eCourierz Avis 112

worked well before, but have stopped their business for a year now. had taken a 1500 Rs refundable deposit at the start and I also had filled my wallet amount for shipments which im unable to use now. been 45 days ive asked them to refund but have stopped responding completely now.

Kitni badhiya business kr rha thha..10 bar courier kiya hun koi issue nhi huaa,isko 500 send kiya lekin ye wallet m nhi aaya aur kisi customer care k call nhi lag rha

I have been using Ecourierz as one of our courier partner for my online apparel business for last 2 years. But from last 6-8 months the company services has drastically changed to be pathetic. There is no one available to talk. They disconnect the call, whenever I call. They are not closing our pending COD Remittances since August. I have been following up with them again and again. And top of this they are sending Weight Discrepancy emails and asking to clear that promising 'once you clear we will remit the COD amount'. But after clearing that also, it's not helpful.
I never wanted to write such a review, but I just want to get heard now and get the pending Remittances cleared.

I'm using eCourierz since Jan 2021, they are providing very good services. It helped my business to get in touch with all customers. If I am having any queries the team is solving very quickly. Very supportive ones.

Thank you team @eCourierz

eCourierz is Fraud Company. They guys have tech issue while making bulk booking duplicate order gets created with different AWB and I have daily 100 shipment. I raised this issue after an hour of handing over all my parcel to courier partner and imagine what answer they gave is this is your mistake you handed over orders to courier partner and you should have looked into it and I said you are the first company who do not provide Manifest list and I said if there was an option of providing manifest then this mistake would not had happened. After I raised this issue 2 day ago they started providing Manifest. When I requested a call and I got call from there representative from his personal number and I said if I don't my parcel or refund he said we will not refund you anything and will have a power to deduct money from your wallet without informing you and at that time my wallet amount was 3K and till not I haven't received my parcel back and they have charged me RTO and Forward charges and no one is listening to me know.

I request everyone if you guys want to bein safe hand and do not want to loose money please stop using eCourierz

Incident happened on 12th April and till now 0 solution

My problems with sending parcels to customers is solved efficiently. I no more have to run around for label creation, tracking updates, deliveries and cod collection. It's been taken care by them. All thanks to ECourierz, my business partner for shipping.

worst shipping experience EVER.
With excessively delayed pick ups and ZERO assistance and NO return pick up services, Ecourierz has to be the WORST experience as a small business.

No one bothers to call for your problems. As a third party they are not liable for anything at all. Automated emails happen everytime and there is no solution to your problems, ever!

AND COD remittance does not happen within 2 days like they claim on their landing page. It takes VERY VERY long.

No one knows whats happening in this company, everyone just keeps on passing the phones and emails to others while you're losing your mind out of frustration.

I am using ecouriez since August and I really appreciate its service. Same-day pickup done and all updates are very prompt. Best part is the customer service, both mail and on calls. Best customer service and gets fast resolution and they revert for each everything instantly. I am very very very satisfied by ecouriez. This is the best service I have used so far

poor service, customer support team not have the manner to talk to customer. violet balance reflect negative balance without nay proof of weight difference.
cheater company

Ecourierz is very helpful for me. They will handle all the issues related to shipping and fix it to the earliest when there is any query raised from myside. Thank you Team

Abhishek from operations department helped me over my pickup and deivery escalations.

I found their service very helpful. Will continue using ecourierz service for as long as I have packages to send.

I had started using ecourierz recently. Starting i had some shipment issues but because of their customer support service my issues were properly solved. My issues were solved by meghana (ecourierz staff), she give me time to time response regarding my isaues and i am thanking for your service because of what i learned from meghana about ecourierz customer support made me using ecourierz as my courier booking platform.

Thankyou
With regards
Arjunnath
Nirmalam

Sending bigger parcels to international locations with proper paperwork is no joke and team ecourierz understands that very well. These guys know logistics in and out. They guide you through every step from booking till we receive shipping bill of the shipment. I highly recommend ecourierz for ecommerce shipping.

Among all other shipping services, this platform is the most reliable and user friendly. For the kind of business we have and the volumes we handle, ecourierz is the only better option for shipping. I am Happy. Thanks team.

I am happy and satisfied with their service i had got my shipment delivered on time . Thank you Team.

Narendra Rao

WORST EXPERIENCE WITH THIS BAD COMPANY.. THEY CHARGE COD charges even when shipment got RTO, no other company like shipdesk shiprocket bigship vamaship charge COD charges when shipment got RTO.. THEY CHARGE 4% IF YOU CLOSS YOUR ACCOUNT WITH THEM... FRAUD COMPANY. .. BEAWARE SELLERS...

Edited - no company in the entire market take security deposit or charge any fees on account closure... On the top of that this was never informed at the time of account opening... I opened my account 3 years ago and they just changed there policy last year I belive...

THEY DON'T ENTERTAN ANY WEIGHT DISPUTE AS WELL.. OTHER COMPANY ATLEAST FIGHT WITH THERE OPERATOR AND RESOLVE THE CASE IN YOUR FAVOUR ( MOST OF THE TIME)

EACH AND EVERY COMPANY ISSUE REFUND OF COD CHARGES IF SHIPMENT GOT RTO BUT THESE GUYS NEVER DO THAT... I HAVE ACCOUNT WITH 6-7 DIFFERENT LOGISTICS PARTNERS

Very satisfied with the services, they help ease the shipping part with multiple courier selections.

Vijay Raghava,
CosmeticWorld Mall

I have been using your services quite frequently and i am satisfied with your pricing. I am sending parcels to domestic and international locations both. Very reliable and helpful. I will definitely recommend ecourierz.

Great and quick service with continued support by Ecourierz team. HIGHLY RECOMMEND by my team Zest Chocolates.