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Lisez les avis des autres

Noté 5 sur 5 étoiles

I ordered a bamboo laundry basket. On receipt I discovered that the cotton liner had a defect in the stitching. I notified EcoBath who responded promptly and sent a replacement liner. The real test... Voir plus

Noté 5 sur 5 étoiles

Delivery was super quick and I love the loofah products. They were excellent at removing flaky skin. Many thanks

Noté 5 sur 5 étoiles

Easy ordering process and fast delivery. I really wanted some towelling slippers and I love the ones I got from Eco Bath London, they were inexpensive but they’re comfortable and they do the job. Whil... Voir plus

Noté 5 sur 5 étoiles

Bought this Olive wood nail brush from Eco Bath. Prompt delivery and good price when compared to similar products from other vendors. So far the product seems completely waterproof. Time will tell whe... Voir plus

À propos de l'entreprise

  1. Magasin d'articles de salle de bains
  2. Fournisseur de produits de beauté
  3. Soin des pieds

Écrit par l'entreprise

Starting as a small shop in Camden market, Eco Bath London has blossomed into a manufacturer and supplier of organic natural body care and bath accessories. We offer our customers the highest quality products made with ingredients sourced solely from environmentally sustainable sources. We are passionate about our products and understand the value they hold in the lives of our customers and for the planet.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

147 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,9

Tous les avis

(147)

35 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Item arrived damaged

Item arrived damaged. Sent photo showing where damage was and was told it must have been my fault by pushing back the iPad tray too far back. I phoned the company and said the photo shows the damage is nothing to do with the iPad tray (was on the side) and told again it was my fault for pushing the iPad tray back. Guy then hung up on me. Horrific company. Avoid at all costs.

3 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Had to pre-order the bath robe but it…

Had to pre-order the bath robe but it actually arrived quicker than they said it would. I was a bit disconcerted by the creamy colour of the robe but I'm guessing that is because it is made from unbleached cotton. Bought as a Christmas present so will have to wait to find out whether the recipient likes it!

9 décembre 2024
Avis spontané
Noté 4 sur 5 étoiles

Timely delivery and while not tested as…

Timely delivery and while not tested as yet (bought as a pressy) brush appears to be pretty good quality and frankly preferred to buying from online market places who import poor quality items from far east.Worth paying extra for a more quality product

5 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent service and products

Prompt service. Loofahs excellent! Very pleased with purchase.

22 octobre 2024
Avis spontané
Logo de Eco Bath London

Réponse de Eco Bath London

Dear Happy_shopper 23,
Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed our loofah. It’s incredibly motivating to know that our products are appreciated by valued customers like you.

Please don’t hesitate to reach out if you ever need anything. Thanks again, and we hope you continue to enjoy it!

Warm regards,
Eco Bath London Team

Noté 5 sur 5 étoiles

Delivery was prompt

10 octobre 2024
Avis spontané
Logo de Eco Bath London

Réponse de Eco Bath London

Dear Millicent_Rowe 4,
Thank you for your kind words and for taking the time to let us know about your experience! We’re so glad to hear that your delivery arrived on time. Ensuring a smooth and timely service is very important to us, and we’re thrilled that we could meet your expectations.

If there’s anything else we can assist you with, please don’t hesitate to reach out. Thanks once again!

Warm regards,
Eco Bath London Team

Noté 4 sur 5 étoiles

Comfy well made spa slippers

I am a male size 9 shoe, the slippers are listed large and supposed to be for a 10/11.

They are what I hoped in quality and well padded in towelling but my heel hangs over the herl edge very slightly. They could be 5mm longer ideally, I doubt at all they would fit 10/11.

10 octobre 2024
Avis spontané
Logo de Eco Bath London

Réponse de Eco Bath London

Dear Curtains123,
Thank you for sharing your experience with the slippers! We’re glad to hear the quality and padding met your expectations. It sounds like the sizing may indeed run a bit smaller than expected, especially if they’re meant to fit a 10/11. Your feedback about the length difference is very helpful—it’s details like these that help us improve our products and better guide future customers on sizing.

Thank you again for choosing us, and please feel free to reach out if there’s anything else we can assist you with!
Kind regards
Eco Bath London Team.

Noté 5 sur 5 étoiles

Brilliant brush

Brilliant brush, and great price for the quality. Will be ordering another size to take out and about. And, beautifully packaged.

7 octobre 2024
Avis spontané
Noté 4 sur 5 étoiles

Good service, slightly disappointed with one item

Because one of the soaps I'd ordered was out of stock, they rang me to ask what to replace it with - good service!
The items arrived well-packaged and undamaged.
I am slightly disappointed with the Bamboo Bath Puff: it's smaller than I expected and very tightly packed so it's quite hard to use effectively. Perhaps it will loosen up with use...

26 septembre 2024
Avis spontané
Noté 2 sur 5 étoiles

Be careful when ordering from this site

I ordered a bundle of a bath tray and a bath salt but I received the tray only. I contacted the customer service team who refused sending me the bath salt saying that I should have added it to my order. There is no option to add it separately, only to select the type. They stopped responding to my email so I guess they are not going to send the other part of my order. Just be careful when ordering from Eco Bath London.

18 septembre 2024
Avis spontané
Logo de Eco Bath London

Réponse de Eco Bath London

Dear Viktoria,
Thank you for your custom and comments you made.
After discussing this matter with our team, e have accepted that the information that we had on our website was misleading and we have updated it now.
We have had our email exchange just a couple of days ago and we have decided to send you Epsom salt after our meeting. Making any comment or not would not have made any change about sending you the requested item.
Pleased to let you know the Epsom salt is on its way to you. You just needed to give us time for response. It was not like we stopped our response after many emails exchange.

Noté 5 sur 5 étoiles

Product was delivered well packaged.

Product was delivered well packaged and on time. The addition of a lavender posy stuck down with a "thank you" sticker was a nice touch. The product itself is very good quality.

12 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Easy process

Easy process. prompt delivery well packagedand of course beautiful soaps.
We have been trialling an assortment of soap on a ropes but Eco Bath are a stretch ahead of their rivals!

21 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Finally!

Finally, some travel slippers that fit my feet! Hotel slippers seem to be made for people with tiny feet. I'm a size 9, so not huge, so now I can take these with me when I travel.

5 septembre 2024
Avis spontané

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