Ernestlondon Avis 

This appears to be a total scam. I ordered 3 dresses which looked very nice on the Ernest London website. Eventually they arrived but so very disappointed as the S size turned out to be huge and totally unwearable. They offered a 25% refund and I could keep the goods ( which I had no use for) or I could have a 75% store credit for a future order, as if. Returning to China seems to be an expensive route leaving you with only a fraction of the amount paid. Best advice would be to avoid this company.

This company is a scam I ordered 2 dresses that were advertised when I received them they are not what I ordered they are rubbish. Poor quality no labels poor stitching and of no shape and a fight to get my cash back return to China no way will bin them as that's all they are fit for

DO NOT ORDER FROM THIS COMPANY. I ordered a dress and after one day I received an email to say it was not in stock and could choose another dress of any value. There was nothing else I liked so I requested a full refund. I have now received another email advising as I wish to ‘RETURN’ the order they DID NOT send I can have a 15% refund or a 50% store credit. I wish I had read the reviews first I would not have placed an order. I have officially raised this dispute with my bank.

I would give no stars if I could. Waited ages for a dress in medium which was equivalent to a size 20 but when I tried to send it back, they wanted 8.95 to send me a smaller one or 15 percent credit. Trying to return the dress was a nightmare!

Been conned. Had to wait ages for delivery - discovered they were coming from China not UK. The dresses (I foolishly bought 3!) are of poor quality and the sizes are way too big, even though I chose their measurements. They look nothing like those on the website. So disappointed. What a complete waste of money.

The order took 3 weeks to arrive. When it did arrive I was so disappointed, looked nothing like it did on website. Material is like nylon polyester, the hem had stitching all the way round the outside of hem in a lighter thread. Neck was wide. It was bought in sale and they are not returnable and I have to pay to return it to an international supplier. Complete waste of money, I will donate it to a charity shop. Will never buy from them again nor will I recommend to anyone.

It is 1 star because I could not put 0 star .It is a con. It takes 2 weeks to arrive because it came from China !!!. I payed for a cotton dress and I received a shoddy oversized dress in acrylic. To have a full refund it has to be sent back to China!!!! i received 2 offers of a partial refund and an hypothetical for future purchases. I am the only one to have been conned. How it is possible this sort of company can continue to trade.

It takes forever to receive anything. The items are rubbish, cheap material thrown together, nothing like what was offered. It appears to be a permanent sale which means their 30 day return offer never applies. To return items you have to send them to China with tags still on - there are no tags. A complete con.

The clothing pictured on the website bears no relationship to the shoddy outfits received. The sizing is a joke. S (small) is designed for a whale, there is no tailoring and the material used is 100% synthetic, unbreathable. Their modus operandi is promote items in a sale on which they refuse to accept returns or reimbursement. DO NOT WASTE YOUR MONEY!