EFG Housewares Avis 

115
•
TrustScore 4 sur 5

4,1

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Lisez les avis des autres

Noté 1 sur 5 étoiles

Poor management sale team dont respond at email. so i request EFG owner ask your team management why dont reply customer. I am your regular customer. we purchased many products your website as a bul... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The guys at EFG always go the extra mile, whether that being securing stock, fast deliveries or getting extra information like product specs / images that we need. Pricing is transparent & f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Outstanding place to shop! I have been shopping here for a while now ( 10 years) there's two floors, it's very well stocked, very well organised business, the staff are all very friendly,excellent... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

EFG is a life saver for my business. Not many local houseware wholesalers offer online purchasing, this is a great way to order stock. It saves us a lot of time and effort. The online website allows u... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste
  2. aussi dans
  3. Grossiste en articles ménagers
  4. Grossiste en biens de grande consommation
  5. Grossiste en outils
  6. Libre-service de gros
  7. Marché de gros

À propos de EFG Housewares

Écrit par l'entreprise

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We are proud to say we are the UK’s largest independent trade only wholesale business.

EFG have been trading since 1976 from London and many thousands of customers over the years have come to regard us as a trusted part of their business.

As the UK’s number one Cash and Carry wholesaler, we understand what you require from a UK Wholesale supplier and that is the largest range, at the best prices, every day.

We are now absolutely delighted to be able to bring the EFG difference to you via a brand-new purpose-built online wholesale website that covers over 50,000 product lines from over a 1000 of the UK’s most trusted brands - available to you 24/7, 365 days a year.

By opening a trade account with EFG you will not only enjoy a huge product selection, but also a class leading experience from order to delivery and with a dedicated team based in London you can be sure we can assist you every step of the way.

Our business has grown over the last 45 years to be one the UK’s most trusted UK wholesale businesses and now not just UK based customers enjoy the difference EFG have hundreds of clients all over the globe to be able to offer a one stop shop.

Let EFG be your wholesale partner, and together we can increase your profit and range!


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(115)

22 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

I placed order one week ago online ever…

I placed order one week ago online ever since I have been waiting for my goods which I paid for still I haven’t received it not even a phone call to say when the delivery is coming. I called but the person on your side couldn’t give me a satisfactory answer. Very disappointed

5 mai 2025
Logo de EFG Housewares

Réponse de EFG Housewares

Hi Quddus,

apologies for the inconvenience you have had this this order that does not sound like our usual standard. I will get onto the web team now to make sure somebody reaches out today to update you on the status of the order.

please get in touch with me directly if you do not hear something back today at owen@efghousewares.co.uk

Noté 1 sur 5 étoiles

Not happy recently with EFG

Not reliable as used to be always missing orders and no good customer service

16 février 2025
Logo de EFG Housewares

Réponse de EFG Housewares

Thank you for taking the time to review the service, we are very sorry to hear that you have been having this experience with EFG of late.

we have always prided ourselves on our customer service so i am going to personally look into what has happened with this order.

somebody from the team will be in touch shortly to discuss the issues you have had with this order.

Noté 5 sur 5 étoiles

Prompt

Had a prompt response.

5 février 2025
Logo de EFG Housewares

Réponse de EFG Housewares

thank you for taking the time to provide us a reply

Noté 3 sur 5 étoiles

I received the pallet with damaged…

I received the pallet with damaged items.

1 février 2025
Logo de EFG Housewares

Réponse de EFG Housewares

Hi Petrica,

apologies that you had some damaged goods on the delivery that is obviously not how we want goods to be received by our customers.

We have seen the images you have provided our team on the damages and i believe the are working on this with you currently.

thank you.

Noté 4 sur 5 étoiles

Great delivery experience

Great delivery experience, order was allocated to be delivered for a Wednesday but was not home. Contacted customer service and they were kind enough to change delivery to Thursday which was a life saver for me! Thank you EFG

6 décembre 2024
Noté 1 sur 5 étoiles
Logo de EFG Housewares

Réponse de EFG Housewares

Hi Michael,

we are really sorry to hear of the issues you have had with this order. i have passed the details over to the sales department who should be in touch today to discuss what has happened with this and work on a solution for you.

please reach out if you have any questions.

thank you

Noté 5 sur 5 étoiles

Getting better all the time

Very easy to order now with system regularly getting updated if any problems they get it sorted without any issues

18 octobre 2024
Logo de EFG Housewares

Réponse de EFG Housewares

Thank you very much for the kind review. we hope to continue that service for you going forwards

Noté 2 sur 5 étoiles

Product ordered didn't come

Product ordered didn't come, wasn't notified

16 octobre 2024
Logo de EFG Housewares

Réponse de EFG Housewares

Hi Andy,

I am very sorry to hear of you're issues with this order. i am going to get in touch with the team and ask them to get in touch with you regarding this.

Apologies if any changes in the order were not communicated properly. Thank you for taking the time to provide this feedback.

Noté 3 sur 5 étoiles

was told on thursday delivery friday…

was told on thursday delivery friday then on friday at 2.14 was told probally monday not happy at all about this

16 juillet 2024
Logo de EFG Housewares

Réponse de EFG Housewares

Hi Robert,

I am really sorry to hear about this delay you have had. you should not have been told a time unless it was confirmed with the delivery team.

I am going to look into what has happened with this and i appreciate your feedback so that we can improve the service as best as possible.

Noté 5 sur 5 étoiles

My one stop shop for everything I need…

My one stop shop for everything I need for my business. The range and stock they carry is unbelievable.
Being a sole trader fighting against the multiples it's great to be able to compete with them with the prices EFG offer
More than anything the staff are brilliant, always on hand to help and extremely friendly
Would highly recommend visiting them if you haven't already

6 juin 2024
Avis spontané
Noté 1 sur 5 étoiles

Delivery has taken to long ordered…

Delivery has taken to long ordered Monday not arriving to following Monday. When told I would receive by the weekend.

17 juin 2024
Logo de EFG Housewares

Réponse de EFG Housewares

thank you for providing your feedback. we apologies for the experience you received with this order. we are going to look into what has happened with this order and raise it with the management team.

we will be in touch soon regarding this.

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