ecohosting.co.uk Avis 466

I was looking for a new domain host as the big names have been hiking their prices to the point that owning a couple of domain names makes a significant dent in the wallet!!
Ecohosting offer a rate which certainly deserves more than a passing look! A seemless transfer process with excellent customer support when needed.

recently bought into EcoHostings domain & email service. Very friendly and helpful over the phone, assisting with which package would be best for my needs. And good support in sorting out snagging issues (due to my lack of knowledge) which was quickly resolved.

I've stuck with ecohosting for some years because of their excellent customer support, features and uptime. I only run a couple of sites but it's surprising how often I've had to call on them for a little help. They understand (and tolerate with great kindness) people like me who know how to use their site but are clueless about what happens under the lid. Oh, and the price is very competitive.

No issues at all using EcoHosting. Any issues and I can just raise a case and the support team get back to me fairly quickly

I have been with Ecohosting since their inception. It has always been a friendly and concientious service. They deal with things quickly. Sad to say I was with other providers who held your domain hostage or increased prices beyond reasonable. Ecohosting lets me have a few websites visible for a reasonable monthly fee. I like them.

I have recently moved to Eco Hosting from my previous provider for both hosting and domain name registration.
Pricing is good, the moving of the account was handled speedily, and the support so far with any questions which have come up has been excellent.

I have had to make a couple of queries both before and after purchasing a hosting package. I am a returning/existing client. My questions were answered quickly, politely and understandably. As a result I feel confident that future queries will be handled equally well, and this is important to me because although I am not entirely inexperienced, I’m certainly no expert and have (and will) possibly need guidance moving forward. I’m confident that EcoHosting will continue to be excellent.

I’ve had various accounts and services with eco hosting for some time and I decided to move some domains from one of the leading service providers to eco hosting to consolidate

I had some technical issues with domain being transferred and needed help. The service from the previous provider was terrible - drawn out, slow to respond to tickets and in general, just not great

Eco hosting on the other hand were amazing. They have been before - friendly, patient, happy to help and just keen to help me resolve my issues and get me to where I want

I couldn’t praise them any more - def one of my fave providers

Excellent support, good products and pricing. Rapid and helpful responses to problems and queries. Today, helped resolve a self-inflicted issue with good grace and quickly.

No messing about - problem sorted in the prompt and professional way that Ecohosting always deal with issues.

The level of customer support has dramatically declined. Takes ages for them to respond to support tickets. Currently have an issue with SSL certificates not updating automatically. It's already taken nearly 2 hours and I still haven't had a response.
I would note that they used to be very good with their customer support, but since Hostpresto took over, they have been awful!

The response to a support ticket was informative and helpful. Whilst the issue was my fault they supplied the required information so that I could rectify it all without passing judgement on my competence.

I had an issue that needed customer service intervention in between the Christmas and New Year festive period. I reached out and was pleasantly surprised at the speed of response as it's a time most people have light teams working. The representative was also able to provide a resolution.

Since Ecohosting have been bought by Host Presto, I have had numerous issues with my account and the support has gone completely down hill. Tickets get lost or ignored. I have been three days with no response. The domain renewal is a nightmare as they changed domain provider and don't automatically update the provider with old domains. Performance is not great. Sadly not the company they used to be.

As a first time user of anything to do with obtaining a domain name and hosting a website, I found the whole experience seamless and easy to follow.

Excellent value, but truly extraordinary technical support. I transferred in a domain from another host, and asked for two mailboxes to be migrated in, and it was all done and dusted so quickly that I could barely keep up. Seamless efficiency. Never had an online service this good before.

After my previous supplier announced it was being taken over [again], I decided it was time to look elsewhere. I'm now using Eco Hosting for domains, web hosting and email and I've been very impressed. A faultless changeover, attractive pricing, excellent system performance and prompt/knowledgable support. Highly recommended.

Firstly the carbon-neutral ethos of EcoHosting sets them apart.

Secondly their support responsiveness both pre-sale and during setup was first class. I have run an IT support business in the past so know how hard they work to achieve this; not just in effectiveness but in attitude and culture.

Thirdly, the performance of the hosted site exceeds expectation.

And finally I think the hosting package we used on this site is exceptional value for money.

I joined ecohosting a few weeks back after researching for an affordable web host that offered an SSL certificate in their packages. I found ecohosting had a very generous package deal which included that SSL certificate. I had a domain with another company which I pointed to ecohosting with no issues. Great customer service and tech help and very quick to respond.

Moving from Virgin Media broadband means losing email addresses. Decided on buying a UK-based service with own domain, and having used Enix for years without issues decided on this one.