Econnex Avis 44

Signed up to have a connection, still 3 days after the connection was arranged to be made there was no electricity, I called them, was told it is still in, "validation" with their company and had not even been sent to the electricity provider to actually even be processed. This, "pre-validation" before being sent to the electricity provider was not mentioned in the email or any documentation, when I asked how long this process generally takes, I was told, "we don't know" and that it would take, "an indeterminable amount of time and it is different for everyone."
I was told to, "check back tomorrow" and that if the accounts department had issue with my address or other such things, they will contact me.
I asked to be able to contact the department to verify my information and this request was rejected.
I provided the NMI.
I thought the electricity must already be on since it was after the move-in date, I had tradies go to the property to deal with renovations, there was no electricity and was charged $400 by them.
I signed up directly with an energy provider and was able to get service the next day.

Quick and easy, also provide full detail of the plan. Recommended

Very responsible and quick to address issues. Responsiveness is great with them. I have saved heaps through using econnex for years

OVER THE PHONE, change my business electricity account to different plan, mentioned that i will receive $400 gift card, but never sent any. they provided falsify information, don't believe their words

Worst experience with this provider - signed up via cashrewards with a promise of $150 cashback.....but NOTHING! No help in sorting out this problem. Off shore call centre is a JOKE - roosters crowing in the background!!!! Deal with providers themselves and not this pack of scammers!

I recently used Econnex to compare electricity providers and found the process efficient and user-friendly.
The platform’s interface allowed me to easily compare multiple plans side by side,
which helped me identify a cost-effective option that suited my needs.
As a result, I was able to save both time and money. Econnex also offers rewards for switching providers,
which added extra value to the experience.
Overall, my experience with the platform was smooth and hassle-free, and it provided a practical solution for managing energy provider choices.

Easy and quick to apply very happy I didn't have to mess around great job

Excellent customer service and an excellent product

Great service, actually does give you the gift card albeit in 60-90 days time, will continue to use!

Econnex is a legit Australian comparison platform that helps users find and switch electricity, gas, internet, and mobile plans. It’s free to use, simple, and convenient. However, it doesn’t compare every provider on the market, so you might not always see the best overall deal. Still, it’s a useful tool to start your search and save time.

Recently used econnex to get a better rate on my power usage. Process was super easy and setup with my new provider was seamless.

Great experience, quick and easy comparison of energy plans and easy sign up and connection

Great ovaerla

I have used Econnex to compare my electricity and then I was able to sign up for the best provider as they did all my work.

Fantastic, easy to navigate comparison sites. It's easy to compare between companies and I like how you can compare multiple services on one site.

They offered gift cards for using their platforms, but never paid out. When I followed up, and provided evidence of my sign-ups, they just gave excuses and then ignored me.

They are also known for paying for reviews on Google, ProductReviews, etc.

Do yourself a favour and use a legit government website instead (e.g. energymadeeasy.gov.au, compare.energy.vic.gov.au).

Recently I used econnex website to compare my electricity plans as my previous company had increased the rates by a fair amount. They were running a promotion for new signups so I was even more excited. I just hopped on to the site and selected my required filters and I was presented a hughe list of options with so many filters and combinations of options to select my final option. It was so powerful tool and it helped me a lot in finally choosing my provider. I was also eligible for a promotional credit after keeping my service intact with the electricity and gas vendor which I am expecting to come in July. I have had prior experience with them in comparing NBN services as well which helped me get the cheapest and fastest plan. I am going to recomment econnex to everyone planning to make a switch.

Have used them multiple times to change my electricity & gas in the past and never had any issues. Great rates comparison and rewards for switching.

Horrible. They're paying for reviews. Be careful

Reliable easy and best service..