I’m giving 5* for Customer Service not the product. I was unhappy with the product and told Yaycart about my disappointment in the quality of the goods and lack of value for money. They replied prompt... Voir plus
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Ordered head towels I saw on one of those Facebook ads which can be a little dodgy. Online process was smooth and easy however the items took an age to be delivered. I reached out fearing the worst bu... Voir plus
L'entreprise a répondu
Using Yaycart was easy and straightforward and the product was delivered promptly HOWEVER - the quality of the product was very poor, a great idea but badly executed and not cheap for what it then was... Voir plus
The method of finding what I looking for was so easy and precise. Also going through buying the purchases was not complicated, there was no fault I can think of in buying from the company Yaycart.
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Customer satisfaction is our top priority. Please contact us if you have any questions.
Coordonnées de contact
Royaume-Uni
- customer@yaycart.co.uk
- yaycart.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
First class advertisement, pricing and ease of ordering
The products were advertised, with the options and prices clearly marked. Ordering was straightforward, and I look forward to receiving the products.
Excellent service
Beware - Delivery from China NOT the UK
Beware of Yaycart.
When ordering through the popups on Instagram, Facebook etc. or elsewhere from Yaycart, you will get the impression that you are buying and getting your delivery from the UK. You are NOT,
The products are mostly from China and take 4 to 6 WEEKS (not days) to be delivered. I was getting a gift for my Granddaughter, expecting it to be delivered for her birthday, it missed it and Yaycart would not refund or cancel the order. I won't get caught out again.
Poor customer service received a broken…
Poor customer service received a broken flimsy item. Nonsense email received back I just want a refund
Previously gave 1 star because my order…
Previously gave 1 star because my order never arrived after a message stating it had been delivered, since then a neighbour brought it to me after delivering it to the wrong address hence 4 stars not 5
Well I was blown away .with the great…
Well I was blown away .with the great customer service when I received the product as it was the wrong size..I emailed their team..who responded very quickly and resolved within 48 hours..very happy
Ordered birthstone pendant t arrived…
Ordered birthstone pendant t arrived well packed to avoid damage very happy with it would order from this supplier again no complaimts
Dealing with this company was very good.
Great site poor quality product
Using Yaycart was easy and straightforward and the product was delivered promptly HOWEVER - the quality of the product was very poor, a great idea but badly executed and not cheap for what it then was. This was my second similar experience so I won’t be using this site again
Customer Service is brilliant
I’m giving 5* for Customer Service not the product. I was unhappy with the product and told Yaycart about my disappointment in the quality of the goods and lack of value for money. They replied promptly and offered a refund which I accepted. Refund promptly paid. Thank you Yaycart, you’ve restored my faith in online businesses!
Good small gifts for grandchildren (…
Good small gifts for grandchildren ( age above 7i think) to make for Christmas decorations
Very quick response and refund when I…
Very quick response and refund when I ordered two of the same product by mistake.
Excellent
Very easy and quick to order. Great product looking forward to it arriving.
I ordered and paid for an item on…
I ordered and paid for an item on 30/8/26.
Money taken from my account but still no item arrived
Is this company dodgy?

Réponse de Yaycart
Very Slow Service
Ordered products 2nd October, on same day notified the company to cancel a product (it was actually on the order form and I had not selected it!!!) either way no response to that and now notified that the order is still in China

Réponse de Yaycart
Very well priced and I thought was a…
Very well priced and I thought was a bargain .
Never received the product
Never received the product, but complained and received my money back. A pity as I'm sure they could be a good company if the courier side can be improved
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