eCourierz Avis 112

TrustScore 2.5 sur 5

2,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

worked well before, but have stopped their business for a year now. had taken a 1500 Rs refundable deposit at the start and I also had filled my wallet amount for shipments which im unable to use now.... Voir plus

Noté 5 sur 5 étoiles

An Amazing Courier Service and my business has got high orders due to timely delivery services.Priyanka & Kalpesh are two pillars of ecourierz and will surely take this co to next level. few impr... Voir plus

Noté 1 sur 5 étoiles

worst shipping experience EVER. With excessively delayed pick ups and ZERO assistance and NO return pick up services, Ecourierz has to be the WORST experience as a small business. No one both... Voir plus

Noté 1 sur 5 étoiles

Kitni badhiya business kr rha thha..10 bar courier kiya hun koi issue nhi huaa,isko 500 send kiya lekin ye wallet m nhi aaya aur kisi customer care k call nhi lag rha

À propos de l'entreprise

  1. Coursier

Écrit par l'entreprise

eCourierz.com is a multi carrier shipping solution helping domestic and cross-border ecommerce sellers in India. Our platform enables customers to save time and money by giving them access to a variety of logistics services via our simple yet powerful cloud-based tech engine.


Coordonnées de contact

2,4

Bas

TrustScore 2.5 sur 5

112 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Would Definitely Recommend !

From placing the order to receiving the shipment, I was always kept in loop about the updates of my shipment
(which is amazing) . I’d definitely recommend eCourierz to any individual who plans to import their cargo from abroad, these guys make the process hassle free and stress free compared to any other method. I bought my dream bike unscathed at my doorstep (and this is without even opting for Insurance)

Special thanks to Krishna who made sure everything was taken care of pertaining to my shipment

24 mars 2021
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Réponse de eCourierz

Thank you for your kind review Emmanuel. We truly appreciate it. We along with Krishna are always here to support you on your queries and shipments. Look forward to work with you for long. Keep booking more with us.

Noté 5 sur 5 étoiles

These guys are SUPER HELPFUL

These guys are SUPER HELPFUL, be it import, export or domestic service, they know very well what they are doing, which keep the customer's hassle away, their correspondence with the shipping companies are very good which keeps the things aligned all the time, they keep tack on docs. and movement for you, also the cost is very very economical.

HAPPY SHIPPING
Gaurav Sharma
indiYmoto, Carberry Motorcycles

3 mars 2021
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Réponse de eCourierz

Glad to be helpful & Thank you for your kind review Gaurav. We will continue to support you always. Keep booking with us.

Noté 5 sur 5 étoiles

Am Impressed with Ecourierz

Am Impressed with Ecourierz. Was given good support by their team. Would recommend them to my friends and relatives. They are cost friendly too and parcel was delivered quickly

26 février 2021
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Réponse de eCourierz

Thank you for your Valuable Feedback Parvathy. We are here to support you always. Keep booking with us.

Noté 5 sur 5 étoiles

Professional and dependable service…

Professional and dependable service each and every time. Highly recommended to everyone. They work with you to make sure you have top quality experience and service.

18 février 2021
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Réponse de eCourierz

Thank you for your kind review Anthony we truly appreciate it. We will continue to support you always. Keep booking with us.

Noté 5 sur 5 étoiles

Super smooth

15 février 2021
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Réponse de eCourierz

Thank you for your kind review Neha. We will continue to support you always. Keep booking with us.

Noté 5 sur 5 étoiles

Our us shipments are done by ecourierz…

Our us shipments are done by ecourierz and we are very happy with the service and pricing that we are getting with them.

10 février 2021
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Réponse de eCourierz

Thank you Sudarsan for your kind review. We are here to support you. Keep booking more shipments with us.

Noté 5 sur 5 étoiles

ALWAYS WILLING TO GIVE THE BEST SERVICE

AMAZING SERVICE AND ALWAYS WILLING TO GO THAT EXTRA MILE TO GIVE THE BEST SERVICE, Keep it up there.

10 février 2021
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Réponse de eCourierz

Thank you for your kind review Nagaraj. We will continue to support you always. Keep booking with us.

Noté 5 sur 5 étoiles

Great service !!!!

Well i had been using their service from last one year for international shipments, and i am pretty impressed with their quick service. Krishna is attentive and responds quickly. I don't know what is up with the negative reviews but they do solve problems quickly. So far they have been great. I will recommend their service if you are starting a business.

Although i have few suggestions:
1. Please start postpaid payments system for their old customer and who books shipment quickly so one does not have to recharge wallet everytime it will save time.
2. An address book will also save time when one has to rebook shipments.

3 février 2021
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Réponse de eCourierz

Hi Rishabh,
Thank you for sharing your feedback with us. Your suggestions are very important and we will try our best to fulfill your needs.

Noté 5 sur 5 étoiles

With my experience so far

With my experience so far, I feel a 3.9 rating is very much underrated. The support staff has always been responsive and there is no delays in crediting the wallet if and whenever there was a need for it. The rates are also competitive and pickup generally happens withing the stipulated time frame. Overall they have been handling my entire export load for the last 4-5 months and so far there has been no delays, or lack of service. Will be happy to recommend ecourierz to anyone who is looking for seamless export courier service. Will also take out the time to thank Mr. Krishna who has been diligently handling all my queries and responding to them practically immediately.

30 janvier 2021
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Réponse de eCourierz

Thank you for your kind and positive review. We truly appreciate it. We along with Krishna are always here to support you on your queries and shipments. Look forward to work with you for long. Keep booking more with us.

Noté 5 sur 5 étoiles

We have been sending our international…

We have been sending our international courier with ecourierz to our daughter.Really happy with the service. Special thanks to Mr Rajnish who is really very helpful and has lots of patience as we are not tech savvy but he provided full support to make our work easier in sending international courier.His overall service with smile is excellent.We have become permanent customer to the company because of him.Thanks.Neelam

28 janvier 2021
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Réponse de eCourierz

Thank you for your kind review Neelam. Rajnish and all of us at eCourierz are happy to have customers like you and we will continue to support you always. Keep booking with us.

Noté 5 sur 5 étoiles

Quick Problem Solving Team

I have booked many orders with ecourierz and has not faced any major issues. However my order ECZ981066 was not delivered to the consignee. And when I reached out, ecourierz was quick enough to solve my problem and got the parcel delivered. I really like to appreciate Rajneesh, who is very much helpful. Thanks for the support.

20 janvier 2021
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Réponse de eCourierz

Hello Shavi Creations, Thanks for your kind review. We are here to support you. Keep booking more shipments with us.

Noté 5 sur 5 étoiles

Best Service and supportive team

I appreciate their work and the Professional way of handling my parcels. I tried all other options but Ecourierz has worked out very well for my business. Especially their staff Rakesh, was very supportive and helpful. I choose their service for shipping all my parcels since the day i have started using it. Thanks and keep up the great work.

14 janvier 2021
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Réponse de eCourierz

Thank you Sushant for your kind words and positive comments. We appreciate it. Such reviews give us a boost to do better. Keep booking more.

Noté 1 sur 5 étoiles

BEWARE/// BEWARE//// BEWARE///BEWARE///

BEWARE/// BEWARE//// BEWARE///BEWARE///

WISH YOU HAD A NEGATIVE STAR OR A 'WARNING' SIGN FOR SUCH UNETHICAL, UNSCUPULOUS GANG. 1. THEY DEMAND A REFUNDABLE DEPOSIT. NO ACK OR RECPT IS SENT TO US TWDS THAT. 2. NO MECHANISM TO GET REFUND OF DEPOSIT OR E-WALLET MONEY- NEITHER ONLINE NOR OFFLINE. 3. YOU MUST USE THEIR E-WALLET ONLY TO PAY. AND THIS AMNT IS ALWAYS IN MULTIPLES OF 1000. SO IF HV TO PAY 9200 YOU PAY THEM THEM 10K, 800 IN EXCESS. THIS MONEY IS NEVER REFUNDED! 4 THERE IS NO ONE WHO RESPONDS TO ONCE YR CREDIT BALANCE IS ASKED. THEY KEEP TRACK OF ALL CLIENTS WHO ARE ASKING REFUND. THEY NEVER RESPOND. 5. IN MY PERSONAL INTERACTION OF 2 WEEKS. ONLY TWICE MY PHONE WAS PICKED UP MY THIER MGR MR. KALPESH SHARMA. NONE OF THEIR STAFFS ARE HELPFUL. THEY DONT EVEN DISCLOSE THEIR SR. MGT DETAILS NAMES. WHEN I ASKED EVERYONE ONLY ASKS ONE QUESTION- WHY DO YOU NEED THEIR NAME AND NOS.?
WHICH LEGIT ORG DOES THAT?? SEEMS THIS COMPANY IS A FRAUD AND ONLY OUT TO CHEAT YOUR MONIES OF.
YOU CAN GET THE BETTER SERVICE FROM THIER SERVICE PROVIDER LIKE DELHIVERY, ETC.
MY PKG WAS UNTRACEABLE AND UPDATED UNTIL IT WAS DELIVERED - IT WAS DELIVERED AT A WRONG ADDRESS AFTER HUGE DELAY. I COULD GET DEL ONLY BCOS I WAS DIRECTLY TALKING TO DELHIVERY COMPANY. ECOURIERZ HAD NO CLUE WHERE IS THE SHIPMENT...
THEIR DASHBOARD IS USELESS. THRE IS NO WAY TO CAN REACH TO THEM EXCEPT THEIR SINGLE LANDLINE.
NOW AFTER ALL THE MISADVENTURE, I M BREAKING MY HEAD WITH THEM FOR PAST 1 WEEK. 5 REMINDERS SO FAR, ON DAILY BASIS IS NOT HELPING ME.
NO ONE RESPONDS.. KEEP AWAY FROM SUCH COMPANIES. THIS IS LEAST ONE CAN SAY ABT THESE GUYS..
TO CONCLUDE MY IMPRESSIONS: ITS A FRUAD ONLINE SCAM. THEY ARE PERHAPS CONVERTING BLACK MONEY INTO WHITE OR SOME ILLEGAL ACITIVITY IN THE GARB OF AN ONLINE SERVICE.
I GOT THE SUSPICIOUS WHEN I REALISED THAT NO ONE IN THE COMPANY EVEN DISCLOSES THEIR SUPERIOR'S NAME! I WAS TOLD SOME MR. RAHUL IS THE BOSS. BUT NEVER NOW.
I CAN BELIEVE THE LEGITAMACY OF THIS IF ONLY I BACK MY REFUNDABLE DEPOSIT AND THE BALANCE AMOUNT IN THE E-WALLET.
UNTIL SUCH TIME... DEAR UNSUSPECTING INTERNET USERS... K E E P O F F THESE SCAMSTERS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!1
BEWARE OF E-COURIERZ!!
I M ALSO INITITING LEGAL ACTION AGAINST THEM.

BEWARE //// BEWARE////

31 décembre 2020
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Réponse de eCourierz

Dear Customer,

We have found that your e-waybill, invoice was wrong and was not matching Invoice details while booking order. Invoice value was also mismatching. Estimated Transit time was 7 days and it got delivered in 10 days . We did extra efforts to move this shipment and we feel bad getting this feedback.

It has become a common trend for sellers to complain about any service provider before looking into their own mistakes. The parcel was delivered and amount is processed for refund.

We here by close the case and will be closing seller account .

Noté 5 sur 5 étoiles

I have been using Ecourierz for my…

I have been using Ecourierz for my business from past few months to send my parcels (cloth masks) and I must say its the best in the market. I have been extremely happy and satisfied with their service be it pick up or delivery. I recently sent one international parcel which was on hold with Customs but their team were quick enough to address and solve the issue which helped in smooth delivery of my parcel to the US. This in turn has helped me a lot and saved my time, as I am getting more business from my customers because of the good shipping service by eCourierz.

15 décembre 2020
Avis spontané
Noté 1 sur 5 étoiles

Highly unprofessional!

One of the most unprofessional courier services I've dealt with. Despite of providing all required information and fee on a timely basis, the courier is not picked up when scheduled. often the pick up guy is not given the right input about the nature of the pick up (e.g. - domestic, international). This is mainly because ecourierz do not provide correct and complete data to FedEx. And while the customer struggles to find out what's happening, the ecourierz team does not answer calls if they discover something has gone wrong with the shipment. Although I have used their services more than 5 to 6 times, I would like to share my consignment number here just in case any higher authorities are interested to take this up (which seems highly unlikely) - ECZ978855. Support team member Puttaraj and manager Fouzan were of no help whatsoever. Invest your time in looking for better alternatives rather than wasting it over struggling with ecourierz.

6 octobre 2020
Avis spontané
Noté 5 sur 5 étoiles

Thanks to Mohammed for wonderful Service

I fortunately got the contact of Mr.Mohammed from eCourierz when I was struggling to get proper Courier to send a parcel to Australia from Hosur, India.
He properly guided us and rendered excellent service by patiently answering our queries and processing our courier.
Thanks and wish him all the very best.

5 septembre 2020
Avis spontané

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