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Lisez les avis des autres

Noté 5 sur 5 étoiles

Ordered a car seat - it was shipped within 24 hours and arrived with me the next working day. Customer Service even sent an email to advise regarding packaging due to units being sent by the manufactu... Voir plus

Noté 5 sur 5 étoiles

The girls in the Ballymena shop are exceptional. They are super helpful and knowledgeable about all products and there is never any pressure to buy. I keep coming back because of the great customer se... Voir plus

Noté 5 sur 5 étoiles

Ordered to ROI and couldn’t believe how fast the delivery was. Received car seat and base within 2 days with DPD, where other retailers said there was a 5 week wait for the same items at a higher pric... Voir plus

Noté 5 sur 5 étoiles

Simply excellent! Literally don't know how to explain how brilliant this store and online customer experience is. Searched everywhere for Baby YOYO online. Most were 1 plus months delivery to NI plus... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de puériculture
  2. Centre commercial

Écrit par l'entreprise

We are a specialist baby goods retailer, dealing in premium baby products, with the goal of providing high quality products alongside a high standard of service.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

312 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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Noté 5 sur 5 étoiles

Fabulous service

The girls in the Ballymena shop are exceptional. They are super helpful and knowledgeable about all products and there is never any pressure to buy. I keep coming back because of the great customer service and do recommend the store to anyone.

28 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Fast delivery of car seat to ROI

Ordered to ROI and couldn’t believe how fast the delivery was. Received car seat and base within 2 days with DPD, where other retailers said there was a 5 week wait for the same items at a higher price. Would highly recommend

6 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service!

Ordered a car seat - it was shipped within 24 hours and arrived with me the next working day. Customer Service even sent an email to advise regarding packaging due to units being sent by the manufacturer in boxes of 2, rather than single units. Really happy with the service and would definitely order from Eclipse again.

2 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great staff and stock

I bought my pram and a few bits and pieces in the ballymena store. The experience was amazing. They ladies in the store were very knowledgeable and really put me at ease and there was a great range. Would definitely recommend .

8 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fabulous experience

Lynsey was so extremely helpful at all our visits. We got our full travel system and sleeping bits and pieces for our baby, to a high chair that will do them from birth to old age! I would definitely recommend them to get whatever you need for your baby or toddler.

1 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Overall great experience

Overall great experience. First time I ordered it arrived the following day, second time around it had not arrived after a few days but once I got in touch it was delt with asap. Both times goods arrived in perfect condition

30 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Amazing customer service

Amazing customer service, kept me informed on my order. Fast and speedy delivery of items and all reasonably priced would totally order again thank you

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

5 Star Customer Service

The best customer service I have come across in retail. I purchased all of my baby essentials from Eclipse Nursery Store for both of my babies, from newborn bundles, nursery furniture, travel systems, car seats, Out n About double pram, Tripp Trapps and the list goes on. The girls are so lovely and very knowledgeable about all of their products. I also love that you can place an order and pay off in instalments until you are ready to collect. My most recent order was delivered to me the same day when my newborn arrived as I couldn’t get to the store for a few days! The added bonus of shopping local was being able to see all of the items on the shop floor and try them out. Another major bonus was they installed my new car seat. Fantastic people!

18 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Absolutely fantastic staff with…

Absolutely fantastic staff with brilliant service, advice and help!Would highly recommend anyone on the market for prams,car seats etc to call here!!

6 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic service throughout!

Fantastic service, going above and beyond at any opportunity.
We dealt with Lynsey from our first visit to the shop, we were made to feel so at ease & no question was silly & we had plenty of them.
We asked for advice and were always steered in the best direction to suit our needs.
Everything was delivered to our home by Eclipse with a thorough check that we had received all of our order alongside the relief that we could contact them if we needed any assistance when building.
I’d reccomend Eclipse ten times over, a local company with your best interests at heart.

3 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Would highly recommend eclipse nursery

Would highly recommend eclipse nursery, staff were very friendly and helpful when having a look around there store. We purchased our tripp trapp and rocking chair online and it was shipped straight away, arriving 2 days later!

18 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Great experience

I ordered the travel stroller on the discount. Price was way better than anywhere else, delivery was free and fast. I will most definitely use this store again. Highly recommended!

8 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Perfect

Great customer service, timely delivery and competitively priced. Perfect in every way!

23 août 2025
Avis spontané
Logo de eclipsenurserystore.co.uk

Réponse : eclipsenurserystore.co.uk

Thanks for your feedback Jonathan, it's greatly appreciated.

Noté 5 sur 5 étoiles

Excellent

I’ve bought from eclipse nursery’s website several times now and it’s always a great service. Items are competitively priced, delivered promptly and always well packaged and in perfect condition. I look forward to continuing to buy from them in future.

1 juin 2025
Noté 5 sur 5 étoiles

I brought my icandy pram from here

I brought my icandy pram from here. It was the best price I found. It came on time and the item is as described and all in order. I’d 100% buy products from here again!

16 juin 2025
Avis spontané
Logo de eclipsenurserystore.co.uk

Réponse : eclipsenurserystore.co.uk

Hi Rosie, thank you for taking the time to leave us the review.

We're glad to hear that we offered competitive pricing, that delivery was quickly, and that you would shop with us again.

Pat

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