Express Glass Warehouse Avis 

I have recently been supported by Andy from Express Glass and just wanted to say how impressed I was by the customer service, patience and human approach. The work was completed in a timely manner and the price was more than reasonable. I am very grateful for the companies support and will be using them again! Would 100% recommend.

Thank you so much for a great finished product delivered ahead of schedule by a most courteous driver. Great service from start to finish. well done and thank you

We ordered antique bronze mirror, splashback, round large glass with Michael Heady at EGW.
Delivered within 2 weeks & more importantly the service & attention we received from Michael went above & beyond.
We have started recommending EGW to family & friends for their exceptional products & service.
Thank you so much EGW.

A fantastic experience from start to finish! Helen was super helpful before the order was placed, the price was extremely competitive and when we discovered a large scratch at the time of installation, which was almost 2 months after the delivery, Helen upon contact very kindly reordered the glass for replacement without any problems! Cannot recommend this company highly enough! Thank you!

Absolutely amazing. Ordered 6mm tint glass top. Very easy online ordering.
Delivered on time and perfect condition.
Plus a big thanks to the driver who delivered the glass to my 3rd floor apartment, even when the road was closed due to resurfacing.
5 star

Very helpful service from start to finish. Our glass doors came precisely predrilled and ready to fit. This made the whole installation process straightforward and the doors look amazing.

Incredible customer service! Helen was super helpful :)

Super fast brilliant service . Highly recommended.

Ordered a splashback then found we had ordered the wrong size , emailed a lady called Helen who couldn't have been more helpful, she not only sorted a replacement glass for us but she also sorted the return of the original, however the company mistakenly sent us the same one again and again Helen swiftly got the correct size to us which we're so pleased with , this company was a pleasure to deal with and just to mention Helen again who we can't praise highly enough for the way she delt with our problem she really is a credit and an asset to the company.

Ordered beginning of February. Still not arrived. It is not an express glass warehouse as my glass has still not arrived. Constant chasing by me. Informed glass popped so needed to make another. Assured would arrive so I arranged labour. Delayed again and courier will take over a week. This has cost me more money having to wait. Asked to refund and they said it wasn’t their policy. If you want an express service or good customer service avoid.!
Update arrived 28 Feb. No contact from courier just turned up. Neighbour was in and took glass. Emailed company they said was still arranging route with courier. They don’t know what they are doing !!! Not express service or a company I will recommend or use again

Excellent customer buying experience i was made to feel like a valued customer throughout the bespoke order process by professional & friendly staff, prompt telephone pick up, with all queries answered followed by a quick and easy telephone order.
When the bespoke made cooker glass splash back was delivered the quality was first class and at an excellent price.

Found Express Glass Warehouse searching online as I needed some toughened glass cut to size for a fitted shelving project. Their prices seemed significantly less than others for what I wanted so I thought I'd give them a go. I was not disappointed! the standard of the work is excellent and the process well communicated. Any queries I had were answered promptly and politely. I put my order together online through their website interface which was very simple and easy to use. Turnaround time was as specified and I was able to adjust my delivery slot at short notice to fit around work commitments - very impressed with this. The project is now finished and I am very happy with the results. Would definitely use them again. I think their prices are competitive because they appear to do everything in-house from CNC to kilning/toughening?

We ordered 2 splashbacks for our kitchen (at different times) and they arrived very well packaged and undamaged despite their fragility. Very reasonable prices. Liaised with Helen Doherty about the 2 orders, and were very pleased with the results so would have no hesitation in recommending to others.

I ordered 3 glass juliette balconies and the sky force mounting system for my house refurb'.
EGW were extremely helpful and flexible throughout the process and the end product was high quality and competitively priced. Overall an extremely pleasant experience. I would certainly use them again.

Fantastic company to deal with. Required two made to measure toughened glass kitchen worktop protectors. These were manufactured and delivered very quickly by EGW. Quality is outstanding. Particular thanks to Helen at EGW who was extremely helpful and dealt with all my queries. Her customer service is second to none. Would definitely recommend.

The glass and all necessary fittings were supplied about a week after I took my mdf template to the warehouse. The delivery guy was kind enough to help me carry it into my hall. The team at EGW did a fantastic job and made all the necessary reductions for the fittings and trim. My brother and I managed to fit it perfectly in my new wetroom and people say it looks like a hotel bathroom. Saved me more than a grand. Super service, friendly and polite. Highly recommend!

Such great customer service, I was completely clueless on what I needed to order and the staff we so helpful and totally eased my mind- delivery was spot on and on time!
Couldn’t fault them!

Thank you EGW; Hugely happy with my purchase and delivery of my juliet balcony! Delivery was prompt and efficient considering I had a toddler around!

Thank you so much - husband was super happy with the panels for our balustrade. Will definitely use again in future.

This farcical company delivered an immensely heavy Juliet balcony to me with just one man, the driver. It should have been a 3 to 4 man lift to unload the balcony.
Now the balcony has been damaged during unloading they refuse to negotiate to provide either a replacement or compensation.
I’m now awaiting my credit card company to help. Failing that I’ll be taking civil action action these unprofessionals. Even the likes of curry’s, ao & Argos send a 2 man delivery team to unload items half the weight & size of this Juliet balcony
I recommend you purchase from elsewhere or you may end up with a brand new damaged glass balcony like I have