Elmajewellery Avis 

326
TrustScore 4.5 sur 5

4,6

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Placed an order for 2 rings with Elma a few days ago. I had an issue with the credit card at checkout so reached out to the site, who got back to me within the hour. Everything got sorted out, and the... Voir plus

Noté 5 sur 5 étoiles

We got the titanium court wedding rings, engraved. Said delivery would be 5 days, it came within 2! Ordered on Tuesday, got them today. They're beautiful. Lovely material, and very lightweight. Would... Voir plus

Noté 5 sur 5 étoiles

The quality of the rings were top notch, and the customer service and help were second to non. I got exactly what I order and both rings were delivered to my Girlfriends/ future wife's address on t... Voir plus

Noté 5 sur 5 étoiles

A few months after my purchase, I noticed a small defect in the wedding ring. I contacted the seller, and they kindly accepted it back for inspection without any issues. Within just a few days, I rece... Voir plus

À propos de l'entreprise


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

326 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 60 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

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4,6

Tous les avis

(326)

62 avis reçus au cours des 12 derniers mois

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Noté 1 sur 5 étoiles

Price more than doubled in 2 days

I was looking to buy a ring which was £219, but I had to wait 2 days until payday. Just gone back on to order it and it is now £454....how is that even possible. More than doubled in 2 days.
That's a ridiculous increase...think I'll just look elsewhere

14 novembre 2025
Avis spontané
Logo de Elmajewellery

Réponse de Elmajewellery

Hi Tracey,

Thank you for getting in touch. We sincerely apologize for the shock and frustration caused by the significant price difference you noticed in just two days. We completely understand your disappointment.

To be transparent, the global market for precious metals has been experiencing record-high volatility lately, The global price of gold has recently reached all-time highs, climbing over 60% in 2025 alone!!!

Our original prices were outdated and we have recently had to adjust all our gold jewellery prices across the board to reflect the current cost of materials and avoid operating at a loss.

We pride ourselves on the quality of our craftsmanship and materials, and we strive to price our items fairly based on these current market realities.
We are truly sorry for any inconvenience this has caused and hope you will still consider our shop for your purchase. If you have any further questions, please feel free to reach out to us directly at mail@elmajewellery.co.uk

Best regards,
Elma Jewellery

Noté 5 sur 5 étoiles

 Matching Wedding Rings.

After my wedding got stolen, and then my wife was lost, we decided to buy two new rings matching, regional wings were gold but goal is to expensive now so we’ve gone for 9 carat gold and sterling silver, we are very happy with them.

23 septembre 2025
Noté 5 sur 5 étoiles

I’m so glad I found Elma Jewellery

I’m so glad I found Elma Jewellery, after weeks of searching on and offline, I found the perfect platinum band for my husband to be. At first I was very cautious as the value was unbelievable!! I did my research and after reading other reviews, I decided to purchase the ring. Let me tell you, I am so happy with the ring… i did a dance. The ring looks amazing, the best quality, engraving is all perfect, honestly I am so happy and know he will love it too!! Given quality and value I will be shopping here again. Now off to marry the love of my life!

24 septembre 2025
Noté 5 sur 5 étoiles

Wedding rings

Fantastic transaction very fast delivery an we are delighted with our wedding rings fit was perfect thankyou

14 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Purchased 2 rings from this company and…

Purchased 2 rings from this company and I was very skeptical; I cannot recommend them enough!

I will definitely be returning to buy more and spreading the word on how efficient you were with delivery, and the quality of the rings (paid for engraved too). Really pleased with the rings and really happy with the speed of delivery and customer service.

Very rare I leave a review of this standard but you are excellent!

8 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Great product and service

Ordered two rings on Friday evening. Received email with the tracking numbers on Monday and arrived on Tuesday. Great product quality and Excellent service and well recommended.

10 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Professional service indeed...

I bought a set of matching wedding rings as a gift for my wife to celebrate our 25th wedding anniversary from Elma jewellery via eBay. They arrived promptly and after taking a quick look I put them away until the required time. Unfortunately when the moment came to try them on, I had managed to get both sizes wrong and they were to big. I looked at the return policy and I only had around 3 days to do so which was no good for me as we were away celebrating. I contacted Elma jewellery and they were very understanding and replied back saying no worries just return them asap and they would exchange them for the correct sizes. So on return home I sent them away and within 3 days I received the correct size rings which was fantastic and made my wife and I very happy.
So I would just like to say thank you Elma jewellery for being understanding and bravo on your excellent handling of this situation in correcting my mistake so quickly, it is really appreciated and I would recommend anybody to use these jewellers in the future. Many thanks from a happy customer. A++++

8 septembre 2025
Avis spontané
Noté 5 sur 5 étoiles

Just as I saw online flawless

Amazing service my rings arrived in 2 days. A day earlier than advised by customer service who was very nice also. Rings were nice and new shiny ✨️ and beautiful. No scratches flawless exactly how I saw online. Many thanks

27 août 2025
Noté 5 sur 5 étoiles

Would recommend

Attentive customer service, easy communication and great products.
My partner and I found our ideal wedding rings and we couldn’t be happier with the quality. Would recommend and will be a returning customer.

24 août 2025
Noté 1 sur 5 étoiles

Really upset about the poor quality.

Bought matching white gold wedding bands in June for our marriage in August. The product was:

His & Hers 3&5mm 9ct White Gold D Shaped Lightweight Wedding Ring Bands

At time of writing these cost us £300, we weren't expecting amazing but what we actually got what looked and felt like £30 argos rings. For reference these are now listed on Elma website for £368 with engraving. I pity the people who purchase this product. Aside the fact of it's highly inflated price, the quality is poor and very disappointing.

We have worn our rings since 3th August, we have in that time been on holiday 1 week and at home 1 week. Neither of us have been at work or done any manual labour. Our rings look atrocious in just a few weeks they have scratches all over them. Mine looks like I've thrown it on gravel and kicked it about. £300! I've never felt so ripped off and I'm debating further action.

22 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

My order was delivered promptly and I…

My order was delivered promptly and I then realised that I ordered the wrong sizes. I send them back on Saturday morning and I have received my rings today Tuesday .
Great service team thank you.
Happy customer

12 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent!

Excellent!
Ordered gents ring Friday received today (Tuesday)
Fab quality, engraving was spot on. Looked at the exact same ring in High Street, couldn't get size i wanted for 8 weeks, went on line
4 days later, saving well over £100 i found Elma Jlrs. BRILLIANT SERVICE BRILLIANT QUALITY BRILLIANT PRICE....Well impressed

12 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent service

Excellent service. We needed to exchange our rings twice as they didn’t fit but this was done very quickly with no fuss. I would use Elma jewellery again.

12 août 2025
Avis spontané

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