow her visit the space you are thinking of doing up and just trust her instincts! From mirrors to wall prints, different bold colours and textures, we... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de design et de décor intérieur
  2. aussi dans
  3. Accessoires de meubles
  4. Décorateur d'intérieur
  5. Fournisseur et fabricant de rideaux
  6. Magasin de meubles
  7. Magasin de tissus

Écrit par l'entreprise

Ebonyrose interiors stock a wide range of furniture, lighting, rugs, accessories and interior decor. We specialise in the manufacturing of bespoke curtain, blinds and window dressings. In store we have a comprehensive library of fabric and wallpaper. We have Farrow and Ball, Zoffany and the new Morris & Co paint range in store and will recommend options for your projects. Our interior design service enables you to get advice with a instore or home consultation. We can also supply all items required to make your plan a reality. Our online store is full of interior accessories and inspiration for your home.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

155 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,7

Tous les avis

(155)

33 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Perfectly reliable.

Perfectly reliable.
Goods arrived 2 days after ordering.
Thank you Ebony Rose,,,

22 août 2024
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Réponse de Ebonyrose Interiors

Your are so welcome Richard, and thank you for your lovely review, warm regards, Haley & the Team

Noté 5 sur 5 étoiles

Quick delivery product as described

Quick delivery product as described

29 juillet 2024
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Réponse de Ebonyrose Interiors

Hi Mary, thank you for your review, we really appreciate you taking the time to give us your feedback, warm regards, Haley & all at Ebony Rose Interiors

Noté 5 sur 5 étoiles

Brilliant Service

Communication, packaging and delivery were all excellent.

3 août 2024
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Réponse de Ebonyrose Interiors

Hi Allan, thank you for your kind review, we hope to have you shop with us again, Warm regards, Haley & the Ebony Rose Team

Noté 5 sur 5 étoiles

The lady was very friendly

The lady was very friendly. She also gave one gift.

26 juillet 2024
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Réponse de Ebonyrose Interiors

Hi, thank you for your lovely review. We hope you enjoy your gift! Haley & the Ebony Rose Team

Noté 5 sur 5 étoiles

Hummingbird painting

Delighted with my hummingbird picture. A lovely statement piece for my living room and the colours are so vibrant! Customer service was excellent! :)

21 juin 2024
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Réponse de Ebonyrose Interiors

Hi Ruth, delighted to hear you are happy with your Humming Bird picture, thank you for your lovely review - we love to hear feedback from our customers, Haley & All at Ebony Rose Interiors

Noté 5 sur 5 étoiles

Lovely cushions

Lovely cushions, fast delivery - happy all around - thank you

1 juillet 2024
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Réponse de Ebonyrose Interiors

Hi Caroline, Thank you for your 5 star review. We are delighted you are happy with your new cushions & hope to have you shop with us again soon, Haley & All at Ebony Rose Interiors

Noté 4 sur 5 étoiles

The product is amazing

The product is amazing. Started using it 15yrs ago to polish up kitchen cabinets. I got all the family borrowing it now. Lasts for ages. Also got the leather cleaner. Shame it takes so long to arrive just from Ireland to wales. Hence my star rating

14 juin 2024
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Réponse de Ebonyrose Interiors

Hi Maria, we are very happy to hear you love your furniture polish, thank you for your review and for shopping with us - we will try to get it to you quicker next time, Haley & All at Ebony Rose Interiors

Noté 5 sur 5 étoiles

Great service

Great service
Friendly and knowledgeable staff

10 juin 2024
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Réponse de Ebonyrose Interiors

Hi Elaine, Thank you for your review, we really appreciate you taking the time to share your lovely feedback, From Haley & All at Ebony Rose Interiors

Noté 5 sur 5 étoiles

Wonderful depth of knowledge

A joy to visit . Amazing choice of stunning fabrics . Friendly staff with a wonderful depth of knowledge .

3 mai 2024
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Réponse de Ebonyrose Interiors

Thank you for this lovely review, we are happy to hear you enjoyed your visit and look forward to having you shop with us again, The Ebony Rose Team

Noté 5 sur 5 étoiles

Haley is simply exceptional at what she does

Haley is simply exceptional at what she does. Allow her visit the space you are thinking of doing up and just trust her instincts! From mirrors to wall prints, different bold colours and textures, we have transformed our home with total thanks to Haley. When we went to then visit the store she had an outstanding selection of products / textiles for us to look at. People always comment on the colours of the paint in each room, to prints, mirrors, lamps, curtains, and our new bed is unreal. 5 stars, friendly staff, exceptional store to visit. Go on, go for a look / book an appointment, you'll never regret it. The difference of even using a different paint colour in each one of our rooms, makes such an outstanding difference to look and feel of our home, thanks again Haley !

9 mai 2024
Avis spontané
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Réponse de Ebonyrose Interiors

Hi Rachel, Thank you for this glowing review, we are delighted you are happy with your Ebony Rose experience and really appreciate your feedback. Haley & the Ebony RoseTeam

Noté 5 sur 5 étoiles

Great shop

Great shop, great staff. Always eager to help.

1 avril 2024
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Réponse de Ebonyrose Interiors

Hi Ailish, thanks so much for your kind review we really appreciate your positive feedback, The Ebony Rose Team

Noté 5 sur 5 étoiles

Lovely planter

Lovely planter. Perfect for my room

20 mars 2024
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Réponse de Ebonyrose Interiors

Thank you for your 5 star review. Delighted you are happy with your new planter, we hope to have you shop with us again soon, The Ebony Rose Team

Noté 5 sur 5 étoiles

Love this shop

Love this shop, Lorraine and the girls are amazing at getting exactly what I had envisioned and putting it together!! I have a new beautifully decorated bedroom and hall that I am delighted with!! Very friendly and helpful staff and cannot recommend them enough!!

2 février 2024
Avis spontané
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Réponse de Ebonyrose Interiors

Thank you for your lovely feedback & kind review, we are so happy you love your new bedroom & hall décor. We look forward to seeing you again, Lorraine & The Ebony Rose Team

Noté 5 sur 5 étoiles

Ebony rose customer review

I am a customer of Lorraine’s in Ebony Rise Interiors, I was very satisfied with her professional and friendly service. There is a very lovely atmosphere in the shop and all the staff is helpful.

26 février 2024
Avis spontané
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Réponse de Ebonyrose Interiors

Hi Daniella, thank you for taking the time to leave us such a lovely review. We hope to see you in store again soon, Lorraine & The Ebony Rose Team

Noté 5 sur 5 étoiles

Love this store

Love this store !
Excellent high quality products with a wide selection to choose from. The staff were extremely helpful and able to advise me on what items would suit my space best. Will definitely be back in the near future !

21 février 2024
Avis spontané
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Réponse de Ebonyrose Interiors

Hi Rebecca, great to hear you had a pleasant shopping experience with us, we will be delighted to see you pop in again soon. Thank you for your 5 star review, The Ebony Rose Team

Noté 5 sur 5 étoiles

Friendly and Knowledgeable Staff

I am delighted with my purchases from Ebony Rose. The staff are not only very helpful and friendly, they also had excellent ideas that matched with our specific style. Would definitely return again in the future.

17 février 2024
Avis spontané
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Réponse de Ebonyrose Interiors

Hi Sinead, we really appreciate your lovely feedback and kind words. We were delighted to help you with your purchases. Looking forward to having you shop with us again, The Ebony Rose Team.

Noté 1 sur 5 étoiles

Arrogant & Extremely Rude Staff

Arrogant & Extremely Rude management in this shop. Shop open & Sale sign on Saturday 24 February however when I walked in I was told I couldn’t just walk in & browse brochures (which were there I assumed for browsing!) I was abruptly informed that staff were already with customers and that it was appointment only & to return after 2pm. My advice to owner/management is that customers don’t need this embarrassment & will certainly not return. If the shop is open, its open. If not, then close the door & put a sign up ‘appointment only’
If management would like a local example of excellent customer service please go to Shanley Interiors Navan, that’s were I went.

24 février 2024
Avis spontané
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Réponse de Ebonyrose Interiors

Dear Carol,

We appreciate all feedback from our customers and are very sorry to hear that you were unhappy with your experience in our store. Our customers mean a lot to us and we have absolutely taken your feedback on board and looked at how your experience could have been a more positive one. We are grateful that you have brought this to our attention and would like to offer you some sense of why we feel we fell short on the day. Unfortunately, we were unexpectedly short staffed on the Saturday you visited which left our staff spread thinly. We hope that you can understand that although we endeavour to offer the highest quality in customer service, we are occasionally faced with challenges beyond our control that can have a knock-on effect within our team.

We are a busy interior store that offers both a retail service and a design service. When we do not already have a design consult booked we are more than happy to welcome walk in appointments on the day. It would never be the intention of a staff member to appear rude and we are very sorry that you felt this was the case when you visited the shop. Asking you to return when the design studio was free after 2pm would have been so that we could have a member of staff available to go through your requirements – design appointments are very specific to each customer, and we prefer not to rush our clients through the process. We understand you felt a brusqueness when you approached the design studio as our staff would have been mid design consultation and we do apologise for this. We have shared your feedback with our team and discussed how we can avoid a situation like this occurring in the future.

We work really hard to make sure our customers love our products and service, so thank you again for bringing this situation to light. Please reach out to us if you would like to discuss anything further, you can pop us an email to info@ebonyrose.ie, Warm regards, Haley & the team.

Noté 5 sur 5 étoiles

I bought the most amazing clock on the…

I bought the most amazing clock on the website. Very unique looking and good value for money too. Delivery was very quick also.

2 février 2024
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Réponse de Ebonyrose Interiors

Hi Mark, we are delighted that you are happy with your new clock & look forward to having you shop with us again in the future. Thank you for your lovely feedback, The Ebony Rose Team

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