Placed an order for 2 rings with Elma a few days ago. I had an issue with the credit card at checkout so reached out to the site, who got back to me within the hour. Everything got sorted out, and the... Voir plus
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Lisez les avis des autres
We got the titanium court wedding rings, engraved. Said delivery would be 5 days, it came within 2! Ordered on Tuesday, got them today. They're beautiful. Lovely material, and very lightweight. Would... Voir plus
The quality of the rings were top notch, and the customer service and help were second to non. I got exactly what I order and both rings were delivered to my Girlfriends/ future wife's address on t... Voir plus
A few months after my purchase, I noticed a small defect in the wedding ring. I contacted the seller, and they kindly accepted it back for inspection without any issues. Within just a few days, I rece... Voir plus
À propos de l'entreprise
Coordonnées de contact
P O Box 57503, E5 5DN, London, Royaume-Uni
- 02033228484
- mail@elmajewellery.co.uk
- elmajewellery.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 60 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ring was as described and shipping was…
Ring was as described and shipping was super fast.
Absolutely amazing quality
Absolutely amazing quality. Swift delivery (2 days) really happy with our rings!
Great customer service and lovely…
Great customer service and lovely product.
Would highly recommend.
My engagement ring has lost a stone out…
My engagement ring has lost a stone out of it now 4 times in a space of just over a year and half!
I needed to send my ring i ordered back…
I needed to send my ring i ordered back cos I wanted a thicker & heavier one & it was really simple to contact the retailer who told me exactly what to do & he was very friendly & helpful
excellent value and high quality…
excellent value and high quality designs
i am so pleased with my purchase
Thank you so much
Thank you so much. Never thought they would come so quickly as they did good service I’d recommend you to anyone
Fast and efficient delivery and great…
Fast and efficient delivery and great customer service service
My husband bought a 3 ring set
My husband bought a 3 ring set, 1 stone fell out, this was replaced eventually, then a few weeks later 2 stones have fallen out, have emailed, but they have not bothered to respond, have asked for a full refund. As they haven't responded I have now made a charge back with my bank who are investigating.
Can not recommend enough
Had an issue with delays on a delivery without hesitation they resolved the issue for me and have sent me another ring. Amazing products at even more amazing prices.
Orderd a signet ring I was first sent…
I Made a complaint against this online jewellery retailer and I now take it back! I so happened to order a signet ring not knowing my size and the wrong shape and size was sent and they rectified it by resending me the size and shape I originally requested. Upon reposted item being received I thought it was too big and resent my ring back for the last time for a smaller size. This was Monday 16tg via Royal Mail signed for my ring never turned up till this day current date January 29th I was bummed and thought that I was now out of pocket for a ring I no longer have I had lost my tracking receipt upon getting my car washed so I couldn’t track it and could only bimbradd them with emails to say that I’ve sent to them and they should have revived it which they said they’ve not. I got the most heart warming email where they would resend me the same ring again in fact i asked if I could have different shape and they said that was completely fine. A small business who goes above and beyond for the customers I will definitely reorder in the future just for the way they’ve handled me as they DID NOT have to go out of their way to at all. THANK YOU ELMA JEWELS 💓
I ordered it on Boxing Day and I got…
I ordered it on Boxing Day and I got within 4/5 days. Very happy with service and my item I purchased
Jade pinky ring.
Just received my Jade pinky ring. Fits perfectly and great Quality. Thanks folks. Would highly recommend. 👍😎
Very quick delivery which was very…
Very quick delivery which was very appreciated considering how close to Christmas the order was made, 10/10
Many thanks.
Everything as expected
Order process very easy…. Delivered as expected Lovely ring - would definitely use again and would recommend.
Amazing rings .Fantastic helpfully…
Amazing rings .Fantastic helpfully people 👏 Thank you
PLEASE AVOID
PLEASE AVOID
Rings are very cheap, flimsy, engraving is very hideous and also has the word titanium as well as the engraving written on the ring. The engravement looks very light and like scribbles. When asking for a refund or to return they reply with their website is not working. Its coming close to 28days since I purchased so they're doing it on purpose so I cannot get a refund or return. I would rather go to Warren James or argos for a £20 ring with more quality than somewhere like this. Horrendous customer service and cheap, nasty products. Please avoid. Even if you are on a budget.
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