The actual panels are very good and look effective on my wall. The pieces of french cleat wood that they used to attach to the wall where shocking. My husband said he wouldn't even throw them for... Voir plus
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Lisez les avis des autres
We ordered a bespoke size wall mounted headboard from Elliot Beds. We are delighted with the quality of the headboard. We had an issue where the wrong size item was delivered but this was handle... Voir plus
Excellent quality made divan bases and super supportive mattress. Delivery was brilliant, the tracking ability was fab. I would definitely recommend their products. Only downside is you can’t always g... Voir plus
Vintage bed and comfortable mattress, I’m very happy with them. Strong and top of the range throughout, and Megan(customer service) was friendly and helpful.
À propos de l'entreprise
- Magasin de lits
- aussi dans
- Fabricant de meubles
- Magasin de literie
- Magasin de matelas
- Magasin de meubles
- Magasin de meubles de chambre à coucher
Écrit par l'entreprise
At Elliot's Beds, we take pride in offering top-quality, handmade beds crafted in Wakefield, West Yorkshire. Our state-of-the-art manufacturing facility is dedicated to producing the finest beds on the market. Our ottoman storage beds are renowned for their exceptional quality and design, consistently receiving high rankings online. We recognize that each customer has unique needs and preferences, which is why we provide a wide range of options in fabric and design. Our experienced team of designers and craftsmen can create any fabric bed to meet your specific requirements within days. With an extensive selection of over 16 colors and fabrics, finding the perfect match for your decor is simple. Elliot's Beds is committed to fast and efficient delivery. On average, we deliver your new bed within two weeks of order placement. Our customer service team is available 24/7 to answer any questions regarding our products and delivery information. For top-quality, handmade beds, trust Elliot's Beds. Order today or email us to learn more about our offerings. We are here to help you find the bed of your dreams!
Coordonnées de contact
3B, Caldervale Business Park, Huddersfield Road, WF13 3JW, Wakefield, Royaume-Uni
- 0800 124 4846
- hello@elliotsbeds.co.uk
- elliotsbeds.co.uk
4,0
Bien
454 avis
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A répondu à 8 % de ses avis négatifs
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My experience was great
My experience was great, nice headboard, I received it on time. Exactly what I wanted
6 octobre 2025
Réponse de Elliots Beds
Thank you so much!
I paid for assembly but the guys did…
I paid for assembly but the guys did not come with the tools so could not assemble. This was refunded it just doesn't help that I can not assemble myself. The bed is lovely. I bought one expecting the bottom bit but apparently it was different from what I chose.
30 septembre 2025
Réponse de Elliots Beds
We’re very sorry to hear about the issues with your delivery and assembly. We’d like to assist further and see if we can resolve this for you. Could you please provide your order reference number and a contact number so a member of our team can get in touch directly?
Thank you for your patience, and we’re glad to hear you’re pleased with the bed itself.
Kind regards,
Elliots Beds
Customer Care Team
Fast service
Fast service, good communication with seller, item is of a high quality.
15 septembre 2025
Réponse de Elliots Beds
Thank you x
We ordered two headboards both…
We ordered two headboards both excellent quality , really pleased with them both.
22 septembre 2025
Réponse de Elliots Beds
Thanks for the lovely review, it really helps us!
Responsive
Amazing company. Very responsive. One of our items had a mark on it and they arranged a replacement and again delivery of this wad very prompt
9 septembre 2025
Réponse de Elliots Beds
Thank you so much for your kind feedback! We’re delighted to hear that you were happy with our responsiveness and that the replacement and delivery met your expectations.
Kind regards,
Elliots Beds
Customer Care Team
Really happy with the bed we purchased…
Really happy with the bed we purchased for my daughter, sturdy, well made and looks great.
Great customer service and would highly recommend as a company.
I made a mistake with the measurements when ordering but the company was quick to resolve
Very helpful and will be purchasing another bed in the future :)
28 septembre 2025
Avis spontané
Réponse de Elliots Beds
Thank you so much for your lovely review! We’re delighted to hear that you’re happy with your daughter’s bed and that our team could help resolve the ordering issue. We look forward to assisting you with your next purchase!
Kind regards,
Elliots Beds
Customer Care Team
Fast delivery
Fast delivery
Excellent Ottoman really pleased with it
Great communication
Would definitely recommend
9 septembre 2025
Réponse de Elliots Beds
Thank you so much for your feedback! We’re delighted to hear you’re pleased with your Ottoman and our communication. We really appreciate your recommendation!
Kind regards,
Elliots Beds
Customer Care Team
I love love the headboard.quality is 100% and I would definitely buy again
I love love the headboard.. it is perfect and well made ...my only fly in the ointment was the delivery time .. lack of comunication ( del time .. 10-2
They turned up at 9pm ...it's not the time they eventually came .. it's not keep in touch , because I thought they weren't coming .....but when they got to my address they said they can't carry it upstairs ..I said just take it back , then they said they would take it up for £20 ... absolutely disgusting pair of individuals ...so they turn up @ 9pm 7hrs late and then refused to carry it upstairs.... But would for £20 ..THEY WERE A PAIR OF CROOKS .....all I can say they will do your business alot of harm
1 septembre 2025
Réponse de Elliots Beds
Thank you for sharing your feedback, and we’re delighted to hear that you love your headboard.
We’re very sorry to hear about your delivery experience and completely understand your frustration. Please be assured that we take these matters seriously and have reviewed all of our third-party courier partners to prevent issues like this from happening in the future.
We truly appreciate your patience and for bringing this to our attention, as customer satisfaction is very important to us.
Kind regards,
Elliots Beds
Customer Care Team
Great company.
Great company.
Excellent service.
Quality products.
Love our new wall headboard.
Professionally made.
Top quality.
1 septembre 2025
Réponse de Elliots Beds
Thank you so much for your wonderful feedback! We’re thrilled to hear that you love your new wall headboard and are happy with the service and quality of our products.
Kind regards,
Elliots Beds
Customer Care Team
Avoid
The items themselves were satisfactory but the customer service and whole experience of the company was nothing more than shocking, no replies to emails until I raised dispute with bank, then a flurry of what’s app messages calls from the delivery driver and also turned up on my door demanding to gain entry to see the panels. Once I told them I would retract dispute again they have gone silent and no contact. Avoid at all costs. Thankfully the goods were good but if anyone else had issues with the product then they wudnt be able to contact the company at all.
25 août 2025
Réponse de Elliots Beds
We would like to clarify the situation regarding delivery and the dispute you raised. The items were delivered and received by your partner, and we have photos and video confirming this. Following your claim that the items were not received, we sent the same courier to your address to verify the issue. During this visit, your partner confirmed that the items had indeed been delivered and that everything was in order, and advised that you would contact the bank to cancel the chargeback.
Unfortunately, this has not yet been done, and the headboard panels remain with you. As a company built on customer satisfaction, we cannot tolerate untrue allegations regarding our service. We will be attaching evidence of delivery and confirmation from your partner to support this. You can keep the panels however we ask for you to update your review as alternatively we may have to take further action.
Kind regards,
Elliots Beds
Customer Care Team
Great quality for the price!
Great bed. Very well built. Had a issue with the delivery time slot however Gemma was very helpful and managed to re arrange the time.
23 août 2025
Avis spontané
Réponse de Elliots Beds
Thank you for the kind review
Got there in the end
Bed is good quality but you have to pray nothing goes wrong as customer service is hard to get hold of.
I mistakenly ordered a headboard too big to get up the stairs and had to call about 5 times over a week before I got through to anyone who would help me order a replacement.
Despite paying for them to deliver to the bedroom, i had to argue with the couriers who claimed it wasn't their job.
22 avril 2025
Avis spontané
Réponse de Elliots Beds
Thank you for your feedback. We’re glad to hear that you’re happy with the quality of your bed.
We’re very sorry that you found it difficult to get through to our team and for the issues you experienced with delivery. Your comments have been noted, and we are continually working to improve both our customer service response times and our delivery processes.
We appreciate your patience and for bringing this to our attention, as customer satisfaction is very important to us.
Kind regards,
Elliots Beds
Customer Care Team
Ordered some samples of material and…
Ordered some samples of material and only received one of each when I had paid for
29 juillet 2025
Réponse de Elliots Beds
Thank you for your feedback. We’re very sorry to hear about the issue with your sample order. We issued a refund for the samples that were out of stock.
Kind regards,
Elliots Beds, Customer Care Team
Poor Value/Overpriced
My order was a quick delivery, however it was not worth the price. It was made quite well, however, the quality of the fabric was very poor. I think it was overpriced, I could have purchased better quality elsewhere and I wish I had.
30 juin 2025
Réponse de Elliots Beds
Thank you for sharing your feedback. We’re glad to hear that your order was delivered quickly and that the product was made well.
We’re sorry to hear that you feel the fabric quality did not meet your expectations. We truly value customer feedback as it helps us continue to improve our products and service.
Kind regards,
Elliots Beds
Customer Care Team
Impossible to contact!
Have sent 3 emails and never had a response. Asked a question about a headboard dimension a few months back to no response. Ordered and paid for 5 samples, only got sent 4 of the 5. Impossible to contact about the missing sample, the final email their inbox was so full that my email didn’t deliver. At least I’m only 25p out from a missing sample and I don’t have a problem with a whole headboard that would have cost a lot more!
3 juin 2025
Réponse de Elliots Beds
Thank you for your feedback. We’re very sorry for the delays in responding to your emails and for the missing sample. We have refunded the 25p for the missing item and hope this resolves the issue.
We appreciate your patience and for bringing this to our attention.
Kind regards,
Elliots Beds
Customer Care Team
Réponse de Elliots Beds
Thank you for your feedback. We’re glad to hear your samples were delivered promptly the next day.
If you’re happy with the resolution, we would greatly appreciate it if you could consider updating your review to reflect your experience.
Kind regards,
Elliots Beds
Customer Care Team
New ottoman
Everything was good. It took a few days for me to take the packaging off. Noticed a tear where the outer tape, on the front of the ottoman, so reported it to customer service. No response to date. We were a day or two late in checking the item, so it’s probably been dismissed. Check your delivery immediately, and report any problems, it’ll help.
27 mai 2025
Réponse de Elliots Beds
Thank you for your feedback. We’re very sorry that you haven’t received a response from our team regarding the tear on your ottoman. We did send 2 emails and tried calling on the number provided but have had no reply.
We appreciate your patience and for bringing this to our attention.
Kind regards,
Elliots Beds, Customer Care Team
Generally good but watch out if you’re ordering a divan top ottoman
I am generally happy with the bed, but disappointed that it was not made clearer on the website how it would look if I ordered the divan top ottoman. I paid an extra £100 for it and now I am left with a weird, low footboard that is frankly in the way and prevents me from sitting on the end of the bed. It is only there to hide the join, so really doesn’t need to be anything like that wide.
I acknowledge that the website gives the measurements, but it doesn’t have a picture of the divan top version so I had no notion it would look like this.
30 mai 2025
Réponse de Elliots Beds
Thank you for your feedback and for sharing your concerns. We’re glad to hear that you’re generally happy with the bed.
Regarding the divan ottoman footboard, all optional items on our website include images for reference. It’s possible that the images weren’t reviewed in detail, which may have led to a different expectation. The measurements for all items are provided, but we appreciate your comments and will take them on board to see how we can make product visuals even clearer in the future.
We value your feedback and your custom.
Kind regards,
Elliots Beds
Customer Care Team
Absolutely stunning and very well made
Absolutely stunning and very well made. Delivery people were careful and attentive
27 mai 2025
Réponse de Elliots Beds
Thank you so much for your kind review! We’re delighted to hear that you love your purchase and that our delivery team were careful and attentive.
Kind regards,
Elliots Beds
Customer Care Team
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