A great price on the TV I purchased with excellent communication from the company and fast shipping and a perfect product upon arrival so I am very pleased with my experience! Purchase with confidence... Voir plus
Établissement
Changer d'établissement418 Harding Industrial Drive, 37211 Nashville, Tennessee, US
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Purchased 2 Gel Blaster SURGE toys. Both boxes received had seals already opened. 1 box had pistol that did not work. Also usb-c cable, bag of electric green gellets, and bonus "Play Now!" hydrated g... Voir plus
L'entreprise a répondu
Super inventory at magnificent prices. Customer service is always pleasant. Placing an order and checkout is easy and painless. Shipment of items is as advertised..”fast”. I live outside of the delive... Voir plus
L'entreprise a répondu
O#679830-01 Rachelle, my online customer service rep was AMAZING!!! She is the reasonnfor the 5 stars and the reason you will have a returning customer. She was so nice and communication was great.... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Magasin d'électronique
- Magasin d'électroménager
- Ordinateur et accessoires
- Magasin d'informatique
- Magasin de télévisions
- Magasin de lave-linges et sèche-linges
À propos de Electronic Express - Website
Écrit par l'entreprise
We make it happen
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
Enjoy a Knowledge-Backed Shopping Experience
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop Weekly Deals
Products
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
- Kitchen Appliances
- Laundry Packages
- TVs
- Computers
- Video Games
- Toys
- Musical Instruments
- Smart Home Devices
- Small Appliances
- Furniture
- Mattresses
- Outdoor Living
- Fitness Trackers
- Smart Watches
Financing
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
Financing Plans
Services
We offer several support and repair services to help you get the most out of your electronics.
- Local Appliance Delivery & Installation
- After Sale Services
- TV & Home Theater Installation
- Smart Home Installation & Network Setup
Enterprise-Level Sales
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
Corporate Sales
Builder Sales
Coordonnées de contact
418 Harding Industrial Drive, 37211, Nashville, Tennessee, Etats-Unis
- 1-888-257-7500
4,0
Bien
201 avis
A répondu à 86 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great communication all the way to…
Great communication all the way to installation. Installation was outstanding. Took their time and did it right! Very impressed.
27 août 2025
Réponse de Electronic Express - Website
Thank you for the feedback.
Réponse de Electronic Express - Website
Thank you for the feedback.
RECEIVED OPEN AND MISSING ITEMS.
Purchased 2 Gel Blaster SURGE toys. Both boxes received had seals already opened. 1 box had pistol that did not work. Also usb-c cable, bag of electric green gellets, and bonus "Play Now!" hydrated gellets all MISSING. First and Last time purchasing from Electronic Express, Very disappointing. Returned and waiting on refund.
10 septembre 2025
Réponse de Electronic Express - Website
Thank you for the feedback. We have thousands of Gel Blasters and we're disappointed that our shipping team chose unsealed boxed.
Great online service.
Great service no problem there great to work with . Have bought several things with them great prices and great deliver time.
7 septembre 2025
Réponse de Electronic Express - Website
Thank you for the feedback. We look forward to fulfilling your next order.
Chris was a great customer service…
Chris was a great customer service provider!! Had a great whole experience. Thank you electronic express!
12 août 2025
Réponse de Electronic Express - Website
Thank you for the review on Chris' performance!
Réponse de Electronic Express - Website
Thank you for the feedback on your BOPIS order.
Online order
Ordering was easy the item was available and was received in three days time.
24 août 2025
Réponse de Electronic Express - Website
Thank you for the feedback. We look forward to fulfilling your next order!
Awful customer service with condescending staff
Unfortunately, my LG OLED TV was delivered cracked, which I only discovered after paying out-of-pocket for installation. While a refund was eventually offered, the customer service experience was among the worst I’ve ever encountered.
All I wanted was to simply re-order the same TV at the same price, but instead I was essentially told “too bad.” I was invited to make this call to after being told on email "we truly do want to help". When I asked to speak with a manager, I was informed they were on lunch, and the associate I spoke to in the meantime was condescending, dismissive, and unprofessional. Rather than helping resolve the issue, they lectured me that TVs “break in transit all the time.”
That may be true, but from a customer’s perspective: I waited weeks for delivery, paid for installation, and then was told I had to wait 96 hours for a courier call, ship the broken unit back, and only then receive a refund—leaving me thousands of dollars out of pocket in the meantime.
After this experience, I would never attempt to give this company my business again. I’ll be re-ordering elsewhere—even if it means paying more—because at least I’ll be treated with respect.
28 août 2025
Avis spontané
Réponse de Electronic Express - Website
We are very sorry for the frustration and inconvenience you experienced with your LG OLED TV delivery. We understand how disappointing it must have been to receive a damaged product, wait for a courier, and navigate the refund process while out-of-pocket. Your experience with our customer service does not reflect the standard we strive to provide.
Please know that your feedback is being forwarded to management for review so we can address these concerns and improve our processes. We truly appreciate you taking the time to share your experience.
Réponse de Electronic Express - Website
Thank you for the feedback!
Top notch experience
Top notch experience. Best deals I could find. Fast shipping. Totally satisfied
5 janvier 2025
Réponse de Electronic Express - Website
Thank you for the feedback!
Réponse de Electronic Express - Website
Thank you for the feedback. We will discuss this issue with our courier since we asked them to return the item us upon your cancellation.
Easy ordering great price and item new
Easy ordering, quick shipping and item as described brand new with a great discounted price
16 août 2025
Réponse de Electronic Express - Website
Thank you for the feedback!
FROM THE EASY ONLINE PURCHASE TO THE…
FROM THE EASY ONLINE PURCHASE TO THE QUICK DELIVERY. EXCELLENT!
14 août 2025
Réponse de Electronic Express - Website
Thank you for the feedback!
Great online platform
14 août 2025
Réponse de Electronic Express - Website
Thank you for the compliment.
Electronic Express
Electronic Express has really good prices, especially when sales are on, thr associates are always helpful, the delivery is always great. I just wish they offered or sold through Miltary.com.
29 juillet 2025
Réponse de Electronic Express - Website
Thank you for the feedback! Your suggestion has been forwarded.
Have already recommended EE to friends…
Have already recommended EE to friends and family! Gave me a delivery date and 3 hour window and delivered at exactly that date and time! I’ve had horrible delivery experiences with Lowe’s! Reasonably pricing and friendly customer service.
10 août 2025
Réponse de Electronic Express - Website
Thank you for the feedback! We are happy to hear that your purchase experience was several step above past experiences with our competition!
Great buying experience
The delivery guys were extremely helpful and professional. The website was easy to use during my buying experience.
8 août 2025
Réponse de Electronic Express - Website
Thank you for the feedback on our delivery crew's performance! We are happy that our website made it easy to order the products your received.
Has a great variety of items available…
Has a great variety of items available for delivery. Delivery is quick.
7 août 2025
Réponse de Electronic Express - Website
Thank you for the feedback. Enjoy your product(s)!
You cancelled it for no reason
3 août 2025
Réponse de Electronic Express - Website
Thank you for the feedback. As you may know, this unit was on back order, and we were informed that we cannot get any more as it has been discontinued by the manufacturer. Your refund was issued immediately.
We hope you will accept our sincere apologies for this inconvenience.
They got my order out same day as…
They got my order out same day as promised and the online sales manager seemed to know exactly how many laptops they had in stock so I could order.
6 août 2025
Réponse de Electronic Express - Website
Thank you for the feedback on the performance of our online sales team!
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