I purchased a hide chair several years ago and one of the extendable legs failed. It was not originally sold by Edgar Brothers and was well outside the warranty period. I contacted Edgar Brothers... Voir plus
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Lisez les avis des autres
Easy to order and only took 1 week from ordering (Friday evening) to arrive. Excellent boots,really comfortable straight out of the box. Only thing that stopped it being 5 stars was lack of tracking i... Voir plus
Have been using Edgar Brothers for many years now, and their service has always been excellent. Same again this time, had to call them to correct some errors on my order, and they sorted it straight a... Voir plus
I ordered a Spyderco UK Pen Knife and received a Spyderco Squeak instead (a considerably smaller knife worth £25 less). They promptly handled the issue on the next working day, arranging collecti... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Founded in Liverpool in 1947 by brothers, JJ & Roy Edgar, for over 70 years, Edgar Brothers has been dedicated to providing the UK & Northern Ireland shooting industry with a host of market-leading brands. Our business divisions ensure a specialist approach to specific markets including shooting sports retailers, shooting grounds, police, defence and E-commerce customers. Our product range is vast as we endeavour to offer a one-stop shopping experience to our customer and include the likes of firearms, suppressor/moderators, ammunition, flashlights, optics, clothing, footwear and a catalogue of related accessories. Our Police & Military Division also offer a range of body armour solutions, section 5 weapons and other products designed for this market space. At Edgar Brothers, we are committed to continuous improvement and hold ourselves accountable to a number of certifications and accreditations.
Coordonnées de contact
Units 1-3 Heather Close, Lyme Green Business Park, SK11 0LR, Macclesfield, Royaume-Uni
- 01625 613177
- info@edgarbrothers.com
- edgarbrothers.com
4,8
Excellent
189 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Exceptional Service
I purchased a hide chair several years ago and one of the extendable legs failed. It was not originally sold by Edgar Brothers and was well outside the warranty period.
I contacted Edgar Brothers as they are the UK importers for this American brand.
They were exceptional from the very first contact, the customer service was fabulous and they sent a new chair leg FOC by next day courier. I was more than happy with the service which was above and beyond what could reasonably be expected.
What a great customer focused service! A big shout out to William Hewitt who made this happen
Thank you so much
15 avril 2026
Avis spontané
Ordering and delivery was good Still in…
Ordering and delivery was good Still in one piece
7 avril 2026
No hassle
No hassle, good price, good communication, did exactly as they said they would. I will use again.
2 avril 2026
Very fast delivery
28 mars 2026
Process is easy
Process is easy, delivery was next day, item well packed and fits perfectly.
11 mars 2026
Réponse : edgarbrothers.com
Thank you for your 5 stars. We do try to make the process as smooth and fast as possible.
Superb customer aftercare
Superb customer aftercare when a pair of boots developed a fault after 13 months. Super efficient communication throughout the process of a warranty claim to full resolution. Perfect example of customer care. Would thoroughly recommend. 5*
4 mars 2026
Avis spontané
absolutely perfect shopping experience
absolutely perfect shopping experience
good website, good ordering system, fast shipping.
great communication when I phoned to ask some questions.
28 janvier 2026
Great product supported by excellent…
Great product supported by excellent customer service.
25 janvier 2026
Réponse : edgarbrothers.com
Thank you, Simon. We aim to please.
Very helpful staff
Very helpful staff. Issues with delivery carrier. Staff went out of their way to ensure a successful delivery
3 janvier 2026
Réponse : edgarbrothers.com
Thanks Leo.
Ordering through the website is a…
Ordering through the website is a breeze, and delivery often arrives the following day. I've never encountered any issues, so I highly recommend it.
19 janvier 2026
Avis spontané
I got the product at a very high…
I got the product at a very high quality and the delivery was done on time without a delay.
4 janvier 2026
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