Employment Innovations by Employment Hero Avis 

168
TrustScore 4.5 sur 5

4,7

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Starting a business is daunting enough, but managing payroll, leave and super payments makes things a bit more complicated. We have used Employment Innovations for the last 5 years and they have b... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Our Accountant who processed payroll had to exit our company due to health reasons more or less immediately. We have used Employment Hero and were not too impressed with their support but since we sta... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

i always have a great experience when needing to get in touch with EI.Jackson is always friendly and efficient. Ratika is amazing, and together we work well with our weekly payroll, keeping each other... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We receive detailed expert advice, delivered in a timely mannor. HR issues often need to be addressed immediately. Employment innovations have always come back to us quickly, they have also been... Voir plus

À propos de l'entreprise

  1. Services aux entreprises
  2. Consultant en ressources humaines
  3. Service de comptabilité

À propos de Employment Innovations by Employment Hero

Écrit par l'entreprise

We offer a complete outsourced employment solution for small & medium size businesses. From employment law advice to outsourced HR, Payroll & Workplace Safety services all supported by a leading software solution.

Our services

Human Resources

Payroll

Workplace Safety

Employment Law

Our Office Locations

Sydney - Head Office
Adelaide
Brisbane
Melbourne
Perth


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

168 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

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4,7

Tous les avis

(168)

0 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Our Accountant who processed payroll…

Our Accountant who processed payroll had to exit our company due to health reasons more or less immediately. We have used Employment Hero and were not too impressed with their support but since we started using EI we truly feel we have support. Mithila is very knowledgeable and easy to deal with.

5 août 2021
Avis spontané
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Réponse de Employment Innovations by Employment Hero

Hi Carmen
Thank you for taking the time to provide a 5-star review and comprehensive thoughts on our service. We are glad that we can deliver the level of support you need and look forward to continuing to be a part of your business into the future.
Regards,
EI.

Noté 5 sur 5 étoiles

I love the service from EI.

I love the service from Employment Innovation. Mithila from EI is very helpful !

4 août 2021
Avis spontané
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Réponse de Employment Innovations by Employment Hero

Hi Lisa
Thank you for the 5-star review and shout out to Mithila. We have passed your comments onto her directly and look forward to continuing to work with you.
Regards,
EI.

Noté 5 sur 5 étoiles

A valuable service! Thank you

EI provides a valuable service which makes HR and Payroll processing a simplified process. Their onboarding process is detailed, easy to use and rostering is a simple process.

Special thanks to Vanessa Dimnatang who has been supporting us for over two years from Day 1.

3 août 2021
Avis spontané
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Réponse de Employment Innovations by Employment Hero

Hi LR
Thank you for the review of our HR and Payroll service and shout out to Vanessa. We are glad that we can simplify the processing and support process for you.
Regards,
EI

Noté 5 sur 5 étoiles

Employment Innovations have become a…

Employment Innovations have become a necessary addition to our business for their expertise when navigating any and all of our HR issues. Having used EI for legal advice, HR support and implementation of Keypay, all of our experiences with each staff member and department have been above expectation.
Their expert advice, attention to detail, prompt and thorough responses and willingness to answer our multitude of questions with empathy and skill have provided a much needed sense of relief that we can cope with any of the HR challenges running a growing business may serve up.
Special mention and thanks to Annie and Rhiannon from HR for their patient and informed guidance when we have needed assistance with complicated issues.

20 juillet 2021
Avis spontané
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Réponse de Employment Innovations by Employment Hero

Hi Catherine
Thank you for taking the time to provide a review on our service and giving a shout out to Annie and Rhi. We are pleased to read that you see EI as a necessary addition to your business and look forward to working with you into the future.
Regards,
EI

Noté 5 sur 5 étoiles

Employment Innovations have been a life…

Employment Innovations have been a life saver to our company. They provide peace of mind on matters that nowadays are so hard to navigate on your own. I love that my calls are are always answered straight away and once our discussion has ended I receive a follow up email with all the details that have been discussed as well any advice I have received. I can not praise Employment Innovations enough, it is basically like having your own industrial relations legal team at your disposal. So professional and super efficient.

12 juillet 2021
Avis spontané
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Réponse de Employment Innovations by Employment Hero

Hi Vicki
Thank you for the review and kind comments on our service. We pride ourselves on giving our clients peace of mind and do our best to operate as a part of thier team. We are happy to hear that we can provide such an invaluable service to your business and look forward to continuing to help you in the future.
Regards,
EI

Noté 5 sur 5 étoiles

I've been working with Rhiannon for…

I've been working with Rhiannon for almost 9 months now and she is really supportive and always provides professional advice in a timely manner. Really friendly as well! Can't recommend more!

12 juillet 2021
Avis spontané
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Réponse de Employment Innovations by Employment Hero

Hi Yiqin,
Thanks for the review and kind comments about one of our star advisors, Rhiannon. I have made sure to pass on the feedback to herself and the wider team.
Thanks again,
EI

Noté 5 sur 5 étoiles

Highly recommend for HR support

This is a really valuable service for my business and comes at a quite affordable price. I worked in a large corporate previously and liken this to an in-house Employee Relations team. Their support gives me confidence to proceed with tricky HR/people related matters. I would highly recommend for all small-medium sized business owners and operators.

11 juillet 2021
Avis spontané
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Réponse de Employment Innovations by Employment Hero

Hi Caroline
Thank you for taking the time to leave a review and comments on our advisory product. We are glad that you view us as providing a valuable service to your business and look forward to assisting you with any future HR matters you may have.
Regards,
EI

Noté 5 sur 5 étoiles

Great experience with all HR…

Great experience with all HR consultants! The support provided has been amazing, and I would like to specially mention Annie Cross who is such a good advisor. Thank you

8 juillet 2021
Avis spontané
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Réponse de Employment Innovations by Employment Hero

Hi Leetam
Thank you for the review and also special mention of Annie. We have passed on your feedback to her and the advisory team as a whole. Its clients like you that help make the EI advisory team really love their jobs.
Regards
EI

Noté 5 sur 5 étoiles

I have so far found your service to be…

I have so far found your service to be informative, and supportive which has given me the confidence to ensure that the decisions I was making, or needed to make were in line with my obligations as an employer.

26 juin 2021
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Réponse de Employment Innovations by Employment Hero

Hi Joeseph
Thank you for taking the time to provide a 5-star review and comments on our advisory service. We do pride ourselves on providing a service which gives business owners the confidence to make better HR decisions. We look forward to continuing to provide you with an informative and supportive service.
Regards,
EI

Noté 5 sur 5 étoiles

Professional and Patient

I love the professionalism and the patients of every member of the team that I have spoken to.
I think the only thing I would wish for is that Mithila moves to the WA office so we can be on the same timeline. Mithila, you are a gem!

24 mai 2021
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Réponse de Employment Innovations by Employment Hero

Hi Mark
Thanks for the review and kind words about Mithila. We think she is an absolute superstar as well!
Regards,
EI

Noté 3 sur 5 étoiles

Great onboarding

Great onboarding, clear processes, good IT system however we requested a tailored service with the retainer agreed on the basis of a clear scope and then later were told that certain requested features were to be an additional fee / service type once we were all signed up. We didn’t continue. It wasn’t a fit for us, but I can see the benefits for other businesses within a less complex industry.

21 mai 2021
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Réponse de Employment Innovations by Employment Hero

Hi Tania
Thank you for taking the time to provide an honest and measured review of your experience with our advisory service. I have looked into the notes attached to your record and can see that after you joined we had come to an agreement that there was some confusion around inclusions v add-ons during the engagement process, and had mutually agreed to terminate your contract.
I am glad that you see how EI's Essential product provides benefits to many Australian businesses and I hope you have managed to find the type of advisory product you were looking for.
Regards,
EI.

Noté 3 sur 5 étoiles

We have had a slow onboarding…

We have had a slow onboarding introduction due to our current workload however, all correspondence has been enjoyable and pleasant to date. We look forward to even faster response and communication with Employment Innovations moving forward.

17 mai 2021
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Réponse de Employment Innovations by Employment Hero

Hi Karyn,
Thanks for the review and we are equally happy that the onboarding is now complete and look forward to providing you with ongoing support.
Please do not hesitate to contact us for any advisory questions you might have.
Regards,
EI.

Noté 5 sur 5 étoiles

Awnsering emails

Any email regarding issues I have, get awnsered quickly and with good information.

12 avril 2021
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Réponse de Employment Innovations by Employment Hero

Hi Nicole
Thanks for taking the time to provide a positive review. Our service teams are happy to correspond with our clients over any medium with many choosing email. We look forward to continuing to provide prompt replies to any future issue you may encounter.
Regards,
EI.

Noté 5 sur 5 étoiles

I wish you guys were around 25 years…

I wish you guys were around 25 years ago. The best service for my SME, highly recommend them.

18 février 2021
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Réponse de Employment Innovations by Employment Hero

Hi Kurt
Thank you for taking the time to leave a Trustpilot review for Employment Innovations.
We are glad we can deliver such an outstanding service for your SME.
Regards,
EI.

Noté 5 sur 5 étoiles

Always excellent and very thorough…

Always excellent and very thorough advice provided. Very friendly team.

15 octobre 2020
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Réponse de Employment Innovations by Employment Hero

Hi Amanda
Thank you for taking the time to leave EI a Trustpilot review and comments.
We look forward to continuing to provide you with ongoing advisory services.
Regards,
EI.

Noté 5 sur 5 étoiles

Payroll Query...

Mithila has assisted me with a payroll enquiry - she was very knowledgeable and provided me with very accurate information which addressed my query 100%. She is a very valuable asset of the Employment Innovations team.

15 octobre 2020
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Réponse de Employment Innovations by Employment Hero

Hi Sheldon
Thank you for the Trustpilot review and positive comments about Mithila and our payroll service. We are pleased to hear that we continually provide you with accurate and timely information.
We look forward to continuing to provide you with a 5-star payroll service.
Regards,
EI

Noté 5 sur 5 étoiles

Petrina is a delight to deal with very…

Petrina is a delight to deal with very professional & efficient at her job. Always happy to assist with any request we have.

11 octobre 2020
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Réponse de Employment Innovations by Employment Hero

Hi Katrina
Thank you for the Trustpilot review and kind comments about Petrina and our payroll service.
We look forward to continuing to provide an efficient and personal service to you.
Regards,
EI.

Noté 5 sur 5 étoiles

Great friendly service

Great friendly service. Very helpful and professional. Thank you

9 octobre 2020
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Réponse de Employment Innovations by Employment Hero

Hi Pauline,
Thank you for taking the time to provide a Trustpilot review for us. We look forward to continuing to provide a friendly, helpful and professional service!
Regards,
EI

Noté 5 sur 5 étoiles

Professional and excellent service!

Professional and excellent service!! Ratika is always available to assist us with any payroll queries. She had been extremely helpful and patience with us especially during covid times as we have had a few changes to the payroll transactions. We are very thankful and appreciative of the support that Employment Innovation's have been providing to us and we are very happy with the service.

8 octobre 2020
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Réponse de Employment Innovations by Employment Hero

Hi Trang,
Thank you for the fantastic Trustpilot review and comments. I am glad we have been able to provide the level of flexibility you needed with your payroll during these challenging times. I will make sure that Ratika receives your feedback.
Regards,
EI.

Noté 5 sur 5 étoiles

How i wish we had you guys on board 4…

How i wish we had you guys on board 4 years ago!

8 octobre 2020
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Réponse de Employment Innovations by Employment Hero

Hi Peter
Thanks for the review.
While it might have taken you 4 years to find us, we are glad to be on board now and helping your business!
Regards,
EI.

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