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À propos de l'entreprise


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

15 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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3,4

Tous les avis

(15)

13 avis reçus au cours des 12 derniers mois

Écrire un avis

Nous vérifions les avis

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Beautiful copper ring

Received this beautiful ring very quickly and it is very comfortable to wear. Slightly big as a small size but wearing as a thumb ring. 5* service

13 octobre 2026
Avis spontané
Noté 2 sur 5 étoiles

Not impressed so far…

The bracelet arrived in a jiffy bag with no payment note, no packing slip, no note of the backstory, no box - so not a very good first impression after all the advertising hype. The bracelet itself - bought for my sore arthritic wrist - rubs on my bones and makes my wrist even more sore! I will try wearing it higher up my arm but may end up wanting to return it.

11 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

Received excellent tracking info once…

Received excellent tracking info once I'd made my purchase and very pleased with what I chose. Bracelet fits perfectly and follow up emails really helpful for how to wear etc. First time i wore it my PT instructor commented as to how beautiful it was. Always wanted a pretty copper bracelet and hoping this continues to stay as beatuiful. Have had it a week now.

11 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Total scam

Total scam. Product is not as described - not handmade and nothing like the website images. Email address on website is undeliverable. Contact us on website takes you to an email account which takes days to respond and the solution is to be told to return the item to China. And to be told they will waive an admin fee!
DO NOT PURCHASE!

9 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

placed an order didn't arrive no one…

placed an order didn't arrive no one answers emails. I had checked them out and thought it had good reviews but now see they are pretending to be from the UK but it's apparently in China.
learn from me don't but from them

1 octobre 2026
Avis spontané
Noté 1 sur 5 étoiles

Sent incorrect item now I can't contact…

Sent incorrect item now I can't contact for replacement. Customer service is open 24/7 apparently.
Delivered from China so not UK based at all!
Waited ages for the item to arrive to find out it's wrong. The bracelet they have sent me is a horrible design, don't like it at all and won't be wearing it.
Not happy.

3 octobre 2026
Avis spontané
Noté 4 sur 5 étoiles

Lovely copper bracelet…not from UK though.

I would have given 5 stars if the website was honest. I bought a copper bracelet on 25-Sep and received it on 6 Oct. Nothing wrong with the bracelet and I received order progress emails but why the deception with John & Vera? If its from China, just say so. Customers value honesty. I won’t be shopping there again.

6 octobre 2026
Avis spontané
Noté 5 sur 5 étoiles

I absolutely love it

I absolutely love it! It’s so comfortable to wear and looks beautifully handmade with so much care and passion. Ordering was very easy, and I was kept well informed about when my order would arrive. I would 100% recommend Ellington & Co.!

24 septembre 2026
Avis spontané
Noté 1 sur 5 étoiles

This is a company from China and not…

This is a company from China and not the UK John & Vera proprietors ! Scam

I sent immediately 9.40am 23/09 after ordering online 22.32pm 22/09/2026
Good morning,

I purchased a bracelet directly from the Ellington and co.uk website. Reading that John & Vera are retiring 😉
I have now just received a message with tracking information which is coming from China? Can you please verify that this order is actually genuine and not a scam where I will receive an inferior product? Why is my bracelet coming from China when you state they are made by John & Vera in the UK!

Order number
Then this
To: not allowed to show on Trustpilot
Subject: IMMEDIATE ORDER CANCELLATION REQUEST - Order #
691931
Dear Support Team,
I placed an order last night 22.23 pm 22/09/Order #
691931
for a copper bracelet. I am writing to request an immediate cancellation of this order and a full refund to my original payment method.
This order was placed under the false impression that your products are handcrafted locally by an artisan UK family business, as described on your website. I have since discovered that your orders are dispatched from overseas fulfillment warehouses in China. Due to this misleading marketing regarding the origin and production of the item, I do not wish to proceed with the purchase.
As the order was placed very recently and has not yet been delivered, please process this cancellation immediately before dispatch.
Please confirm once the full refund has been issued.
Kind regards

Beware this was placed on the so called genuine website of John & Vera !
Ellingtonandco.uk
I should have checked more thoroughly before ordering but I hope this review helps someone.
I think I will probably lose my money :( because the jewellery looks to be pure copper but cheap plated on metal.

I hope trading standards can get these scamming companies obliterated!

23 septembre 2026
Avis spontané

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