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Lisez les avis des autres

Noté 1 sur 5 étoiles

The company website promises easy returns, but my experience was the complete opposite. I sent multiple emails requesting a return and refund, yet received no response. I could not find a custome... Voir plus

Noté 5 sur 5 étoiles

Wow - the shoes! These are seriously comfortable AND cute shoes. Delivery to the UK was surprisingly quick and everything was in perfect order without excessive packaging. Even though it was a sweet g... Voir plus

Noté 5 sur 5 étoiles

I’ve followed Empress Athletics for ages and always missed out, but finally ordered during the warehouse moving sale — and now I wish I bought more. Got the shorts and joggers. It’s still a... Voir plus

Noté 5 sur 5 étoiles

I ordered the Hero Loafer in wine. These are such beautiful and beautifully crafted shoes. The purchase process was seamless. No worries at all with international purchase process, including custom... Voir plus

À propos de l'entreprise

  1. Grossiste en chaussures

Écrit par l'entreprise

Our goal is to create the most comfortable and stylish shoes in the world.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

670 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

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Noté 5 sur 5 étoiles

Great fit and comfortable

I absolutely love my two new pairs of square toes flats. I purchased a black pair and a wine pair. They are very comfortable and fit well. I was surprised that on the first day I was able to wear them for nine hours. My feet were not sore and my bunion was on aching. Very impressed. I will definitely be purchasing more!!

15 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Cute, but…

I was skeptical of buying something that advertised on Facebook. I’ve had bad experiences. Anyway. The service was great! Unfortunately, the shoes won’t work for me. I will use them as house slippers. They are cute and if you don’t have problems with your feet, then they will work for you!

8 janvier 2024
Avis spontané
Noté 5 sur 5 étoiles

Love that there flats

Love that there flats, but with cushion to feel comfortable. The scare shape in front of toes. Going on the second pair. Have them to my self for Christmas!! 😊

28 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

My second pair of Empress

My second pair of Empress. How I love the soft leather, the perfect fit and the fact that I can wear them all day with no problem. The shoes arrived quickly after ordered as ordered. I have recommended this company to multiple people after they have commented on my shoes.

25 décembre 2023
Avis spontané
Noté 1 sur 5 étoiles

No shoes and no customer service

No shoes and no customer service. Ordered the shoes 11 days ago and I cannot get these people to respond in a comprehensible manner. All I want to know when they’re shipping, so I can track the shipment. It looks like all they’ve done is print a label. Every time I email/text they respond with links to junk shipping websites.
I live in the States and not somewhere that would require a cart and donkey for delivery! I want to know where my shoes are. I want someone to respond to my questions.
Buyer beware…

5 décembre 2023
Avis spontané
Logo de Empress

Réponse de Empress

Hi Al,

We sincerely appreciate your patience while awaiting the delivery of your order and would like to extend our apologies for any inconvenience caused by the delay. Some of our orders are shipped from our overseas warehouse, which may result in extended delivery times. We are currently exploring alternative shipping options to avoid such situations in the future. Once the parcel has arrived in the US and is forwarded to USPS, the tracking information will be updated accordingly. We thank you for your understanding.

Kind regards,
Jennifer

Noté 4 sur 5 étoiles

Cute flats!

I ordered the flats in Wine a couple of weeks ago. The shoes came in good time -I'm in Canada- and are very comfortable, as advertised. I specifically purchased the Wine ones because in the pictures, they looked to be a sparkly ruby red. I was a little disappointed that they are much darker and less sparkly than the pictures suggest (maybe the name of the colour should have been a tip off for me). Return shipping will be expensive, so I will keep them (they ARE cute). Perhaps the website pictures could be updated to show them in different light that reflects the darker hue?

14 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Wonderful!

The shoes arrived on time in a tracked package, the boxes included a shoe bag, and a little rose wrapped in a ribbon as well as the shoes themselves which fit just like the charts said they would and are very comfortable. I like that they cut down on extra packaging by sticking the socks I ordered in the boxes themselves, which by the way are very nice shoeboxes and one of mine has already been pressed into service to store buttons. I love this company, and how it doesn’t have 10,000 types of shoes but instead sells only a few and concentrates on doing that really, really well.

1 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Perfect for wide feet!

These are the most comfortable flats I have - 4 pairs and counting... They fit perfectly on my wide feet. I love that they are leather, not completely man made material. I wish they were less expensive, and I would order more, but I do understand one must pay for quality. Love the attention you put to detail in the packaging!

12 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I had a double bunionectomy surgery

I had a double bunionectomy surgery, and finding comfortable shoes was a challenge for me until I saw an advertisement and decided to give it a try. They are the most comfortable pair of shoes I have ever worn, and I purchased four different colors to match with my clothes. My sister bought four more because she was totally in love with them too. Their customer service and support are top of the line!

9 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Win Win

First of all I bought some shoes for my wife for Christmas a little while ago and low and behold my wife told me she just bought the same shoes on black Friday. Well of course I had to tell her I had already bought them. She was overjoyed and contacted customer service and had her order changed to another colour. So it worked out to be a win win situation for everyone.
Chanks again for the great service and of course great product as well
Two thumbs up 👍

24 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Chic and insanely comfortable

I love these shoes. They are shining gems in my wardrobe. Timelessly chic on the outside and like walking on clouds on the inside. Ergomonic and refined to the eye. Bliss for the feet. I have three pairs. Excellent customer service.

27 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

These shoes are truly great quality

These shoes are truly great quality. These are some of the most comfortable and stylish shoes I have owned. I am on my feet all day and I find that I don't mind it while I am wearing my Empress shoes. I love the colors and styles and I now have 3 pairs. The only problem I have had is how impatient I get waiting for the shoes to arrive!

5 novembre 2023
Avis spontané
Noté 5 sur 5 étoiles

I love my shoes

I love my shoes, and delivery was much faster than I expected! The fit is true to size. I ordered my normal size, and they fit perfectly.

25 octobre 2023
Avis spontané

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