Ellacard Avis 

158
TrustScore 4.5 sur 5

4,4

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

I made a card which included photos. All photos uploaded, paid, sent card and 1/2 the photos did not come through. Emailed Ella card and got no response. Don’t use!! I also didn’t realise I was payin... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I love using Ellacard for my special occasions! The price is fair and it makes it so easy and quick to share greeting cards virtually and quickly with my loved ones from afar.

Noté 5 sur 5 étoiles

Love using Ellacard for sending my coworkers happy birthday wishes! I have the subscription plan since I know I would get my money's worth and love the interface. It was a slight learning curve for t... Voir plus

Noté 5 sur 5 étoiles

I enjoy making custom cards for friends and family, and Ellacard offers excellent options (photo imports, fonts, colors, animations, music, etc.) to do so. It is easy to navigate, edits are straightfo... Voir plus

À propos de l'entreprise

  1. Boutique de cartes de vœux

Écrit par l'entreprise

Create group, video e-cards for any occasion. Choose from our catalog of free and premium cards, including animated cards, or design your own!


Coordonnées de contact

4,4

Excellent

TrustScore 4.5 sur 5

158 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 80 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,4

Tous les avis

(158)

82 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

I enjoyed all the choices to customize…

I enjoyed all the choices to customize the card; not sure if this was a free of charge site, but I didn't mind paying the amount of a paper card. The preview did not play the music chosen, so unsure if recipient will hear the music. Thanks for a nice service.

18 août 2025
Avis spontané
Logo de Ellacard

Réponse de Ellacard

Glad to hear you enjoyed our service! If you are ever in doubt about whether your music has successfully been added, you can always reach out!

Noté 4 sur 5 étoiles

Great cards but ...

Great cards, but I missed being able to open the card and add the message. I didn't see the way to do this and filled out the envelope and sent the card. I'm disappointed that the go to the inside of the card feature was more easy to spot. Live and learn I guess.

2 août 2025
Avis spontané
Logo de Ellacard

Réponse de Ellacard

Hi Louis,

We are glad you enjoy our designs and sorry you had trouble finding our card editor. Once you select a card the first step is to customize it. You can always reach out to us if you are having trouble finding any functionality!

Regards, Ellacard

Noté 5 sur 5 étoiles

Good variety of card selection

Good variety of card selection. Nice selection of fonts, colors, and customization. Luv the option of personal messages. Easy to use and fair pricing.

27 juillet 2025
Avis spontané
Logo de Ellacard

Réponse de Ellacard

Glad to hear you enjoyed using Ellacard Christine! We are working hard to provide a great product at a fair price so it is always nice to hear that our work is valued.

Regards, Ellacard

Noté 4 sur 5 étoiles

great! although..

i really really really loved this! i have a few online friends i am unable to visit since they live overseas. its always a struggle to find a way to send them gifts and such for special occasions such as birthdays or celebrations (and quite frankly i dont wanna pay shipping fees since im a broke student..)
i think i will be returning to use this site for many occasions to come! i love the fact that i can buy gift cards that work in their country. that had always been a big struggle for me due to some gift cards only working in the U.S. my only few critiques is what some people already reiterated.
id love if the cards kinda opened up like a book instead of flipping through pages like a slide show. i feel it would be more authentic and more personal that way. (though i think thats more of a personal nitpick if anything) id also like to mention i was a bit off-put when i checked out.. i expected to pay due to the gift cards i added HOWEVER i had no idea these cards had fees! you guys advertise "no hidden fees" but as a newcomer the $6 charge for simply making a custom card is a surprise. maybe i didnt read a fine print before i started making my card? im not sure but id like if yall could add a text somewhere that mentions this fee thats more visible. one more thing id like to add (though this is more of a suggestion if anything!) maybe a drawing/pen feature would be nice too! i like to write out my own cards or add doodles to my cards and while i found a work around to copy and paste images i still think this would be a nice feature for those who want to be more creative with their cards. besides that, this is litterally what ive been searching for... my friend got his card and he adored it :) i recommend this service.

22 juillet 2025
Avis spontané
Noté 1 sur 5 étoiles

My card was never delivered

My card was never delivered. And when I try to sign in to check on it. It just takes me back to the login page again. I wish I hadn’t wasted my money.

24 juin 2025
Avis spontané
Logo de Ellacard

Réponse de Ellacard

Sorry you have had a poor experience - that sounds frustrating. If there was an issue delivering a card, we immediately send an email notifying the sender with instructions on what to do. We have not heard or seen any log-in issues from other users, so if you can email us at support@ellacard.com we are more than happy to help you. We are very quick to answer all support questions and will gladly assist you.

Noté 4 sur 5 étoiles

I liked the card BUT……….

I liked the card and the process was smooth, but the receiver said it came to there phone as a link, so they refused to open it fearing it could be a sketchy scam company. As a result I screenshotted the card and sent it😒. So I don’t know if I would use this again.

15 juin 2025
Avis spontané
Logo de Ellacard

Réponse de Ellacard

All of our cards that are emailed or texted come with an image of the envelope with the sender and recipient name. Perhaps they missed the image? We are more than happy to help if you reach out to us at support@ellacard.com, but we can promise you that we always include an image.

Noté 5 sur 5 étoiles

love!

Easy webpage to navigate and great features to create your own card or simply find the perfect one for every occasion.

20 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

one card, many states

Ella card was a great way for people from my organization could sign the card since we are all in different states.

27 mars 2025
Avis spontané
Noté 5 sur 5 étoiles

Love this app

Love this app! We used it for someone retiring from the federal government & got lots of great feedback. Someone else just sent another link for another card on this platform. I researched others and they truly do not compare. Easy to use, excellent value, one can print it, unlimited pages, you can add your own images or your own pics to personalize. Fantastic!

24 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I love Ellacard and will use them in…

I love Ellacard and will use them in the future. Wow, it was an excellent experience. Ellacard made making a card so easy and stress-free, given no requirement of subscription. But best of all, their cards are beautiful and their MUSIC selection is moving, absolutely perfect for the occasion. Thanks Ellacard! : )

11 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

I’ve used this site several times now

I’ve used this site several times now, and my cards have been delivered on time, and exactly as expected.
There is a huge selection, and each step is very clear when choosing design, style of font, colours etc.
I’m very pleased with the service so far, and it would be my first site of choice when I next need to send a card, whatever the occasion.

26 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Wonderful

Wonderful! No subscription required!!! That's the best part. Very affordable. Cute customizable cards and options to attach gift card if you like. I sent one to my sister for he Birthday and she got immediately. So happy I found Ellacrd! The others that require a subscription can go kick rocks! This is WAY better!😁

19 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

I have been using Ellacard for years…

I have been using Ellacard for years now. It just keeps getting better and better and better. And the best part is the customer service! Excellent partner for any business looking to streamline gifting, especially sending group signed cards for teammates’ birthdays, workiversaries, and cards for holidays and other recognition A+ from me!

7 mars 2025
Avis spontané
Logo de Ellacard

Réponse de Ellacard

Wow—thank you! We’re so glad we get to call you a customer. Hearing that our customer service stands out really makes our day. We’re working tirelessly to make things even smoother for team celebrations, gifting, and more. Appreciate the support!

Noté 5 sur 5 étoiles

I love this opportunity to send a card

I love this opportunity to send a card. No stress going through anything at the shops. People should not whinge about payment, it is cheaper than buying and posting a card. Awsome service , will use always xx

14 mars 2025
Avis spontané
Logo de Ellacard

Réponse de Ellacard

Thank you so much! We’re so glad you’re loving the convenience! Really appreciate you seeing the value and sticking with us. We’ll keep doing our best to make it easy (and awesome) every time.

Noté 1 sur 5 étoiles

Video not working

Over 20 minutes and my video still can not be viewed on the card. Says it's processing.

13 mars 2025
Avis spontané
Logo de Ellacard

Réponse de Ellacard

We’re sorry your video didn’t load properly—we know how frustrating that can be. In this case, it looks like the issue was due to an internet connection cutting out during the upload, which caused the processing to hang. We're going to improve our messaging around this, but as we mentioned in our email, re-uploading the video if it doesn't go through within a minute is the best fix. We always stand by our product, which is why we also issued a full refund.

Noté 2 sur 5 étoiles

NOT a "Free" card as advertised

This was advertised as a "Free" card...but I was charged $6.10. Very frustrating! That being said, I did like the finished product, but navigating the website was difficult. I had to redo the card several times before I could figure it out.

6 mars 2025
Avis spontané
Logo de Ellacard

Réponse de Ellacard

Hi Genny,

Sorry you feel misled about our pricing but we do not advertise anywhere on our site as having free cards. You can always check our available pricing page for more information. If you have further feedback on our website please feel free to reach out directly.

Noté 3 sur 5 étoiles

I enjoyed the card and a the ability to…

I enjoyed the card and a the ability to customize it for the recipient!! It is unfortunate that all of the hype about sending a free digital card is bunk! If I receive any further sales promos or other attempts to sell me a free card I will be upset!!

27 février 2025
Avis spontané
Logo de Ellacard

Réponse de Ellacard

Hi Dale,

We are so happy you enjoyed our platform but we do not advertise anywhere on our website or our marketing emails that we offer free services. Perhaps you confused us with a different company? It is very difficult and costly to provide a high-end service like ours so we would not exist without charging a fee. The companies that offer "free" services are in fact selling you / your recipient's personal data which we never do. Feel free to reach out to us directly with any further questions or issues.

Ellacard

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