Elave Skincare Avis 

32
•
TrustScore 4 sur 5

4,1

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Cannot recommend Elave enough. I recently bought the body wash and intensive cream as my skin gets very dry and irritated coming into the colder months. The difference is incredible. My skin feels so... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I really love Elave products. For years I've dealt with itchy very dry skin in one place or another. I tried dozens of products before my dermatologist recommended Elave Intensive Cream. This cream i... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

My husband and I are very impressed with the quality & efficacy of Elave products. We both have very fair & sensitive skin, that really does not cope well with fragrance & irritating ingredients... Voir plus

Noté 1 sur 5 étoiles

I have had well managed eczema for 20+ years, my skin was feeling drier than usual and I was recommended the Elave Intensive cream and shower wash. The shower wash dried my skin out to level I have ne... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Service e-commerce
  2. aussi dans
  3. Boutique de santé et beauté
  4. Clinique dermatologique
  5. Fournisseur de produits de beauté
  6. Magasin de cosmétiques
  7. Service de marketing Internet

Écrit par l'entreprise

Since 1934, the Gardiner Family Apothecary has treated skin. Founded in Ireland, four generations of the Gardiner family have helped people with anything from minor irritations to sensitive and reactive skin types. After 90 years, our skincare formulas are at the forefront of dermatology. Formulated to calm, protect, and strengthen for lasting comfort.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

32 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,1

Tous les avis

(32)

13 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Super products with great customer service!

My husband and I are very impressed with the quality & efficacy of Elave products. We both have very fair & sensitive skin, that really does not cope well with fragrance & irritating ingredients.

We are dedicated users of Elave’s shampoo & conditioner, and the hand wash prevents the dermatitis that used to plague my hands.

We are particularly happy with the customer service that we have received. The genuine care, communication & customer-centred approach has really impressed us.

As very satisfied customers, we look forward to continuing to use these super products in the future, and indeed ~ to trying more from Elave’s collection!

16 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing Skincare products

Amazing Skincare products, made locally in Ireland. I use the Elave Skin Balancing Cleansing Gel and Skin Balancing Moisturiser. It has also improved my daughters teenage skin!

1 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Cannot recommend Elave enough

Cannot recommend Elave enough. I recently bought the body wash and intensive cream as my skin gets very dry and irritated coming into the colder months. The difference is incredible. My skin feels so hydrated and soft, I’m so happy I found them! Will definitely try more of their products as I am so impressed with what I’ve found so far!

13 octobre 2026
Avis spontané
Logo de Elave Skincare

Réponse de Elave Skincare

Thank you for your review and your very valued custom, we are delighted to hear that Elave has made such a difference to your skin.
If we can help you with any product or skincare advice please don't hesitate to reach out to our customer care team directly at onlineshop@gardinerfamilyapothecary.com

Many thanks
Team Elave

Noté 5 sur 5 étoiles

I really love Elave products

I really love Elave products. For years I've dealt with itchy very dry skin in one place or another. I tried dozens of products before my dermatologist recommended Elave Intensive Cream. This cream is steroid-free, non-greasy, and does a brilliant job. I use it twice a day, to keep my skin soft and moisturised. My skin now literally looks 10 years younger and is no longer constantly itching. This is why I wanted to leave a 5 star review. Can't thank Elave enough. It also works well for my daughter's eczema.

13 octobre 2026
Avis spontané
Logo de Elave Skincare

Réponse de Elave Skincare

Thank you for your review and your very valued custom, we are delighted to hear that Elave has made such a difference to your skin and life.
If we can help you with any product or skincare advice please don't hesitate to reach out to our customer care team directly at onlineshop@gardinerfamilyapothecary.com

Many thanks
Team Elave

Noté 1 sur 5 étoiles

Check Ingredients before using

I have had well managed eczema for 20+ years, my skin was feeling drier than usual and I was recommended the Elave Intensive cream and shower wash. The shower wash dried my skin out to level I have never seen, resulting in a major flare up with rashes and extreme pain. After consulting with a dermatologist they reckon that the ingredient Benzyl alcohol in the Elave products effected my skin in the negative way

1 octobre 2026
Avis spontané
Logo de Elave Skincare

Réponse de Elave Skincare

Dear Seamus,
Thank you for your very valued custom. I am very sorry to hear about your skin flaring up, I hope that you have fully recovered.

To help clarify, our elave Shower and Body washes do not contain Benzyl Alcohol.

While our range is dermatologically approved for all ages, everyone's skin is unique, and rare intolerances can happen. To keep your skin safe, we highly recommend performing a 24 to 48-hour patch test before fully introducing any new product.
If you ever experience a reaction, it helps to keep a log of the ingredients. By comparing them against products your skin loves, you can use a process of elimination to identify specific triggers. Alternatively, a dermatologist can provide professional allergy testing to help you pinpoint exactly what to avoid.

Please reach out to our customer care team directly at onlineshop@gardinerfamilyapothecary.com so we can investigate this and arrange a resolution for you​.

Kind regards
Anna

Noté 5 sur 5 étoiles

Have had sensitive skin for many years…

Have had sensitive skin for many years including dermatitis which was very itchy, red, and painful. It wasn't until a dermatologist recommended Elave to me that I felt like I really had success in calming my skin.

I started with the intensive cream but quickly started using all of the shower range. Now there is not a product in the house that is not Elave. I love that its Made In Ireland too. What a find!

If you haven't tried it, give it a go for 3 weeks without other brands

16 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

Elave was recommended by my nurse to…

Elave was recommended by my nurse to treat dry sensitive skin i bought shampoo and shower gel,while the 1st bottle of shampoo i found it extremely good ,on buying and using the 2nd bottle of shampoo it was leaving a build up on my hair after a few attempts to wash it couldnt be washed away unfortunately will not be buying a third bottle as i still have majority of the bottle left over.on the other hand the shower gel is useful for sensitive dry skin

2 septembre 2026
Avis spontané
Logo de Elave Skincare

Réponse de Elave Skincare

Dear Michelle,
Thank you for taking the time to share your feedback. We are pleased to hear that our shower gel is working well for your sensitive skin and that your first bottle of shampoo left such a great impression! However, we are very sorry to hear about your experience with the second bottle. A heavy build-up is highly unusual and not something our customers typically experience. Our Elave shampoo is an ultra-gentle, sulfate-free formula that doesn't contain strong cleansing surfactants or heavy duty clarifying agents.
Sometimes, a change in local water hardness can create insoluble mineral deposits of calcium and magnesium salts leaving a residue on your hair. Alternatively, it could be a temporary adjustment period if you have been using harsher shampoos for years. Often, what feels like shampoo residue is actually sebum buildup​, your scalp may temporarily overproduce sebum because it is used to being stripped of its natural oils.

We would very much like to look into this for you and check the batch details of your current bottle. Could you please reach out to our customer care team directly at onlineshop@gardinerfamilyapothecary.com so we can investigate this and arrange a resolution for you​.

Very best regards
​Susan

Noté 5 sur 5 étoiles

I purchased the moisturiser recently…

I purchased the moisturiser recently and when it arrived, the tube was not very full. So I left a review explain this and an amazing girl Susan contacted me and apologised and sent me out a replacement straight away. What a service, also the product is amazing. I would have no hesitation in recommending the product or the company. Great job.

19 mai 2026
Avis spontané
Logo de Elave Skincare

Réponse de Elave Skincare

Thank you so much for sharing this wonderful feedback! We are absolutely thrilled to hear that the issue was resolved quickly. We pride ourselves on great customer service, and your kind words mean the world to our team. It is also fantastic to know that you are loving the moisturiser! We truly appreciate your recommendation and your support.
Very best regards
Susan

Noté 1 sur 5 étoiles

Check a products ingredients before you buy

As a recent online purchaser of Elave skincare product Sun SPF 50+, I then checked it out on YUKA (app that assesses ingredients) and was shocked to see how badly it rated in terms of harmful ingredients ..0/100…really disappointing !

14 mai 2026
Avis spontané
Logo de Elave Skincare

Réponse de Elave Skincare

Please rest assured that the chemicals in our SPF50+ suncream are encapsulated, micro-encapsulation is a process that seals the chemicals in the sunscreen (the ones that sink deep into the dermis) with a coating, to stop them from being absorbed through your skin. This new generation of UV filters doesn’t irritate the skin and is perfect for sensitive skin.
We understand that cosmetic scanning apps like Yuka are popular tools. However, these apps often rate individual ingredients in isolation, which does not reflect how skincare science actually works. Here is how we ensure every elave product is both completely safe and highly effective:

Formulation Over Isolation: Apps judge ingredients without knowing their exact percentage in the formula. We use precise, skin-safe dilutions where the dermatological benefits far outweigh any theoretical risks.
The Principle of Dosage: Just like medicine, safety depends entirely on the dose. In large amounts, almost any substance can be harmful, but in our professionally formulated products, every ingredient is optimised for skin health.
Strict EU Compliance: All elave formulations strictly adhere to European Safety Regulation (EC) No 1223/2009. The EU has some of the strictest standards in the world, banning or restricting over 1,300 substances.
Expert Safety Assessments: Before any of our products reach the market, they undergo rigorous, mandatory scientific safety testing by independent experts to ensure they are safe for daily use.

Your skin's health and safety are our highest priorities. If you have questions about a specific ingredient in your favorite elave product, please let us know—we would be happy to share the science behind why it is there.

Very best regards
Susan

Noté 5 sur 5 étoiles

Elave Body Wash i

Elave Body Wash is the only product my husband can use for bathing/showering. We have both used it for years now and we both rate this company highly. Always responsive to questions/communications and always helpful. A recent problem has been tracked through and resolved with patience. Highly recommended.

24 mars 2026
Avis spontané
Logo de Elave Skincare

Réponse de Elave Skincare

Thank you so much Eileen, it's always
a pleasure taking care of you.
Very best regards
Susan

Noté 5 sur 5 étoiles

The best skincare brand

Fabulous really really high quality range of products. Always reliable & the people behind the brand are clearly proud about their work & know exactly what they are doing. I recommend!!

19 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Intensive Cream. Just Get it. Don't hesitate.

I’m a man in my eh, very, very late 40’s (!) and as you get older you need to use skincare, even as a bloke. The Elave intensive cream is a real moisture surge and it's superb. No other word and it’s now throughout the house for my 2 daughters and even my son. We all swear by it. Highly recommend it. Highly.

13 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Amazing products

Amazing products. Discovered this brand when I purchased some baby items at an event a few years ago and now the whole family are using them. I especially love the hydrating creamy cleanser and moisture surge as I have very dry skin. I use the shampoo and intensive cream every day now.

23 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Love Elave skin products

Love Elave skin products. The skin balancing cream is really good if you have acne. The hand cream is always in my bag. And the daily defence lip treatment is a must in the colder weather just as much as the warm weather.

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Zinc Cream

I’ve been using the Zinc Cream, and it’s amazing! It really cleared my skin up and helped with breakouts. Highly recommend!

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

I have used several elave products for…

I have used several elave products for years. I have really sensitive skin and love these products because they’re so gentle and leave my skin feeling soft and cared for. My favourite is the daily defence ❤️

21 novembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Itchy scalp.

I ordered the shampoo as my boyfriend suffers from a dry, itchy scalp. It is a great product and my boyfriend said his scalp feels less dry and itchy since using the product. I will definitely recommend this product to family and friends.
Jennet Bray.

12 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Wonderful Eye rescue serum no 421

I am using the Eye rescue serum and it is great. As though you have used an under eye mask! I love that Elave are beauty without cruelty and that their products aren't full of unnecessary chemicals.

15 juillet 2025
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus