Jestem bardzo zadowolony z transakcji. Profesjonalne podejscie do klienta, na kazdym etapie zamówienia bylem informowany o przebiegu realizacji. Towar zgodny z opisem, bardzo dobrze zapakowany. Pr... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Electric Power is one of the best cycle stores in Dublin. I honestly don’t know where to start when reviewing them—from buying my e-bike, to assembling it, to purchasing accessories even a ye... Voir plus
Be careful with this crowd, they list items on the website they haven't got or can't get. They seemingly can't run a website subsequently you have to contact them to double check they have the item.... Voir plus
L'entreprise a répondu
Wir hatten nach ca. 2 Monaten ein Problem mit einer Bremse. Mit unss wurde innerhalb 1 Stunde Kontakt aufgenommen. Innerhalb 2 Stunden eine Lösung angeboten und innerhalb 2 Wochen war das Ersatzteilpa... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
At Electric Power we work hard to deliver to You the best quality electric vehicles. We are Irish company offering eco-friendly, unfailing and groundbreaking alternative transport idea for all your needs from range of electric bicycles, electric scooters and electric tricycles scooters. We offer delivery to all EU countries and selected stock into UK. Electric vehicles trends cannot be stopped anymore, so take Your own journey to the world of extravagant and subtle power – Electric Power!
Coordonnées de contact
Ireland , Dublin 11, Dublin , Irlande
- +353 892335098
- info@electricpower.ie
- electricpower.ie
4,2
Bien
142 avis
A répondu à 81 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Everything's fine
Everything's fine, the delivery was on time. The bike is in good condition. The only thing is, the box smelled like mice, and there's rust on the pipe where there's no paint. It's weird, but not fatal. And it looks like one bolt is missing from the leg.
25 mars 2026
Superb Service from Kamilos
Superb Service from Kamilos. Delighted with the bike. Great Job ✌️✌️✌️
26 mars 2026
Avis spontané
We bought a dirt bike for our son and…
We bought a dirt bike for our son and after a long search, we finally found the perfect one, it even exceeded our expectations! The quality is excellent, assembly was quick and easy, and the battery life is great. We also received it the very next day, which was a lovely surprise.
Our child is absolutely thrilled with it! Thank you so much for such a fantastic product and outstanding service.
22 mars 2026
Avis spontané
Fast delivery time without any…
Fast delivery time without any problems. I would recommend buying from them
5 mars 2026
‘The Best Services’
Electric Power is one of the best cycle stores in Dublin.
I honestly don’t know where to start when reviewing them—from buying my e-bike, to assembling it, to purchasing accessories even a year later after my warranty had expired.
The owner went out of his way to get my e-bike fixed as quickly as possible. I contacted him about my issue just three days ago, and the next message I received was that the required part had been shipped from Germany. Within three days, the part arrived and my bike was ready.
This is what true customer service looks like.
Without a second thought, he is the person to go to if you want to buy an e-bike and receive excellent service both during the purchase and long after the sale.
9 mars 2026
Avis spontané
Not good customer service
Electricpower.ie sent an email with a quote for bike to work scheme and stated the following. "Please note we offer the best price in the market for this model for bike to work scheme and if you find elsewhere cheaper we will beat that price"
When I told them I had a cheaper price (Which I have, much cheaper) they just stated "If you get it cheaper that fine"
4 mars 2026
Avis spontané
Réponse : Electric Power
Aww thank you for your 1 star review. It's wonderful reason to negative review.
If you found better price for someone with no VAT registered business in Ireland as only them can offer that price you can always go with them.
Noone can offer this bike for the price you sent me legitimately way.
That's why if you're shopping around and found better price my advice is to go with them.
Good luck and thanks for review.
It will give a lot to other users
Jestem bardzo zadowolony z transakcji.
Jestem bardzo zadowolony z transakcji.
Profesjonalne podejscie do klienta, na kazdym etapie zamówienia bylem informowany o przebiegu realizacji.
Towar zgodny z opisem, bardzo dobrze zapakowany. Przesylka dotarla w kilka dni.
Z czystym sumieniem moge polecic zakupy w tej firmie.
26 février 2026
Avis spontané
Réponse : Electric Power
Dziękuje. Też mi niezwykle miło mieć takich klientów
Quite easy to deal with
I ordered an electric bike despite reservations as I did not know anything about this company but I had no problems at all. The company delivering the bike was three days late but it arrived intact and was relatively easy to put together( by my husband). Overall I was pleased with the transaction.
6 février 2026
Ordered an ebike from France
Ordered an ebike from France. Model received was not the exact version of the bike but this was a mistake from the distributor/factory. The store offered recollecting the bike but I decided to keep it as the version I wanted is not available anymore anyway. Got a accessory as compensation. Overall very happy with this purchase. Good communication from customer care, they are very responsive.
26 janvier 2026
Avis spontané
Excellent E-Bike Seller
In my firm opinion Electric Power is one the best e-bike store in Dublin.
All e-bikes are at the best discounted price and not only sale services, but after sales service is also very good.
They got my part delivered that i needed from Germany within 5 days.
Kudos to their team and work ethic!!
They replied me within minutes for all of my queries.
30 janvier 2026
Avis spontané
Highly recommend Electric Power…
Highly recommend Electric Power extremely helpful I got my bike delivered very happy with the service and communication, fantastic selection of e bikes for your needs and great prices.
21 janvier 2026
Avis spontané
Went above and beyond
The staff were fantastic to deal with and went out of their way on a Sunday to facilitate a collection. Goods received in perfect condition and time spent going through everything with me. Much appreciated.
18 janvier 2026
Avis spontané
Réponse : Electric Power
Appreciate your nice review and you can count on the discount for next order in the future.
Thank you
Réponse : Electric Power
This is 23th negative review from same person harming my business from new Trustpilot accounts.
Disgraceful.
Wverything is good just the delivery is…
Wverything is good just the delivery is taking long so its four stars
6 janvier 2026
Réponse : Electric Power
Sorry for that delay Rimkus.
Courier company let down after Christmas delays.
Apologies
Stay well clear - Lied and laughed at me
Lied and laughed at me. Never so angry dealing with this so called business.
8 janvier 2026
Avis spontané
Réponse : Electric Power
This person never purchased anything from us.
This is just terrible liar and anyone who saw previous reviews it's been 22h negative reviews since 13.11.25 from same person.
Everyone is aware this not possible to get so many negative reviews by selling brand new bikes and scooters with insured methods of payments with 5 to 7 days delivery time.
You need to be more creative with your PROVOCATIONS.
You are exactly same person from Dundalk since 13.11.25 harming my business using provocations, newly created and existing Trustpilot accounts, relative's accounts, fake ones and anywhere he can.
You are very anxious I keep receiving 5 star reviews from other customers as you are just trying to make a damage to my business and low down Trustpilot score.
He is extremely involved in creating negative reviews aty Trustpilot account.
This person is continuously harming my business, my family and me since 13.11.25.
His employer made a payment for his bike through the bike to work scheme and I deliver this bike to him myself to Dundalk during the storm as he was very demanding it need to be ASAP. He also was pushing me to deliver the bike straight away as he's employer made a payment on Thursday and I work till 6pm so I should check if I got money by transfer or not. Transfer takes few days sometimes. I found out the payment is completed next day which is totally ok and contacted him to deliver the bike myself 80km away from Dublin to Dundalk.
He is looking for 200€ refund from me which is totally nonsense as he planned this all after the bike delivery. His employer made a payment for his bike for bike to work scheme and he is looking for refund into his personal account which he supplied to me. His employer was notified about it.
Since 13.11.25 till today I received 22th negative suspicious reviews from various accounts, his relatives and friends and his new accounts he created to harm my business.
He also used my Facebook profile and mentioned my private wedding details and found out where my wife works. He said he will not recommend my wife's workplace to any of customers. My wife's work place was notified about potential harm.
This perfidious individual sent to my wife's workplace which is Pharmacy and pharmacy association complaint in relation to my reply at Trustpilot.
Totally trying to make as much harm as possible to my and my wife's workplace
This person must have some issues there's no question about it. I found it out once I saw his face first time upon bike's delivery.
There's plenty of help around but he must be left on his own.
He is IT guy so he apparently knows what he's doing to be incognito and still harm my business with lowering the Trustpilot score.
Trustpilot agent are passively monitoring the situation and I'm in touch with them.
I contacted his employer who purchased the bike for him (not himself purchased it) and I was assured by principal he will have a meeting and things will be explained to him. Since that I even got more negative reviews through his harmful behavior.
Please note my last negative review was in August and April 2025 and now it's 22th negative reviews since 13.11.25.
Please also be aware that this person is interacting with me by various ways by email, Whatsapp or messages then is making provocation to have a clear basic to continusly harm and send new negative Trustpilot review.
We offer the brand new products in the box and mostly nothing can go wrong here. We are not forcing any customers to purchasing from us. We are responsive to any messages for any potential inquiries to everyone.
Please be aware where are all those negative reviews coming from.
Please also note confrontation with organics reviews is extremely hard as Trustpilot is not really defending business like us concerning the reviews as genuine.
We offer top service for brand new products and after interaction with you we definitely not laughing at any of customers ;)
They are easy to talk with when buying…
They are easy to talk with when buying priducts. Very helpful. They reply promptly with all your inquiries.
6 janvier 2026
Réponse : Electric Power
Appreciate your review
Randride YX20M
I had a good experience buying the Randride YX20M plus bike from Electric Power.
The first bike I tried to buy was not available but the agent was helpful in trying to find an alternative bike for me.
The website could be improved if it had the option to be able to filter bikes according to specifications.
The bike arrived pretty quickly and came with accessories like a helmet, saddle bag and bike pump, as well as front and back lights. It also came with tools for installation.
The bike works really well and I am extremely happy with it :)
Thank you for your help :)
22 décembre 2025
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