The whole process was explained perfectly and made simple by Tracy Jenkins. The quote period takes about six weeks but after you have decided who to go with it’s quick with the first payment being mad... Voir plus
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Nicky was very knowledgable, clear and understanding guiding us through the whole process. She provided advise liaising with the care home aswell as modelled our scenario and adapted as she receiv... Voir plus
I've had fantastic service and advice from Nicky, Tracy and Roger at Eldercare. Providing long term care for Mum has been a daunting situation for me and the thought of Mum's money running out... Voir plus
I cannot recommend Eldercare Solutions highly enough. Navigating the financial side of long-term care for my mum felt completely overwhelming, and I honestly didn’t know where to start. From... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Established in 2007, Eldercare Group provides specialist, jargon-free advice about long-term care home funding and, where required, a project management service for families selling a property when a relative moves into a care home. We offer two core services: qualified financial advice to those looking for solutions to meeting on-going care costs, provided through the team at Eldercare Solutions, whilst Eldercare Property Partners can assist with all aspects of selling a property to move into care. Families have been benefiting from our advice and experience for over 15 years. We have won many awards over the years and all our advisers are members of the Society of Later Life Advisers (SOLLA). We are the Preferred Partner for care funding advice for many Care Providers and our advice can be accessed throughout the UK. You can be certain that we will be polite, efficient and professional in all our dealings with you.
Coordonnées de contact
Mill House Farm, Mill Lane, CM23 1AD, Berden, Royaume-Uni
- 0800 082 1155
- advice@eldercaregroup.co.uk
- eldercaregroup.co.uk
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I can highly recommend Eldercare
We needed a policy to pay for our dad's care home fees. From start to finish Eldercare made the process straightforward. Nicky Cave in particular was brilliant at providing information and assistance which helped us pick a policy that we considered best for our circumstances. Thus the 5 star rating.
Excellent service
I initially came across Eldercare from a web search and then recommendation by a financial advisor. Roger, Tracy and Nicky were highly informative and supportive in helping find the right care annuity for my father. They made the process easy and understandable and were great at setting expectations.
No hesitation in recommending…
No hesitation in recommending Eldercare. I dealt with many members of the team and all without exception were patient, helpful and knowledgeable. At no time did I feel hassled. Thank you!
Would Not Hesitate To Recommend
Many thanks to Mike, Tracy and Roger for arranging the care annuity for my father. They answered my many questions with patience and professionalism. Nothing was too much trouble.
I would not hesitate to recommend Eldercare.
My first experience with Eldercare was…Excellent!
My first experience with Eldercare was with Penny who was recommended to me by a friend. Penny is so kind, easy to talk to and gave good professional advice. I was quite daunted by the responsibility of finding financial security for the future for my Mother who had already been in a care home for a year before I was introduced to the idea of an annuity. I have been treated with respect, kindness an my many questions and concerns were answered patiently. Tracy also dealt with everything professionally and guided me through the last part of the process. I feel I can always call on the team if I have any concerns in the future. Thanks so much to all of you for giving me the confidence to go ahead with the annuity and for the peace of mind this has brought me and our family.
Professional and Honest and would definitely recommend
We have been dealing with Nicky Cave over the last year for help and advice on the way forward for our elderly mother, who has a live-in carer with funds which were running out. Nicky and her Team have been professional throughout. They are friendly and whatever they promised to do, they did, always keeping us informed. After a lot of deliberation on our part, which was out of our hands, they have helped us to get a financial care package in place for our Mother. We would not hesitate to recommend them. Thank you Nicky and the Team.
Excellent advice
I found the service and advice given by Eldercare to be second to none. They were able to organise an excellent package of financial care for my mother who has recently moved into a care home. I now have peace of mind for her long term care. I was particularly impressed withe the advice and guidance given my Nicky Cave.
Very impressed with the professional…
Very impressed with the professional attitude at Eldercare and the promptness in dealing with the process of purchasing care funding via an annuity, for the first time. Nicky Cave was informative and Tracy Jenkins was very helpful with regard to the administration. I would definitely recommend Eldercare to anyone looking to purchase a Care Annuity.
Would highly recommend
We were provided all the information to enable us to make an informed decision regarding the purchase of an annuity, There was no pressure and in fact we decided it wasn’t suitable for our situation currently. I would definitely recommend this company and would also recommend people look into this option when self funding care home fees. (I never knew about this option until a friend purchased one for a family member)
Great experience
Having been told about care annuities, I was recommended to speak to Eldercare and I'm so glad I did!
They made the whole process easy to understand. I was given options and explanations about the outcomes of each one. This really helped with my decision-making.
Communication was very good. Roger, Nicky and Tracy kept me up-to-date with progress and were quick to answer any questions I had.
No hesitation in recommending anyone to talk to Eldercare for help with funding a loved-ones long-term care. It certainly has taken a weight off my mind!
It is possible …
Nicky and team were professional throughout to deliver a sustainable solution to care for my Dad. Would unhesitatingly recommend.
Great advice
Through Nicky, Tracy & the whole team at Eldercare our family have been able to choose a financial solution to my father's long term residential care that has proved to be affordable and has ensured that Dad's care will be financially sustainable for the rest of his life.
When you are faced with very difficult financial decisions at a time of great emotion you need clear trustworthy advice which is exactly what Eldercare have given us.
Nicky & Tracy took time to listen to our particular situation, explained the care funding system and talk me through all the options, Eldercare then prepared a report which was clear and concise that set out the different funding routes and helped us come to an informed decision which has given us complete peace of mind.
I would defiantly recommend Eldercare to anyone seeking advice in this area.
Professional Service
All the information was explained very clearly in writing and Tracy was very efficient and always available to answer questions.
Eldercare Solutions Brilliant service
Eldercare Solutions have been brilliant. I first approached them 12 months ago and they gave me sound advice to hold off for a year. Then when I really needed their help they gave me clear advice looking at all the options available to us and managed the whole process for us efficiently and effectively so it went smoothly. I would highly recommend them.
We needed a solution to taking the risk…
We needed a solution to taking the risk out of having to pay for a care home for a protracted period of time and through Eldercare we achieved this goal. Nicky and Tracy provided constructive advice and then enabled the whole process to be put in place with great efficiency.
Many thanks to Eldercare , I would thoroughly recommend their services.
Michael Hastings has been extremely…
Michael Hastings has been extremely helpful in all areas of the annuity quotes for my mum. Although not going ahead with it I would highly recommend him as he was nothing but professional, helpful, explained in full detail and always had time for me. Great asset to eldercare.
Sound, practical advice
When I first contacted this company I was asigned to an advisor who dealt with all my queries from start to finish. I found the advice given by him was clear, concise and based on our particular situation. Any queries I had were dealt with promptly and I never felt under pressure.
I would highly recommend this company if anyone is considering a Care Home Annuity.
Eldercare are there to guide you through an important decision
The people at Eldercare are expert, helpful and very responsive. They provided good advice, explained things clearly and they found the right product for our situation.
They handled all the administration and made things very simple for us.
Trusted advisors first
I first reached out to the team with no knowledge and a problem to solve. They were responsive, considerate and knowledgeable. Advising on the world of caring for elderly relatives and sharing their knowledge and taking the lead in sorting things out.
A professional service delivered in a friendly way.
A very positive experience from start to finish, thanks to the professional, helpful and friendly Nicky, Tracy and Roger. I received good initial guidance, sound advice and a comprehensive report on options for my parents' care fees, without up-front payment or commitment to purchase. The process and timescales were well explained, and I was kept informed of progress through the quotation stage. My queries were resolved swiftly, and I purchased two deferred policies. My parents, my sisters and I are delighted that Eldercare have guided us to an outcome that gives us peace-of-mind for the future of my parents' care whilst protecting much of their estate from uncertainty. I am more than happy to recommend Eldercare without hesitation.
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