Eldercare Solutions Ltd Avis 

192
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The whole process was explained perfectly and made simple by Tracy Jenkins. The quote period takes about six weeks but after you have decided who to go with it’s quick with the first payment being mad... Voir plus

Noté 5 sur 5 étoiles

Nicky was very knowledgable, clear and understanding guiding us through the whole process. She provided advise liaising with the care home aswell as modelled our scenario and adapted as she receiv... Voir plus

Noté 5 sur 5 étoiles

I've had fantastic service and advice from Nicky, Tracy and Roger at Eldercare. Providing long term care for Mum has been a daunting situation for me and the thought of Mum's money running out... Voir plus

Noté 5 sur 5 étoiles

I cannot recommend Eldercare Solutions highly enough. Navigating the financial side of long-term care for my mum felt completely overwhelming, and I honestly didn’t know where to start. From... Voir plus

À propos de l'entreprise

  1. Argent & assurance

Écrit par l'entreprise

Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

192 avis

5 étoiles
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2 étoiles
1 étoile

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4,9

Tous les avis

(192)

31 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Funding for care

Many thanks to the Eldercare Team for providing excellent advice and support throughout. We had no previous knowledge of funding for care or annuities. We received great guidance from Michael and Tracy and having the annuity in place provides great peace of mind. A highly recommended service.

3 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Helpful experts

Eldercare were extremely helpful and responsive when we put a care fees annuity in place for my father. Nicky and Tracey were very knowledgable. Would highly recommend.

25 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Charlotte MK

Thank you for being so patient and answering all our questions so promptly and thoroughly. I knew nothing about care annuities . ElderCare guided us through the process and gave us all the options clearly so that we could decide on the best option for my relative in care.

31 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend, excellent service and great communication

All the staff at Eldercare were great, offering an excellent service, particularly Tracy and Nicky. Not having any knowledge of this area of finance, they listened carefully to our needs and explained the different options very clearly. They kept us informed all along the process making the decision for us very easy. I would happily recommend them.

20 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Couldn't fault the process

Nicky and Tracy who dealt with the enquiry, application and finalisation of the process were technically knowledgeable and friendly. As a retired Chartered Accountant I have some knowledge of care fees annuities and couldn't fault the work put into the calculations provided and final recommendations.

21 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Kind, supportive and excellent.

Having to face the care fees dilemma for an elderly relative and then take out an annuity is a massive decision, but Eldercare have made the whole process so much easier than I imagined it would be. From start to finish Nicky and Tracy have listened, advised and listened again. They have oodles of patience and they really understand the issues and concerns. I would not hesitate to recommend their service. Thank you

8 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Professional Advisors with Integrity

Determining whether an annuity was suitable for us, and the optimum terms of such an annuity, was not straightforward. However, having Eldercare to hand at all times to work through the detail was very valuable, and Nicky, Tracy and Roger were all very professional and attentive. They are driven simply to get the best outcome for their client.

7 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

High;y recommended

We had the greatest of respect for Eldercare when I worked for an annuity company so they were the first people I turned to when I needed a care annuity for my mum. Nicky and Tracy were technically excellent, empathetic and guided me through the options. Would highly recommend.

29 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

I am very grateful to Nicky and Tracy at Eldercare for all their help, advice and considerable patience with a very protracted process to set up an annuity for my mother's care. They were so supportive and kind every step of the way, and their guidance was invaluable. I am very happy with the outcome and how the arrangement is working.

31 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Peace of Mind

Eldercare has taken the worry of financing my mother's care, away.
The staff and management at Eldercare made setting up an annuity extremely easy. Everything was fully explained, all questions addressed in detail. Nothing was too much trouble.
Eldercare is a truly professional, friendly and understanding, organisation that has provided peace of mind over my mother's future care.

13 février 2025
Avis spontané
Noté 5 sur 5 étoiles

The family did not know about care Home…

The family did not know about care Home Annuity fees until Eldercare was introduced to us. All options were discussed with us and some quotes given. We always had a quick response with any queries via email or phone calls. We now have the reassures that mum’s care has been taken care of

19 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent help during tough times

Excellent help during tough times. Michael and Tracey have great understanding of what the process involves and are empathetic, knowledgeable and helpful and supportive. We even managed to have the odd laugh during what is a very stressful time.
Thank you

24 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Eldercare is expert at explaining the…

Eldercare is expert at explaining the pros and cons of care fee annuities. Their advice and support made the process of choosing an annuity from my dad simple. Every member of the team was knowledgeable and efficient. I would recommend this company to anyone that is worried about long term care fees for their loved ones.

22 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent advice and service

Excellent advice and service from the Eldercare team, from initial engagement with Roger Beeley, Advice and options via Nicky Cave, and Administration from Tracy Jenkins. Delighted with arrangement and first payment now received by Carers. Piece of mind that the bulk of care costs are covered for the rest of our mother's life.

22 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Eldercare are ⭐️

I would like to thank Eldercare for giving us some very helpful information. Penny explained everything in detail to the point where we wasn’t even sure if we could use the insurance. But she helped anyway For which we are very grateful.

11 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Excellent communication

Excellent communication. Always very patient and clear, they made the whole process easy and understandable. They really reduced any stress around the issue because they were so considerate. Very good at responding to enquiries. Thoroughly recommended.

29 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Helpful, compassionate and prefessional company

Eldercare were incredibly helpful throughout the long process of deciding to buy an annuity, through to the final purchase. There were many delays and frustrations along the way - none caused by Eldercare! - but Michael and Tracy kept in touch with use, being supportive, but never being pushy. The reports and advice they provided were informative, but really clear and easy to understand. They were always responsive, and able to answer our many questions. I thoroughly recommend this company, and wish I could do all my financial dealings through them!

4 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Very happy with annuity. Professional service throughout

Eldercare's service has been outstanding throughout. We've had quick, helpful responses and information from day 1.
We don't know how long care fees will need to be paid, but we now have financial security for however long it lasts.
We are so grateful to Eldercare and highly recommend their service.

21 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Professional, knowledgable, compassionate, efficient

We worked with Michael at Eldercare for well over a year. Through much uncertainty and many complications with the sale of our mum's flat, he remained helpful and supportive. We never felt pressured, and were always given a clear sense of the options. Highly recommended.

1 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Very professional and courteous

Michael was professional, friendly and efficient. Communication was excellent, prompt and the report was easy to understand and very clear. There was no pressure to purchase a product. We would happily recommend Eldercare to others.

28 août 2024
Avis spontané

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