I made a card which included photos. All photos uploaded, paid, sent card and 1/2 the photos did not come through. Emailed Ella card and got no response. Don’t use!! I also didn’t realise I was payin... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I love using Ellacard for my special occasions! The price is fair and it makes it so easy and quick to share greeting cards virtually and quickly with my loved ones from afar.
Love using Ellacard for sending my coworkers happy birthday wishes! I have the subscription plan since I know I would get my money's worth and love the interface. It was a slight learning curve for t... Voir plus
I enjoy making custom cards for friends and family, and Ellacard offers excellent options (photo imports, fonts, colors, animations, music, etc.) to do so. It is easy to navigate, edits are straightfo... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Create group, video e-cards for any occasion. Choose from our catalog of free and premium cards, including animated cards, or design your own!
Coordonnées de contact
422 Bay Ridge Pkwy, 11209, Brooklyn, Etats-Unis
- 9292820637
- hello@ellacard.com
- ellacard.com
4,4
Excellent
158 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 80 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
EASY FAST CHEAP YU CAN CHOOSE FROM MANY…
EASY FAST CHEAP YU CAN CHOOSE FROM MANY DESIGNS AND EVEN CREATE YOUR OWN
18 février 2025
Avis spontané
Réponse de Ellacard
Thanks for your review!
Ellacard
i'm very nervous
i'm very nervous, haven't done this for long time. And I pray I did it properly this time. Its my friends 91st birthday. And I am 90.
Not as easy to do thing as they used to.
So thank you for getting it through!!!
15 février 2025
Avis spontané
Réponse de Ellacard
Glad we could help Mary! We hope your friend enjoyed their card!
Regards, Ellacard
Excellent concept ,a bit expensive
Excellent concept ,a bit expensive, i like music , animations, friendly user, i use for first Time today .thk you excellent follow Up delivery
14 février 2025
Avis spontané
Réponse de Ellacard
Thanks for your review! I might suggest you look at our subscription options which dramatically decrease the cost of our cards, invites, and videos.
Ellacard
Process was nice and easy but my card…
Process was nice and easy but my card didn't have the song playing with it .
14 février 2025
Avis spontané
Réponse de Ellacard
Glad you enjoyed our platform and sorry to hear that your card didn't have a song attached. If you reach out to us we can see what happened in this particular case.
Ellacard
While perfection is unattainable, this platform demonstrates acceptable functionality.
To summarize my feedback, the user experience is positive due to the site's ease of use and straightforward setup. However, I recommend enhancing the card animation to simulate a more realistic, hands-on experience, potentially by incorporating a flip-page effect instead of redirecting to a separate page. Additionally, improving email deliverability by utilizing a more reputable email service provider would mitigate issues such as emails ending up in spam folders.
14 février 2025
Avis spontané
A Classy gift
It was so easy to customize my friend's card with Ellacards user friendly website. My very nice personalized card arrived promptly in a digital envelope, which then slowly opened with my customized details. A classy gift!
11 février 2025
Avis spontané
Just what the doctor ordered!
It's just a really well thought out service, so easy to use, lots of customisation options, and fun to play with! Loads better than alternatives I've used before, awesome! :)
9 février 2025
Avis spontané
Functionality is pristine and easy to navigate
Customer service is impeccable. The website is growing and has functions specific to our companies needs that I have not seen anywhere else.
5 février 2025
Avis spontané
Wonderful cards and now the ‘Link” is even better!
Your cards are wonderful and fun to send to friends and family!!
I particularly like the photo template and so I can personalize the card and bring them a fun memory.
The fact we can now send it by a link in an email is fantastic! Too many times they didn’t get the regular delivered card because it went to their spam.
Thank you for your great service!!
Joan
2 février 2025
Avis spontané
This is my 3rd bday card to customize
This is my 3rd bday card to customize. I have so much fun creating them and my recipients just love them.
Its a great way to turn your card into a meaningful and personal keepsake.
Great job; Ellacards. You have made a life long customer.
Cheers!🎉🍾🥂🎊
1 février 2025
Avis spontané
Mixed review. I was disappointed in not being able to write a personal message. I like the many options for the design of the card.
I was disappointed that I was not able to send a personal message in the card. I liked the options for the design.
28 janvier 2025
Avis spontané
Réponse de Ellacard
Hi Shirley,
I think there may be some confusion here as you can add personal messages to our cards. You can add text, photos, videos, GIFs, emoji, gift cards, and more across multiple pages. We would be happy to show you how to add a message if you reach out to us!
I love this app
I love this app - easy to use, no subscription and creative and inspiring ideas
18 janvier 2025
Avis spontané
Nice card but not free
Liked the options including music. Thought it was supposed to be free but had to pay $6
9 janvier 2025
Avis spontané
Réponse de Ellacard
Hi Alexandra,
We are sorry if you felt that our cards should have been free. We do not advertise as free on our site so perhaps you mistook us for a different company? Having said that we do charge for our products because it is costly to provide a top quality card and invitation service. Free sites will generally be low quality and share / sell your personal data and that of your recipients. Something we do not do. We do offer subscriptions which lower the cost per card considerably if you plan on sending more than a few a year. You can always feel free to reach out to us to discuss.
Regards, Ellacard
I loved the card and set up but was…
I loved the card and set up but was surprised to be charged for it, when I thought it was free, perhaps I didn't read it correctly, but otherwise was happy with it.
4 janvier 2025
Avis spontané
I loved this so much
I loved this so much! I was able to personalize it just how I wanted and it had so many nice options. This is definitely something I will continue to use!
3 janvier 2025
Avis spontané
We have made Ellacard our go-to for all…
We have made Ellacard our go-to for all employee anniversaries! The staff loves the interactions and ability to make it personal.
2 janvier 2025
Avis spontané
Beware
Beware. They advertise this: "This card has already been sent. If you add new recipients, we'll send them the card right away."
No, they don't - you have to make a new card and pay again.
25 décembre 2024
Avis spontané
Réponse de Ellacard
Hi Maria,
We do not require buying another card to send an already purchased card to new recipients. You can simply add the new recipients to your ordered card and they will receive it immediately. We are not sure what happened in your case but we did see that you had purchased a duplicate card and refunded that purchase within a day of you reaching out to us as it was not necessary.
Regards, Ellacard
E-card! Super easy and quick
Super easy and fast. You can send it by email or text and even attach cute pictures, songs , gifts
24 décembre 2024
Avis spontané
I found it difficult to manage creating…
I found it difficult to manage creating a card.
21 décembre 2024
Avis spontané
Great experience designing my own…
Great experience designing my own personal card, text,
display and even music!!!!!!!!!!!!!!
20 décembre 2024
Avis spontané
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.