Great business, fast shipping, battery arrived completely dead, is that normal? I’ve got it in charge so we will see how it goes, will update if any problems, thanks guys
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Lisez les avis des autres
I bought 4 Panasonic NCR18650BD 3200mAh batteries, which I tested and do come out at the nominal capacity (3180 on the tester) which i was very pleased with. Its nice to be able to by from somewhere a... Voir plus
I been buying rechargeable batteries from Ecolux for years. Mostly li-ion cells to make into battery packs for my RC trains. After a couple of bad experiences with other suppliers on eBay, I have alwa... Voir plus
I've purchased from here & the sister stores on several occasions now, and there's never a problem. Cells always arrive at a good storage voltage, cells are well packaged, & the vast majority of... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Ecoluxshopdirect: Genuine 18650 21700 20700 26650 18500 18350 16340 16650 14500 14430 10440 3.7V 3.2V Li-ion Rechargeable Batteries & Chargers. Best Quality Brands and Competitively priced.
Coordonnées de contact
Slant Lane, NG20 8QN, Shirebrook, Royaume-Uni
- 01623748867
- contact@ecoluxshopdirect.co.uk
- ecoluxshopdirect.co.uk
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See how it goes….
Great business, fast shipping, battery arrived completely dead, is that normal? I’ve got it in charge so we will see how it goes, will update if any problems, thanks guys
Brilliant service highly recommend them
Poor service
I’ve bought many items over the years and this is the first issue I’ve had, I paid 7.95 for guaranteed by 1pm next day and they turned up days later. I emailed to ask if I will get a postage refund but did not even get a reply. The products are perfect but the service has let them down.
Always a pleasure to buy from so…
Always a pleasure to buy from so helpful if you contact them
Fast delivery and webpage easy to find…
Fast delivery and webpage easy to find what I need
Several orders - never a problem.
I've purchased from here & the sister stores on several occasions now, and there's never a problem.
Cells always arrive at a good storage voltage, cells are well packaged, & the vast majority of the time, orders arrive within 24 hours.
I highly recommend this online seller & make it my first stop for Li-Ion cells.
⭐️⭐️⭐️⭐️⭐️
Great Quality Batteries!
I bought 4 Panasonic NCR18650BD 3200mAh batteries, which I tested and do come out at the nominal capacity (3180 on the tester) which i was very pleased with. Its nice to be able to by from somewhere and trust the cells are genuine, unlike the crap you can get at some sites. Delivery was quick and well priced, so great service overall. (Oh, and the batteries did come in protective plastic cases, safety first)
Good item and quick postage
The battery was exactly as described, postage was fast, will be buying from here again!

Réponse de Ecoluxshop
Missing items from order
I've ordered from this shop multiple times and have generally been happy with the quality and price of the products I've received, however in my last order which included a box of 4 AA Lithium batteries, I've received a box with only 2 batteries and the other half of it empty. Either the box has been opened before, or the factory shorted them, but in either case I'm the one with products I paid for missing. I've sent an email which has been left unanswered for over a week, and I've tried calling their number a dozen of times to a "we're not here right now" recording. The form on their website just throws a CAPTCHA error. I have not found a way to contact any form of customer support to ask for the batteries I'm missing.
A good selection of batteries and…
A good selection of batteries and prompt delivery - recommended!
Poor (no) customer service
I contacted Ecolux for confirmation of the replacement battery I needed. I received a reply requesting more information which I promptly sent. I had no response, and numerous unanswered telephone calls and email chases later I gave up and purchased the battery since I was about 90% confident. It arrived, charged fine, and is now fitted and in use. Hopefully all good there. But only 3 stars as if you know your lithium batteries you are probably going to be fine with this company but if, like me, you are unfamiliar and need help, it seems you are out of luck.
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