ecohosting.co.uk Avis 466

Absolutely awful, customer service is non existent

Excellent customer service and competitive prices.
I have been a customer of Eco Hosting now for a few years and don't plan on going elsewhere :)
Thank you!

A Very Impressive Service, we have been disappointed with our old hosting company and ecohosting.co.uk is a breath of fresh air with its very efficient migration service which was faultless from start to finish, the ticket service is very prompt and staff very empathic and informative, with very little work left for us to do except updating our email clients, Domain registration and email hosting pricing very good too*****

Customer service tickets seem to be the prefered method of providing help. I am generally not a fan of this, but Ecohosting makes it work well. A couple of small problems were easily sorted during the domain transfer and the service has been prompt and professional. The inital price seems great, but I have changed hosting provider because of pricing issues ... we will see what happens next year. So far, so good!

I spent an hour with "Tak T" helping me sort out the mess I created with my accounts. Very patient, understanding and talked me through it all. I now have a single yearly invoice and a huge clean up of removing unwanted items. This type of customer service is rare in todays world.

Was happy with Eco Hosting until they doubled the price of their packages overnight. They sent me an invoice to renew which was more than double what I paid last time. No explanation, no warning. They might want to rethink their slogan of 'cheap hosting' it's actually very expensive now and there's plenty of hosting companies a lot cheaper and doing the same job.

I've only had good experiences so far. I've been

They used to be pretty good but I'm just experiecing problems right now be it technical that all my email on their email provider got deleted, emails no longer getting forwarded without doing any changes and the automatic payment doesn't work anymore to pay the invoices and they charge me different amounts and double. So I'm going to find a new hosting provider now.

After my longtime hosting company was sold abroad and service went downhill I decided I needed to transfer domain and email hosting.
I confirm I have in the last week transferred 2 domains and 2 email hosting services to ecohosting and found the process relatively simple. Any queries I had were answered quickly and so far very happy.

Thank you for the super-quick customer support!
Everything is just very easy.
I've had two issues in the past couple of months - one when I couldn't access PHPMyAdmin and one where I needed the document root changing for a domain.
Both resolved within an hour (one within 3 minutes actually - and that's on a Sunday!) with absolutely no fuss.
Very happy, thank you!

Eco Hosting provided a much more competitive package than the provider we were originally with, so we decided to move across. We're glad we did as we've saved money and everything was transferred with ease. We've had a few issues regarding our emails, but any tickets raised have been quickly replied to and solved.

Very compeitive pricing. Good range of options.
By and large the service is good and the connection stable and reliable. Four stars, not five, because twice in the last few months when I have raised a ticket about something odd in my email connection and have raised a ticket, it has not always been handled too well until it is escalated...

I have always found the support team and Eco Host as a whole company to be superb. Easy to use with great add on tools to help you navigate the www side of things. Great value, great support. And thats what really counts in to todays maze of the hosting game.

We had ticked auto renew but our Domain wasn't renewed. I was told that this was because we had paid by Paypal. Why didn't they tell us they couldn't auto-renew on Paypal? We could have lost our domain.

Recently received an invoice for a domain renewal. There was an error regarding the duration of the renewal period which actually went back to the year before. I raised a ticket pointing out what I believed was the issue and within a couple of days all was sorted (including a refund) thanks to Declan at Ecohosting ... no problem. Fair play to them.

i transfered a domain name ecohosting and it was all actioned smoothly. Due to issues with the previous host I thought there was a problem and raised a query with ecohost. They were able to confirm all was good and kept me informed of the stages, issues I had with email using the domain were resolved automatically and is working well.

As a newcomer to website design and construction, I knew I would need help. I have used the site support team frequently now for about 3 weeks. Every time, they have been prompt and polite, either to help or to ask for more information. I now have a site with 9 pages up and running on the web. And I feel I have the confidence to edit it in the future.

Ecohosting has amazing customer service. Anytime I have a query about hosting for myself or my clients, they are on to it within an hour or two. This time I wanted to speak to someone about increasing the amount of storage for a website. The person I spoke to was helpful, knowledgeable and sorted it out straight away. Best customer service ... thank you!

I needed help migrating my domains from a host I was not happy with. A friend in IT recommended Eco Hosting and I am more than happy with the service and expertise I have found there.

I've been a loyal customer of Eco hosting for many years now, and their hosting service has consistently exceeded my expectations. Their hosting infrastructure is rock-solid, ensuring minimal downtime and impressive server speeds, while the user-friendly control panel simplifies website management.
What truly sets them apart is their lightning-fast, 24/7 customer support. Their support agents are not only quick to respond but also incredibly knowledgeable, resolving issues promptly. This, coupled with their competitive pricing and commitment to innovation, makes Eco hosting my top choice for hosting services. Highly recommended! ⭐️⭐️⭐️⭐️⭐️