Enigma Bicycleworks Avis 79

TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

In 2025 i decided to change my cycling . I wanted to ride all year around, and with the roads becoming neglected and poorly maintained, i wanted to come away from carbon fibre. I looked into titani... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Enigma build great bikes and give really friendly and helpful service. They went out of their way to complete my order on time recently despite some supply difficulties due to the Iran war. My new Ech... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

I needed to replace a snapped derailleur this was a easy process online. The hanger was promptly despatch on arrival a small grub screw was missing. I contacted Enigma who promptly sent one out in the... Voir plus

Noté 5 sur 5 étoiles

I love my Enigma Etape Ti to bits, it's simply the best bike I've ever owned for all-round comfort, speed and style. I've recently upgraded the groupset and wheels & tyres, it now looks the absolut... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Magasin de vélos
  2. Magasin de réparation de vélos
  3. Vente en gros de vélos
  4. Magasin de peinture

Écrit par l'entreprise

Enigma Bicycle Works – Crafting Exceptional Titanium and Steel Bikes Since 2006 At Enigma, we’ve been handcrafting high-performance titanium and steel bicycles in the UK for nearly 20 years. Founded in 2006, we are proud to be a family-run business with a deep-rooted passion for precision engineering, British craftsmanship, and beautiful, functional design. Based on the South Coast of England, we design, build and finish each frame in-house—combining traditional techniques with modern innovation to deliver bikes that are not only built to last, but built to be ridden. Our focus is simple: to create bikes that offer the perfect blend of performance, durability, and timeless aesthetics. Whether you're seeking a custom-fit dream machine or one of our expertly designed standard models, each Enigma frame is the result of meticulous attention to detail and decades of experience. We’re proud to work with customers across the UK and internationally, and we take great care to offer a personalised, approachable service from first enquiry to final handover. Explore the ride quality, refinement, and heritage of Enigma—and discover why so many riders choose to join the Enigma family. Visit us and take a bike for a test ride: https://www.enigmabikes.com/pages/test-ride-and-bike-fit Follow us on social media: Facebook: https://www.facebook.com/enigmabicycles Instagram: https://www.instagram.com/enigmabicycles


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

79 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

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Noté 5 sur 5 étoiles

Helpful on the phone

Helpful on the phone, easy to order & part arrived ina couple of days

19 janvier 2026
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Réponse de Enigma Bicycleworks

Thanks for the review

Noté 5 sur 5 étoiles

Great service

Prompt service, everything arrived as expected and well packaged. This is my third Enigma, all of them have rode really well and been super quality.

6 novembre 2025
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Réponse de Enigma Bicycleworks

Thanks Tom - much appreciated

Noté 5 sur 5 étoiles

Bought from the Enigma site where this bike was reduced.

Saw this bike in the Enigma Sale.
This is my 3rd Enigma so you may think that I am predujiced but... their bikes are really well-built and the attention to detail is beyond what you would expect. Forget carbon and experience the joy of riding a titanium or steel bike. Both will outlast carbon. Thank you Enigma!

10 décembre 2025
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Réponse de Enigma Bicycleworks

Thank you, John, for your kind words and your continued support. You’re a truly valued Enigma customer. Wishing you a wonderful Christmas.

Noté 5 sur 5 étoiles

Brilliant service

Brilliant service, excellent customer response and a great bike to boot. Enigma were really helpful in getting the build to the exact spec I wanted, plus even shipped it set up (Di2, etc) even though I was fitting my own wheels. They kept me updated throughout the whole process.

Can't fault them.

1 octobre 2025
Avis spontané
Noté 5 sur 5 étoiles

Fantastic and efficient buying…

Fantastic and efficient buying experience on a deeply discounted clearance frame + fork + headset. They answered all my questions. The bike was shipped out that week to Canada through UPS. Duties/brokerage was about $23 + HST (13%). I received the bike 4-5 days from the initial shipping confirmation, it was well packaged and undamaged. Everything is to spec. I would do business with Enigma again!

31 octobre 2025
Noté 5 sur 5 étoiles

Excellent service and communication was…

Excellent service and communication was great. Really excellent quality of the frameset ordered. After sales communication was also quick once they’d realised they’d sent me the wrong type of bottom bracket. Prompt resolution and received the correct BB the very next day. Brilliant.

16 septembre 2025
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Réponse de Enigma Bicycleworks

Thank you for the review. Much appreciated.

Noté 5 sur 5 étoiles

Great personal experience

From the first contact, the team at Enigma are giving you a great personal experience. I opted for a signature build on cycle to work, so I could specify what i really wanted. I’ve waited to review (about 9 months), simply so I could feed back on the complete package. The team listen and reflected my needs, we changed a few aspects simply to offer the best overall package. Mine is more of an all round package, so its been fabulous to ride events like the full Paris-Roubaix challenge route, frankly in comfort with 32 mm tyres. I’ve ridden a long gravel event on 35mm gravel tyres, same experience. I’ve fitted mudguards (for the rain!) and the bike is a joy to ride. Overall, the signature range is worth the extra, you are supporting UK manufacturing with a build quality that will stand the test of time. When i needed to buy a spare mech hanger (just in case Paris-Roubaix broke the mould!) again, very easy mail order experience. Its been fault free over a few thousand miles, carried the luggage needed for the weekend riding over to/from Roubaix with ease.
Absolutely recommend Enigma for your next bike without hesitation.

2 septembre 2024
Avis spontané
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Réponse de Enigma Bicycleworks

Thank you for such a thoughtful review! We’re delighted your Signature build has delivered comfort and reliability across so many rides and events. Your support means a lot, and we’re thrilled you’re enjoying the bike.

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