Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

Be aware, I gave out my information thinking this site was legitimate. They have either sold my number or have passed it on and now I have started receiving pre recorded scam calls from generated numb... Voir plus

Noté 5 sur 5 étoiles

Econnex is a legit Australian comparison platform that helps users find and switch electricity, gas, internet, and mobile plans. It’s free to use, simple, and convenient. However, it doesn’t compare e... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I’ve used econnex multiple times to compare and switch utilities to get better deals. Always been an easy process using their website to switch. In fact it’s almost easier than going through the utili... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had an excellent experience with Econnex! The comparison process was fast and simple—I was able to find a great energy plan within minutes. Switching over was seamless and stress-free. Their customer... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Site de comparaison de prix

Écrit par l'entreprise

Econnex is an Australian-owned comparison platform helping individuals, businesses, and households explore and compare services such as electricity, gas, internet, mobile, solar, credit cards, personal loans, and more. We partner with a range of trusted providers to offer transparent information so you can make informed decisions with no promoted listings or biased recommendations. Our platform is 100% online, secure, and designed to simplify switching. Whether you're looking to save on your bills or find a plan that better suits your needs, Econnex helps you compare, switch, and save - easily.


Coordonnées de contact

3,8

Bien

TrustScore 4 sur 5

45 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Easy switch online

Easy switch online with sufficient comparison details. Promised gift of $250. Will see the result later.

28 mars 2025
Avis spontané
Logo de Econnex

Réponse de Econnex

Thank you for your feedback! We're pleased to hear the online switch process was easy and the comparison details were helpful. If you have any questions about the gift card or need support, feel free to reach out—we're here to help!

Noté 1 sur 5 étoiles

Scam company

Scam company that purchases your information from other vendors. Do not stay on the phone with them.

25 mars 2024
Avis spontané
Logo de Econnex

Réponse de Econnex

We’re sorry to hear that you feel this way. We want to assure you that Econnex operates transparently and in full compliance with privacy laws, including the Privacy Act 1988 (Australia). We do not purchase personal information from third parties, and we only contact individuals who have engaged with us through legitimate channels.
If you have any concerns about how your details were obtained, we’d be happy to investigate further. Please feel free to reach out to us at support@econnex.com.au or 1800 013 000, and we’ll be glad to assist.

Noté 1 sur 5 étoiles

Fraudulently submitted a 2nd…

Fraudulently submitted a 2nd application in my name to energy provider WITHOUT my permission.

4 juillet 2023
Avis spontané
Logo de Econnex

Réponse de Econnex

We take this matter very seriously and sincerely apologize for any confusion or concern caused. Econnex operates under strict compliance with industry regulations, and we do not submit applications without a customer's explicit consent.
We would like to investigate this issue to understand what happened and ensure it is resolved. Please contact us at support@econnex.com.au or 1800 013 000 so we can review the details and assist you as soon as possible.

Noté 2 sur 5 étoiles

Econnex online electricity comparison - a con

I did an online comparison electricity suppilers via Econnex. Have to enter personal details, then got a pushy call telling me I had two options, the best with my current retailer. It wasnt the best, I indicated that and that I would not make a decision over the phone. I requested they email me comparison details, they didn't. Got another call, same thing, still no email. They are only after a referral fee, and dont recommend the best retailer. Note their advice "This Econnex Comparison platform is powered by CIMET Sales Pty Ltd ABN 72 620 395 726. We do not compare all brands in the market, or all products offered by all brands. At times certain brands or products may not be available or offered to you. If you proceed with a retailer plan through the Econnex Comparison platform; Econnex Comparison, CIMET Sales and CIMET Sales partners may each receive a referral fee."

23 septembre 2023
Avis spontané
Logo de Econnex

Réponse de Econnex

Thank you for sharing your experience. We sincerely regret any frustration caused and appreciate the opportunity to clarify how our comparison platform works.
Our goal is to provide a convenient way to compare electricity plans based on the information available from our partnered retailers. While we do not compare every provider in the market, we strive to present competitive options tailored to your needs. Transparency is important to us, which is why we disclose how our platform operates, in our terms and conditions.
We apologize if our follow-up calls felt persistent, and we respect your decision to take your time before making a choice. We’d be happy to ensure you receive the comparison details you requested—please contact us at support@econnex.com.au or 1800 013 000, and we will make sure your concerns are addressed.

Noté 3 sur 5 étoiles

Received a cold call today

Received a cold call today, have never heard of the company. I told them I was not interested in solar at the moment and he started to become a bit pushy. Would not stop trying to sell to me even though I said many times I'm not interested. I ended up hanging up on him. Cheers.

3 juin 2020
Avis spontané
Logo de Econnex

Réponse de Econnex

Thank you for your feedback. We understand that receiving an unexpected call can sometimes be inconvenient. Our team reaches out to inform customers about available options, and we always aim to have respectful and helpful conversations.
We appreciate you sharing your experience, and we will ensure our team remains mindful of customer preferences. If you ever wish to explore energy or solar options in the future, we’d be happy to assist at your convenience.
Wishing you a great day!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus