Excellent service. I purchased a stove several years ago and have had it serviced every year since; Elegant Fires by Design cleans and services the fire and sweeps the chimney. They always contact m... Voir plus
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Elegant Fires and Design were recommended to me by Lifestyle Fireplaces in Sale. I needed a chimney sweep before the installation of a new gas fire. Phil attended last week and did a fantastic jo... Voir plus
We’ve used Phil for our annual wood burner service & chimney sweep for several years now. We’d highly recommend Phil’s work & Elegant Fires service.
The annual chimney clean is a requirement of my household insurance. With Elegant Fires, everything is done for me. A reminder is sent. It is easy to book an appointment. Certificates are provided.... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Fires, Fireplaces,Woodburning stoves, Chimney sweep, Flue lining, Service and repairs
Coordonnées de contact
16 Clay Lane, WA15 7AB, Timperley Altrincham, Royaume-Uni
- 07969 105525
- elegantfires@hotmail.co.uk
- elegantfires.co.uk
4,9
Excellent
213 avis
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Great servicing for our stoves
Great servicing for our stoves. Phil is a super bloke. He installed both our wood burners and has been looking after them ever since. Professional, tidy and great craic.
28 août 2025
Service excellence with a smile
Phil is absolutely fantastic - not only a perfect job every year and leaves no mess what so ever ! But the automated process for reminders and diary planning is fabulous, we never have to worry we will forget and payments are easy too - excellent value and cannot recommend highly enough.
28 août 2025
Customer satisfaction
It is no surprise that Elegant fires score 4.9 out of 5 for products and service. I ordered a fire grate which had been damaged in transit. I reported this to Elegant fires who apologised for the inconvenience and promptly ordered a replacement.
However, due to supplier difficulties, a replacement was unavailable, so Elegant Fires offered an upgrade option at no extra cost which I happily accepted.
In a world where customer services has become a lost art, Elegant Fires restored my faith by putting my needs before profit and excuses.
Elegant Fires is an excellent company and I cannot speak highly enough in respect of their products, their service and their attention to detail.
Keep up the good work
28 août 2025
Avis spontané
Really great customer service from…
Really great customer service from start to finish.Arrived on time, explained everything that was to be done and do clean and tidy.
28 août 2025
Great service.
As always, great service from Elegant Fires. Phil arrived early (messaged first to check it was okay), completed the job as expected and left the area clean. Happy to recommend.
28 août 2025
Very happy customer
Phil was brilliant. At less than 24 hours notice, he sorted our 3 chimneys which didn’t appear to have been cleaned by the previous owners in decades! Phil went above and beyond, and even applied some fresh paint to the back of our faded fireplace so it looked brand new by the time he’d finished. Very happy customer!
27 juillet 2025
Sweep, liner installation and stove re-installation
Prompt, friendly, explained the required work well, and left my stove looking like new.
3 juillet 2025
Excellent service from Phil
Excellent service from Phil. I called him as a magpie had fallen down the chimney. He arrived within the hour. Removed the bird and cleaned the chimney. This was long overdue and extremely blocked up.
He also gave me ideas to replace an old open flame gas fire. Would highly recommend. Good price too. Thank you
24 juin 2025
Phil swept 2 chimneys and did smoke…
Phil swept 2 chimneys and did smoke test, clean and efficient.
22 mai 2025
Avis spontané
Great service excellent results thank…
Great service excellent results thank you I would recommend- Niki
25 février 2025
Always good to see Phil
Always good to see Phil. He takes so much care to make sure that my flat isn't affected by his work. He is diligent and gets the job done, with a smile. He is also very knowledgeable
11 février 2025
Brilliant (and clean) service!
Quick, responsive service, and very clean. Thanks Phil!
28 janvier 2025
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