Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 1 sur 5 étoiles

The company website promises easy returns, but my experience was the complete opposite. I sent multiple emails requesting a return and refund, yet received no response. I could not find a custome... Voir plus

Noté 5 sur 5 étoiles

Wow - the shoes! These are seriously comfortable AND cute shoes. Delivery to the UK was surprisingly quick and everything was in perfect order without excessive packaging. Even though it was a sweet g... Voir plus

Noté 5 sur 5 étoiles

I’ve followed Empress Athletics for ages and always missed out, but finally ordered during the warehouse moving sale — and now I wish I bought more. Got the shorts and joggers. It’s still a... Voir plus

Noté 5 sur 5 étoiles

I ordered the Hero Loafer in wine. These are such beautiful and beautifully crafted shoes. The purchase process was seamless. No worries at all with international purchase process, including custom... Voir plus

À propos de l'entreprise

  1. Grossiste en chaussures

Écrit par l'entreprise

Our goal is to create the most comfortable and stylish shoes in the world.


Coordonnées de contact

4,1

Bien

TrustScore 4 sur 5

670 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

N'a pas répondu aux avis négatifs

Comment cette entreprise utilise Trustpilot

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

These are very comfy flats

These are very comfy flats. I deducted one star because they came with a separate set of insoles with more arch support, but the shoes are not really large enough to accommodate these insoles. I am wearing them with the regular insoles and they fit fine, but it would be nice to have the option of the arch support insoles. The shoes are just not designed for the extra height of this insole so it pushes the top of my foot against the top of the shoe too much and feels way too tight on top. Otherwise these are great flats!

12 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

I adore all of my Empress shoes.

I adore all of my Empress shoes. The silver pair are so pretty and were perfect to slip on yesterday evening at my son’s wedding after a day wearing heels. They looked lovely with my outfit too.

8 octobre 2023
Avis spontané
Noté 5 sur 5 étoiles

I took a chance ordering shoes online…

I took a chance ordering shoes online because I have a wide toe box and usually need to try on shoes before making a purchase. I usually wear a 10-10.5 and took a chance and ordered up to an 11. It was a wonderful decision - the shoes are supportive, comfortable and great quality! I will definitely be ordering another pair

25 septembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Love

Love, love the shoes. Classic and the most comfortable I’ve owned. Fast shipping. Please make green!

28 septembre 2023
Noté 4 sur 5 étoiles

That they did honor the promotional %…

That they did honor the promotional % off thus the reason I bought a 2nd pair. I had to talk to a few representatives but they did give it to me. I did not receive arch supports in with my first pair of shoes and was told that I’d receive them. That is something to improve on. I’m not sure if dates I purchased

1 septembre 2023
Avis spontané
Noté 4 sur 5 étoiles

Too big after wearing a couple of times

They’re lovely shoes, excellent quality and incredibly soft leather. It almost feels like I’m wearing trainers at work rather than heels. I’m slightly disappointed though. After wearing them a couple of times they’ve stretched and are now too big. Maybe if I had had the chance to try them on before buying, this wouldn’t have happened. When will these be available in shops? I would love to have different colours and models, but won’t make the mistake of buying them again without trying them on. They are now worn and can’t be returned. Even if I had returned them when they were unworn, it would’ve taken forever.

17 août 2023
Avis spontané
Logo de Empress

Réponse de Empress

Dear A R,

Thank you for taking the time to leave us feedback, I'm happy to hear your thoughts on our shoes and would like to help work with you on a new size that fits better. Could you kindly send us an email at support@empresscomfort.com with your order number and we can get an exchange for you. I look forward to hearing from you.

Best wishes,
Kate

Noté 5 sur 5 étoiles

Love these flats!

I bought a pair of black flats upon recommendation of a friend who has a pair. I love them! The square toe box gives ample room for my toes to wiggle, leather is soft but supportive. No break-in period needed for mine. Love them so much I ordered another pair!

24 septembre 2023
Noté 5 sur 5 étoiles

Second pair

This is the second pair that I have bought. They’re very comfortable, I personal like them because they are flat and I can feel where I’m walking. That might sound strange but I’m an older woman that has fallen with other shoes on, but these keep me stable.

7 septembre 2023
Noté 5 sur 5 étoiles

Very comfortable shoes

Very comfortable shoes! I'd say they are true to size. I take a women's 11 or 12 (men's 10.5) and the size 43 fit comfortably.

27 août 2023
Noté 5 sur 5 étoiles

Great find

I need shoes that are both cushioned on the sole of the shoe as I have arthritis and I find the cushioning helps when walking. I like the softness of the leather and the range of colours is great also.

16 août 2023
Noté 5 sur 5 étoiles

I get a lot of compliments!

I bought a pair of shoes at the start of the summer and every time I wear them, people comment on how great they look. They feel even better! As a big-footed gal, I appreciate that the size 11 fit true to size and I didn't have to make any adjustments. I just bought two more pairs, can't wait for them to arrive!

7 septembre 2023

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