I used this site for a colleague's farewell card, and it worked really well. It's very accessible, so everyone could add a message easily, and chipping in money was simple. At one point I neede... Voir plus
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Lisez les avis des autres
We use EcardForest for our group greeting cards, there's a great choice and the platform is easy to use. The customer service is efficient and responsive with a particular shout out for Simeon who he... Voir plus
Card was great and the customer service after when we were trying to send the card was stellar. Thank you Miha for providing prompt assistance providing screenshots and links on how to tackle the p... Voir plus
I really like using the online card provided by EcardForest, the systems is simple to use and there's also a money collection option which allows the recipient to choose their own voucher, so no more... Voir plus
À propos de l'entreprise
- Boutique de cartes de vœux
- aussi dans
- Artiste
- Boutique de loisirs créatifs
- Plateforme de collaboration en ligne
Écrit par l'entreprise
EcardForest offers online group ecards. Our goal is to enable easy group signing no matter the distance, while being ecologically friendly at the same time. We have an amazing selection of handmade birthday, farewell, baby and wedding ecards.
Coordonnées de contact
128 City Road, EC1V 2NX, London, Royaume-Uni
- contact@ecardforest.com
- ecardforest.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Great customer service
I had to email EcardForest with a query about a birthday card not being delivered. I received a quick response confirming delivery but advising that they would also resend it. It turns out the original delivery and follow up delivery, were delivered successfully but were quarantined by the employer's firewall! The employer released them for quarantine and all was well!
QUick turnaround
The issues was picked up and resolved quickly, which allowed me and team to facilitate the pot.
Great service
Great service, this is not the first time we have used it with colleagues from different countries.
One of the improvements I can suggest is clearer page navigation. Namely, when filling out cards, users who do it for the first time do not understand that you can turn the page and write a greeting on the next free page and very often write everything on one first page.
Very easy to use and excellent customer…
Very easy to use and excellent customer service!
Email correspondence
When contacting the company, the correspondence was fast, effective and friendly. Excellent service!
We had a wonderful experience with…
We had a wonderful experience with Ecard Forest. The platform is intuitive and made the entire ecard process simple and enjoyable. A special thanks to Dayana for her exceptional support, she was responsive, thoughtful, and ensured everything was taken care of smoothly. Truly appreciate the service and would happily recommend it.
This card gave opportunity for our…
This card gave opportunity for our international partners to be able to share their farewells to our EA.
Top notch, excellent products and service!
I want to personally thank Ecard Forest for the wonderful service they provide. I had never used ecard services until now. Your site is so easy to use, and reasonable for our purposes. The selection of cards was beautiful, and I really love that once a card is scheduled and paid for, that people/friends can sign right up to the time the card is delivered. Such a huge help! Kim
Great Product, Even Better Customer Service
Received a gift card from colleagues (yay!) but was unable to redeem (boo!) Thankfully, EcardForest's customer service rep was super helpful and resolved the matter swiftly. I would not hesitate to recommend their service, knowing that a good product is backed-up by a customer service team that cares.
Last minute issue sorted super quick!
I only have a couple of days to complete a card and I found I had not set the card up quite right, to my account. Dayana saved the day, replying so quickly. Huge thanks!
Dayana at eCardForest was super helpful…
Dayana at eCardForest was super helpful when I emailed the company for some advice. I would highly recommend this company as their customer service is excellent.
A big thank you to Dayana.
Perfect for overseas
Customer service was quick and accurate when needed. Cards are easy to pick and manage. Can't fault it!
Dayana was very quick and sufficient…
Dayana was very quick and sufficient with my query. It was very nice dealing with her.
Great customer service!
Yay Dayana from Support
Dayana from support helped me right away with my problem. I had a payment failed error that made it impossible for me to schedule the card or even make another payment. She unblocked me and also in the process paid for it herself.
Super quick service
My query was resolved in super quick time, thanks to Dayana's excellent service
Professional Service and quick response…
Professional Service and quick response times.
Great product and service!
I created an ecard for my friends wedding. It's easy for distributing and can view on mobile phone. The founder is also very helpful to get me the Chinese PDF file!
helpful customer service
I initially got completely lost trying to send the card to the recipient and genuinely thought I had lost the money I contributed. However, Dayana from customer service helped me within a few minutes. She was calm, patient, and extremely helpful, and she quickly resolved the issue for me. I’m very grateful for her support.
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