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Lisez les avis des autres

Noté 5 sur 5 étoiles

We saved £3,500 over 3 years by switching electricity providers! After sharing our electricity bill with Glen Neal for a free review. It was quickly identified that we were out of contract and... Voir plus

Noté 5 sur 5 étoiles

Excellent service from Mark Steer. I really don't like being chased by companies trying to force me to renew the company energy contract and Mark was the opposite. He was extremely polite, knowledge... Voir plus

Noté 5 sur 5 étoiles

Glen Neal was very helpful when selecting a new electricity supplier for our charity - he provided up to date market prices and secured us a new contract at the most competitive rates. The admin in te... Voir plus

Noté 5 sur 5 étoiles

Making energy‑related changes can be frustrating and time‑consuming, but working with Mark Steer removed the stress from the process. His friendly, supportive approach felt far more helpful than sales... Voir plus

À propos de l'entreprise

  1. Entreprise de Voirie et Réseau Divers (VRD)
  2. Compagnie gazière
  3. Fournisseur d'électricité

Informations provenant de diverses sources externes

At Energy Bureau, we pride ourselves on developing business energy services that benefits you and your business best. With support and hassle-free management of your business gas and electricity, our aim is to compare energy providers and find the best rates that will not only reduce your energy overheads, but ensure you’re making the most of the tariffs and services available to you.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

664 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

N'a pas répondu aux avis négatifs

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4,7

Tous les avis

(664)

32 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Harj does such a fantastic job working…

Harj does such a fantastic job working out the best options for utilities
Couldn’t recommend him more highly

11 juillet 2024
Avis spontané
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Réponse de Energy Bureau

Hi Rod mills

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

Anthony at the Energy Bureau

Anthony has kept in touch through out the time of our previous contracts, is always pleasant and very helpful.
If he says he's going to contact you, he does.
This is the reason that I have renewed all of our contracts again with Anthony this week.

11 juillet 2024
Avis spontané
Logo de Energy Bureau

Réponse de Energy Bureau

Hi Jane at CPG

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

Thanks to Angela Howe for helping with…

Thanks to Angela Howe for helping with my renewal,very pleased with the service

10 juillet 2024
Avis spontané
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Réponse de Energy Bureau

Hi LCFC

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

Efficient and professional

Harj was clear with his advice and found some great options

4 juillet 2024
Avis spontané
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Réponse de Energy Bureau

Hi Paul

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

They made the process easy

They made the process easy, gave us clear information, answered all our questions and completed the transfer without any problems.

5 juillet 2024
Avis spontané
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Réponse de Energy Bureau

Hi Paula Brace

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

PROFESSIONAL

PROFESSIONAL, FIRENDLY, PATIENT AND COMPETITIVE

4 juillet 2024
Avis spontané
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Réponse de Energy Bureau

Hi Kerry

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

great customer service

I recently had an issue with my energy supplier and asked Energy Bureau for advice Neil and Harj went above and beyond my customer service expectations. Over many calls they persevered and managed to solve my problem. All companies that use AI bots as a poor excuse for customer service should learn from The Energy Bureau how to treat valued customers or risk losing them.

2 juillet 2024
Avis spontané
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Réponse de Energy Bureau

Hi Tony Wilcock

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

Thanks Ian

Thanks Ian - great experience and very helpful. Recommend.

Best wishes.

17 juin 2024
Avis spontané
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Réponse de Energy Bureau

Hi AK

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 1 sur 5 étoiles

Terrible and Misleading Service

Energy Bureau contacted my 72 year old mother in 2021. They claimed to be from British Gas and were helping her renew the contract. She signed, and a few months later when she heard nothing further from them she contacted British Gas to ask about the renewal, British Gas then renewed directly.

In May 2024 Energy Bureau then claimed they were due thousands of pounds from my mother for being out of contract. I have questioned this, and asked for the telephone recording of the original call where the claimed to be from British Gas, unfortunately (or fortunately for them) they have changed their phone systems so the call recording is no longer available.

I feel that they have taken advantage of an elderly lady and are trying to extract as much money as possible with no understanding of the circumstances.

I would avoid them at all costs.

6 mai 2024
Avis spontané
Logo de Energy Bureau

Réponse de Energy Bureau

Hi Gordon,

Thank you for your feedback.

Could you please provide additional information related to your review by emailing us at info@energybureau.co.uk?

We only provide services to business consumers, so it’s possible you may be reviewing the wrong company, as your concerns seem related to a domestic customer account with British Gas. Mistakes happen, so we won’t hold it against you!

We are unable to locate a business client account under your name, and the details provided do not help us identify a client account that includes your mother's name either. Additionally, our telephone number has not changed as stated in your review. If you could provide further details we can do our best to point you in the right direction?

Noté 5 sur 5 étoiles

Thank you Angela for helping us with…

Thank you Angela for helping us with our energy.

23 mai 2024
Avis spontané
Logo de Energy Bureau

Réponse de Energy Bureau

Hi Martyn

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

Fantastic service by Angela

Fantastic service by Angela, highly recommend. Thanks again

30 mai 2024
Avis spontané
Logo de Energy Bureau

Réponse de Energy Bureau

Hi Samantha Noble

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

Just like to say a thank you to Angela…

Just like to say a thank you to Angela Howe for the service provided. Angela was very knowledgeable and helpful

15 mai 2024
Avis spontané
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Réponse de Energy Bureau

Hi George knight

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

I found Angela to be very efficient

I found Angela to be very efficient, and with excellent communication, she provided up to date information in order for me to make an informed decision and took the stress out the whole process. Everything was sorted quickly and simply,

11 juin 2024
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Réponse de Energy Bureau

Hi Tracey O'Callaghan

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

Excellent Energy bureau

Excellent Energy bureau. Harj Rai is a pleasure to do business with. Very patient. Talked me through any problems I had and came up super fast with quotes which are saving me a lot of money. Cannot recommend enough. Also helped a family member who is equally satisfied.

11 juin 2024
Avis spontané
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Réponse de Energy Bureau

Hi Lorraine Adelphi

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

Great Service!

Found Angela to be very helpful in arranging our move from our existing supplier to a new one, resulting in us saving money!!

11 juin 2024
Avis spontané
Logo de Energy Bureau

Réponse de Energy Bureau

Hi Rebecca

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

Hassle free and Harj was easy to talk…

Hassle free and Harj was easy to talk to. It didn't take long, easy to understand and a great service 👌

15 mai 2024
Avis spontané
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Réponse de Energy Bureau

Hi Dan Force

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

I spoke someone called Angela Howe at…

I spoke someone called Angela Howe at Energy Bureau today, very efficient, quick responses to my emails, sent over the acceptance in minutes, all sorted very easily and a good deal as well.

6 juin 2024
Avis spontané
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Réponse de Energy Bureau

Hi Trevor Smith

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

i just renewed my gas energy through…

i just renewed my gas energy through energy bureau. I dealt with Angela Who took me through my renewal options…Found her to be pleasant, polite and patient

6 juin 2024
Avis spontané
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Réponse de Energy Bureau

Hi Fifi

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 5 sur 5 étoiles

Angela made the process unbelievably…

Angela made the process unbelievably easy and the resulting contract is going to save my business a lot of money 😃

4 juin 2024
Avis spontané
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Réponse de Energy Bureau

Hi Mark Frost

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

Noté 4 sur 5 étoiles

Really helpful and got us to where we…

Really helpful and got us to where we needed with minimum amount of fuss

4 juin 2024
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Réponse de Energy Bureau

Hi John C Lindsay

Thank you for your kind words regarding your experience with Energy Bureau. We greatly appreciate your feedback and are delighted to hear that you found value in our services.

At Energy Bureau, your satisfaction is our top priority! We're constantly working to make your experience even better because our clients deserve the very best! 🌟

We're over the moon to keep serving your business needs and are absolutely committed to providing you with top-notch service for many years to come! 🚀✨

Additionally, we appreciate your willingness to refer us to your business colleagues. Rest assured, anyone you send our way will receive the same fantastic service and expertise you've enjoyed with us.

If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to help!

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