Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

The first thing you can do is answer your emails and your phone. No one has been available and no response when emailed. The phone number was not for your company. It is a Social Security disabilities... Voir plus

Noté 5 sur 5 étoiles

Second EK tech help for installation. Eric was very careful to listen to my problem and helped me work around the link for screen share which did NOT appear on MacBook Pro screen as expected. The fi... Voir plus

Noté 1 sur 5 étoiles

Even one star is too many. I received the wrong software and attempted to reach their customer service. My email bounced back and when I called the phone number a recording came on saying the number w... Voir plus

Noté 5 sur 5 étoiles

Through his assistance and patience, Eric literally prevented me from sailing my new MacBook across the room. With zero success on my own, I tried for hours to create a new Microsoft.com account so th... Voir plus

3,0

Moyen

TrustScore 3 sur 5

369 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Adin was absolutely amazing

Adin was absolutely amazing! I am technologically challenged and he calmed my fears and walked me through all the steps. When something didn't work, he fixed it. I mean he fixed it. First try. It was unbelievable. I was so very thankful for him. He sat on the online chat with me until everything was done and working. He is a great customer support person. It just doesn't get any better than Adin.

27 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

I love the office 2019 software

I love the office 2019 software, it works great.
I reached out for installation help. They were very quick to respond. I had them take control of my computer and they figured out what had to be done to install the software. The technician was very knowledgeable. He got me up and running in no time.
I'm very pleased with EK software service. I would buy from them again. I would highly recommend them to anyone, when buying software.

John F

22 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Loading new Word 16

I am Ruth Bester and I had Eric on the line with me assisting with my download for Word 16. He was extremely patient as I am not great with this and he assisted me all the way through and loaded my new word16. I am very pleased with the service I have reveived and thank Eric for his time.

20 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Great solution

I was using an outdated version of Outlook (2007). It just failed one day. I was able to purchase the 2021 version of Outlook from Eksoftware. The installation went great. My old folders were visible upon installation. Great solution to older version of Outlook.

19 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

I was a little hesitant about buying MS…

I was a little hesitant about buying MS Word from a company I didn’t know but I’m glad I did. Instructions were clear and installation went perfectly. Would buy from this company again without hesitation.

5 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

I'm 83 years old and I just had the…

I'm 83 years old and I just had the best experience from tech Daniel at Eksoftware. Not only did he fix my Outlook to open he was very patient with me and spent 59 minutes to explain and clean up my computer. It's like I have a new computer now.

2 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

successful purchase at Eksoftware for Microsoft 2019 Home and Student

I did purchase and download Microsoft 2019 home and student from Eksoftware web site and I am very glad that I did. Once I was able to download the software it has worked as it should. It was a little confusing to do download and it did require me to have to call the 800 for teck support. The call was answered quickly and the technician helped me promptly and I was delighted to have Microsoft 2019 home and student on my desktop. Thank you, Eksoftware. John H

1 juin 2022
Avis spontané
Noté 5 sur 5 étoiles

Second EK tech help for installation

Second EK tech help for installation. Eric was very careful to listen to my problem and helped me work around the link for screen share which did NOT appear on MacBook Pro screen as expected. The first person—like myself did not understand what was meant by Installer demanding pw…not identified as Mac pw or Apple ID … mystery. Once we figured that out and could finish installation, we were good. Treat him well good for EK.

29 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Purchased Microsoft Office

Purchased Microsoft Office. Great product at a great price. Very easy to download!
Quick response to questions. After buying it for my computer I purchase it for my wife's with a 15% off coupon.

24 mai 2022
Avis spontané
Noté 1 sur 5 étoiles

Bogus Product Keys

After I paid for the product I was sent an invalid product key. When I complained they sent me another invalid key. Then a 3rd invalid key. After the 3rd invalid product key they refunded my money saying “there must be something wrong with this batch of keys”.

24 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Eric went out of his way to assist me…

Eric went out of his way to assist me getting my software successfully downloaded. He was patient and a after guiding me through several steps we used quick assist to get this downloaded

21 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Out of a jam, quickly!

I had Publisher on a computer, but somehow got locked out. Found this site was able we be to purchase and download software in a matter of minutes. You truly saved the day!! Thanks

17 mai 2022
Avis spontané

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