I have nothing but praise for EKO and the after sales support team, especially Lara Blake - EKO Customer Service. I bought one of there premium bin 10months back and the auto-lid opener r... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I ordered a new lid for the mirage automatic bin as I inadvertently damaged the one I had. Lara, the customer service agent was excellent. She answered my questions regarding this very quickly and c... Voir plus
I really love the product! Unfortunately it got damaged in transit, however the customer service from Karen and Lara was fantastic and they ordered a swift collection and another delivery which was un... Voir plus
Lara and Karen went over and above my expectations when I needed a replacement lid for an EKO sensor bin which has now been discontinued. They replied extremely quickly to all my emails and was able t... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to EKO Home! EKO re-imagines your home with products designed with beauty and intelligence in their heart.
Coordonnées de contact
Royaume-Uni
- support@ekohome.co.uk
- ekohome.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I am delighted with the self raising…
I am delighted with the self raising lid on my kitchen bin.
Great bins
Great bin, quick delivery.
They are lovely bins - this is my third one now and realised I have spent £450 on them which I think is a bit pricey for a bin.
However, I love the 80l one that I got as well as the 20 x 20 recycling one.
Excellent service
The caddy I ordered arrived damaged. It was easy to email Ekohome who responded instantly, guided me through the process and swiftly replaced the damaged item. I am pleased with the caddy, which is a neat design giving easy to use kitchen worktop waste disposal.
Excellent Bin
We needed a food waste bin of a size to fit in a pull out drawer in our kitchen. The EKO bin fits exactly and the opening is exactly where we need it to be. The quality of the bin is excellent and I love the colour.
Great bin
Love the sensor bin bought for the bathroom. Just the right size, and nearly silent in operation. This one is rechargeable and we’ve had it several weeks and not had to charge it yet.
Sandra
This is the best bin I've ever had. Like the touch-free opening. It looks stylish in my new kitchen and fits with the decor perfectly. Wish I had found this sooner, well worth the price.
Needed a replacement lid
Needed a replacement lid. No issues at all. Very helpful. Will never be going back to a non sensor bin. I brilliant idea. Many thanks to their team.
Best food caddy liners
Best food caddy liners I have found. They are strong and don’t fall apart. Quick delivery too.
Eko mirage sensor 80l
Eko mirage sensor 80l
Really pleased with this bin and the fact you can get it to stay open if you need to dispose of something for longer.
Shout out to Lara from customer service who went above and beyond to assist with a teething problem
Waste bin scent capsules
The scent capsules are okay but personally I’d prefer a stronger scent. It’s quite subtle.
A good and well thought out product
A good and well thought out product. Functional and attractive. (Without being too over the top - it is still only a bin.)
Customer Service Second to None
We had a problem with the bin pedal not working. Eko customer service were second to none, problem resolved. Impeccable communication with Eko. Highly recommended.
Good quality products
Easy to order and a good quality product at a reaonable price. Such a simple design but it works well and fits in with my kitchen.
Very good customer service
I ordered a kitchen bin and needed it urgently. The order was speeded up by customer service and it was delivered even earlier than promised - very impressive, especially in August when some things slow down.
Bin lid not opening
On asking advice from EKO in regards to my bin lid not opening, on giving them a copy of my receipt and a video of the problem, the identified the issue and sent a replacement pedal along with a you tube video on how to replace the pedal! Now fully working again! Efficient customer service… thank you
Fantastic customer service.
Fantastic customer service.
very fast response to my initial query, Karen S came back with the information I required and the next steps to take and kept me informed all the time.
Very impressive.
Good quality product
I have just bought the bin and the matching bin liners, both are very good quality.
Beautiful bins and beautiful customer…
Beautiful bins and beautiful customer service. I am a proud owner of a beautiful EKO bin and after 18months the hatch on the lid got broken and the EKO team sent us a new hatch within a few days. Their communication was fast and considerate and problems solved in no time. I am impressed! The EKO bin not only looks good as new in my kitchen, but it also works efficiently as ever.
I highly recommend - good investment !
45L sensor bin
I had been trying to find a sensor lid for my EKO bin for months. I approached EKO direct and they couldn’t have been more helpful in supplying me with exactly the one I wanted. They were very helpful and quick with their response
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.








