The whole process was explained perfectly and made simple by Tracy Jenkins. The quote period takes about six weeks but after you have decided who to go with it’s quick with the first payment being mad... Voir plus
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Nicky was very knowledgable, clear and understanding guiding us through the whole process. She provided advise liaising with the care home aswell as modelled our scenario and adapted as she receiv... Voir plus
I've had fantastic service and advice from Nicky, Tracy and Roger at Eldercare. Providing long term care for Mum has been a daunting situation for me and the thought of Mum's money running out... Voir plus
I cannot recommend Eldercare Solutions highly enough. Navigating the financial side of long-term care for my mum felt completely overwhelming, and I honestly didn’t know where to start. From... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.
Coordonnées de contact
Mill House Farm, Mill Lane, CM23 1AD, Berden, Royaume-Uni
- 0800 082 1155
- advice@eldercaregroup.co.uk
- eldercaregroup.co.uk
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Excellent service
Understanding the whole subject of life care financing was new to us and Eldercare were superb at clearly explaining what this was all about and the numerous options open to us.
The team were thorough, patient and highly responsive thus making the task of arranging a policy on behalf of our father very straightforward.
The report provided by Tracy was comprehensive and allowed us to make a sound financial decision.
We would highly recommend them.

Réponse de Eldercare Solutions Ltd
Eldercare helped,
The team at Eldercare were professional and very responsive to all my questions when seeking the right option for my Mother's care home fees. I believe they have helped to find a long-term solution/product which secures her finances.

Réponse de Eldercare Solutions Ltd
Excellent, professional and trustworthy
Eldercare where introduced to me as I was working through the options for my Mother's care home fees and I have to say that they have been superb. They encouraged me and found the right solution. Tracy has been very patient with all my questions and has been responsive and super professional at all times with advice, guidance and reassurance. I'm not hesitating to recommend Eldercare to anyone who needs financing help in later life.

Réponse de Eldercare Solutions Ltd
found eldercare solutions to be…
found eldercare solutions to be friendly helpful and professional.
totally satisfied with the great work done on behalf of my father to secure his care home fee's for the future.

Réponse de Eldercare Solutions Ltd
I found Eldercare to be excellent
I found Eldercare to be excellent, from my initial enquiry through to taking out a long term care annuity for my Mum. All members of the team always knew the current situation and were extremely helpful, friendly and professional. At no time was I pressured into making my decision one way or the other. Indeed, they ensured that I fully understood all the options before making my choice. I have no hesitation in recommending Eldercare to anyone considering a long term care annuity.

Réponse de Eldercare Solutions Ltd
Completely professional
Eldercare provided a quick, efficient and friendly service from start to finish. All our questions were answered promptly and clearly and we never felt pressurised into agreeing to buy the care annuity. Thank you Annette and Tracy.

Réponse de Eldercare Solutions Ltd
Extremely professional service from…
Extremely professional service from Mike Hastings at Eldercare. Detailed, knowledgeable and efficient approach for our Mum looking at at annuity for a nursing home. Thank you for all your assistance. We wish you well.

Réponse de Eldercare Solutions Ltd
Highly recommended
I would have no hesitation in recommending Eldercare Solutions to help advise on the funding of long term care for an elderly relative. All of the contacts (both by telephone and email) have been professional throughout. It is a bespoke service and I felt confident with the advice given and was navigated through the process in a kindly manner.

Réponse de Eldercare Solutions Ltd
Excellent Service
Everyone I spoke to at the company was very professional and made sure that they understood our requirements before starting the process of getting quotes. The information provided was presented very well and easy to understood.
Highly recommended.

Réponse de Eldercare Solutions Ltd
Happy to Recommend
I experienced quick, clear replies to questions. Once we had decided to proceed, the plan was put into force immediately. Polite and informative communications as all times. I would happily recommend.

Réponse de Eldercare Solutions Ltd
Kind and reassuring service …
It can be a distressing and emotional time at making the decision to place a loved one into a care home and once they are settled you then have the worry of financing their care. I was really grateful for all the help and advice I received from Eldercare in sorting my Mum’s finances and purchasing a Long Term Care Annuity which will mean that all her care fees will be paid in the future. We also had the added situation of a Covid-19 pandemic with all the restrictions that brought but even with this problem Eldercare’s professionalism shone through. I would without any hesitation recommend the team at Eldercare who reassured and guided me through this period with emails and phone calls.

Réponse de Eldercare Solutions Ltd
Excellent, timely and supportive service
From being initially contacted by Mike Ralph, to email correspondence with Roger Beeley, Tracy Jenkins and Nicky Cave, I have found the service that Eldercare provides to be excellent.
I received prompt and helpful responses to any queries I had before deciding to purchase a plan for my Dad and all information received was easy to read and understand. I have since told several people about Eldercare and the services it provides and would highly recommend the company.

Réponse de Eldercare Solutions Ltd
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