ecohosting.co.uk Avis 466

I have been using Eco Hosting for several years now and I'm impressed with the responsiveness of their support team. Issues are resolved much quicker than their published SLA. Similar hosting companies pressure you into buying more of their services, but Eco Hosting provides our charity with a discount each year. Thanks for your professionalism.

I have used the ECO hosting and domain service for two years and I can highly recommend the company. Initial set-up was superb and straightforward and any issues I have had have been sorted out within hours of opening a ticket. I would have no hesitation of recommending this service, even if you are new to web hosting.

I've been using Eco Hosting for years and they have never failed to provide first-class email and telephone support.
Having used different hosting companies in the past I was delighted to find one that provided excellent service and green credentials.
I would not hesitate to recommend Eco Hosting to anyone looking for a hosting provider.

The technical support team has been so helpful and patient. They didn't stop until they got to the bottom of the matter at hand and I was reassured. They answered swiftly and very politely. I am with Ecohosting for their green credentials, but their service is also great. For me as a small business owner it is a win-win. I will recommend them to my peers at any time.

Very good customer service
Always ready to help sort any problems

Ecohosting host several sites I administrate. I can confirm they are a responsive and pro-active organisation, who have addressed and resolved issues within a few hours of raising a ticket. Support is incomparably better than it was with Ionos.

I'm not giving them 5 stars only because telephone support service has (fairly recently) been withdrawn, most likely by the new owners.

I came to Ecohosting following a quick search for environmentally friendly hosting, and was encouraged by the good Trustpilot reviews. I was having to migrate two websites at the last minute as my previous hosting platform was being discontinued by my previous hosts. They were busy and not able to help me migrate to another of their products, and their instructions were beyond my technical competence, especially with a deadline! Thankfully Eco Hosting saved me, same day. They made it very easy for me, responded swiftly on the chat and via the support ticket process, plus the two methods of communication were joined up - there was a reassuring sense of talking to a finite number of people who were communicating with each other. They were hugely reassuring and as good as their word - I am now happily hosted by them and don't expect to have to move again for a long time.
I really appreciate their eco credentials and hope to occasionally hear more about their values and activity via their comms. Cheers!

I've been using EcoHosting for over 2 years now and must say that they offer excellent service!
The prices are very competitive and they have reliable servers with great uptime.
Any issues I've had were resolved within less then 24h and first response I usually receive within 1h of submitting a ticked.

The service is good but if there is an issue I find that some of the service operatives do not seem to thoroughly read the ticket description. There is a tendency to make assumptions. My communication skills are reasonable but I have given up on one occasion. Odd as they operate near me in the UK and seem to be UK nationals. I will go on using them.

The whole service is brilliant value for money - now used for several years and recommend to all the small groups/businesses I am involved with.

On the few occasions where I've had queries or oddities, the support has been fast and thorough (usually doing more than requested).

These peeps have consistently held my hand and led me through gubbins that I have no comprehension of.
They have thing'ed stuff, done doings, and furtled magnificently.
I get mail from my websites, and my websites exist.

They have tried to explain how I can do these things myself, and when I realise that I am clueless they have done most of it for me. An excellent service where the customer is not right, but the service more than makes up for it.

Easy to open an account and they moved two existing wordpress websites and domains from my previous hosting provider without a hitch. And I have almost zero technical knowledge.

Very quick response to requests, mostly working on the tasks within a few minutes.

Only reason not to give 5 stars is that I have no long term experience of the service yet, just a few days.

I've been using eco hosting for years now and I can honestly say they're the best hosting company I've ever used. their support is top tier and I've never had any downtime. I would recommend to anyone 100%.

Not sure about their green credentials but their service is exceptional. I would thoroughly recommend

Excellent support response on transferring websites. Plenty of quirks along the way but all handled well and communication was great. Cost effective and great support, what's not to like?

Just joined Ecohost due to their environmental credentials. I had to move from another service with a bespoke wordpress theme and emails that are crucial for my business. Part the reason I hadn't moved before was the migration issues.

Ecohost were super helpful and quick. I ordered my package on friday morning. By monday lunchtime my emails and site were migrated fully, with constant and easy communications from the migration team, with only 2 people in contact, meaning they were across my issues immediately.

If they continue to be as good as they have been so far, I'll be very happy.

A relatively simple hosting task - to transfer two email accounts to their servers. It went OK - a few bumps in the road - but by and large the experience was OK. Their price and packages are good and competitive and they have sorted out any niggles quite well. Early days but I'm optimistic -- and saving money!

I use Ecohosting for many of my website projects. Their support is always friendly, fast and helpful and their services pretty much uninterupted. Highly recommend to those looking for an alternative, ethically minded web services provider.

A breath of fresh air. I'm very happy with the service provided and rapid response to queries or support tickets. I needed a rapid solution after experiencing a growing number of persistent and/or repetitive issues with the servers at my previous reseller hosting provider, their increasingly poor responsiveness to issues raised, and ultimately an un-announced and botched migration to new servers that ultimately resulted in sites going offline and me being locked out of all accounts (still the case 4 days later). I needed to recover sites for clients quickly from my backups and get them back online, and so far I've been very happy with the level of support provided and the responsiveness to my queries.

The green credentials of Eco Hosting were also a major factor in choosing this provider.

Fantastic company, very cost effective and their support team are very quick to respond. I’ve dealt with many similar companies and I’d say ecohosting are by far the best I’ve dealt with and intend to deal with them for many years to come