Esquires Coffee UK Avis 

98
•
TrustScore 3 sur 5

3,2

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Really lovely coffee shop in Swaffham. Food and drinks were delicious with a good range of choices for veggie options. The staff were extremely welcoming and Paras was expecially gracious. We will be... Voir plus

Noté 4 sur 5 étoiles

What a lovely place , lovely surroundings , lovely coffee . Friendly service very accommodating . Special mention for Paras who was very helpful & pleasant . Will defo return.

Noté 1 sur 5 étoiles

Was in the store in Oakham about a month ago now when the young server who’d been doing her hardest to help everyone was yelled at by the manager and she walked out crying her eyes out. Absolutely dia... Voir plus

Noté 1 sur 5 étoiles

Horsham branch, West Sussex: Unsmiling, unwelcoming monosyllabic counter staff took ages to appear from backroom despite repeated calls. Tables covered in filth, falling apart and slopping drinks ever... Voir plus

À propos de l'entreprise

  1. Boutique de café
  2. aussi dans
  3. Fournisseur de machine à café
  4. Grossiste en café
  5. Magasin de café
  6. Torréfacteurs

Informations provenant de diverses sources externes

The Global Coffee Chain With Community Spirit on Esquires Coffee UK


Coordonnées de contact

3,2

Moyen

TrustScore 3 sur 5

98 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucune trace de demande d’avis

Cette entreprise n’a pas invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,2

Tous les avis

(98)

43 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Disappointing first impression...

The staff were friendly, however seemed rushed. It took a while to get our drinks, which all came at different times. We ordered separately as we were in a group and paid separately and we're later informed multiple items were out of stock of some elements which meant some orders had to be changed, but we were not offered refunds for the difference, which was £4+ in some cases. The food was basic, but still not great (served end pieces of bread, over grilled toasties, which should be easy to get right), drinks were okay. Based on this experience, and it's proximity to another popular cafe, I would not recommend it and would be unlikely to return.

25 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Strawberry milkshake -what was that.

I had ordered a strawberry milkshake. The taste was extremely artificial, it definitely did not contain any strawberries and I doubt that the white foamy liquid was milk. It also left me with an unpleasant bitter aftertaste as if it contains artificial sweeteners.
It shouldn’t be such bad quality if you want an alternative to coffee.

10 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Place was dirty ..the toilet was…

Place was dirty ..the toilet was something else riddled in urine all down the pedastal ..staff not very friendly ..pulling faces like they couldnt be bothered..coffee machine where we where sat was filthy thick dust ..ordered hot chocolate..weak and tasteless ..bacon sandwich was so dry we left it and pre packed hot tuna baguette/panini tasted terrible wheatly hall road doncaster ...never again ..

4 mai 2024
Avis spontané
Noté 1 sur 5 étoiles

Extremely slow service

Extremely slow service, waited 55 minutes for a breakfast and ended up asking for a refund. Lemon cake was also very stale, would not recommend.

6 mai 2024
Avis spontané
Noté 3 sur 5 étoiles

Alton branch and Our First Visit

Alton branch and our first visit. We left having agreed no to go back.

Firstly on arrival and in the queue to be served, having paid, totally unclear if we were to wait for the coffee and scone to be given to us, or if we should sit down. Staff seemed more intent on chatting than dealing with customer query. We never did work out the procedure!

Coffee was nothing special, in fact far better tasting served in Alton Waitrose cafe!

Next, where has this stupid craze for toasting a scone come from? Never asked if we wanted it hot. Like putting a slice of fruit cake under the grill!

Lastly, staff could not make it more obvious by clearing our table, that they wanted us to leave, having literally just finished my cup of coffee. Yes, they were a bit busy, but plenty of empty table for customers though.

Would we go back? No.

23 avril 2024
Avis spontané
Noté 2 sur 5 étoiles

Not good customer service

First time visiting in Southend branch , very slow service , 2 girls were serving , both standing talking at one point , then one of them went to clean the tables while me and my partner were still waiting for our coffee ‘s Sorry won’t be visiting again

24 mars 2024
Avis spontané
Noté 1 sur 5 étoiles

Would be nice to be acknowledged at the…

Would be nice to be acknowledged at the aqua centre branch. Just left standing. Even though they at the counter. A bit of customer service is needed. In the end I walked off. Just needed to hear. I'll be with you in a minute.
To leave a disabled customer and ignore them is a disgrace

13 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

Esquires godalming

Barista Luke was a lovely server he served. The whipped cream on my milkshake was insane 💅. Luke also gave me a sample of semi skimmed milk! Highly recommend the milkshake and smoothie 🥤😋

12 février 2024
Avis spontané
Noté 5 sur 5 étoiles

Esquires Walton On Thames

i recently visited walton on thames and left the place with full satisfaction, staff were extremely nice and helpful, coffee was organic and tastes really nice. Food presentation looked beautiful and also was really delicious, would definitely recommend this place to families and friends!!

19 décembre 2023
Avis spontané
Noté 5 sur 5 étoiles

Esquires Leamington Spa

Esquires - Leamington Spa
I am so impressed with the service from Esquires. In fact their coffee has always been excellent .. more important is when I had a small glitch with my order it was handled by Debbie in the quickest & most professional manner! That is what I really call excellent service .. the ability to fix a problem quickly & efficiently & still with a smile on her face!
Martin.. your staff rock……. & your coffee is pretty awesome as well
See you soon!

19 novembre 2023
Avis spontané
Noté 2 sur 5 étoiles

Very slow service

Despite the establishment being reasonably quiet it took 16 minutes from the time we placed the order to being served the two coffees we ordered

9 novembre 2023
Avis spontané
Noté 1 sur 5 étoiles

Very slow service - Esquires Buckingham

Just popped in for a birthday coffee with my husband. Ordered 2 flat whites a cake and a sausage roll. 20 mins later and 3 very confused looking young staff nothing arrived. When I asked I got a very reluctant apology and a sausage roll with no knife or napkin and told they were very busy - didn’t look it. Another 5mins and I coffee arrived (the wrong coffee) .. if we hadn’t paid up front we would have walked out. Don’t think we’ll visit again.

21 août 2023
Avis spontané
Noté 4 sur 5 étoiles

Esquires coffee shop - Lucas Aylesbury

Nice coffee shop with lovely people working there. However, virtually every time we visit they forget to deliver a drink or a cake or serve something hot when it is requested to be cold. A clear process would help to ensure they get it right first time, every time.

14 août 2023
Avis spontané
Noté 5 sur 5 étoiles

Good coffee

Good coffee. Dog friendly. Asked for a soya cappuccino with less milk and was made to order with the words 'less milk' in the foam.

8 avril 2023
Avis spontané
Noté 2 sur 5 étoiles

Esquires Coffee Shop Caerphilly

Esquires Coffee Shop Caerphilly. Served Luke warm HOT chocolate.
Toilet was very dirty! Used the disabled one instead (marginally better) as felt main toilet was a health hazard. Certainly wont be coming here again. Just cant trust a place with a dirty toilet. There is a cleaning chart on the wall. Not filled in. Took photos and will post elsewhere.

24 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Order

Houghton reigs bidwell west

Nice and friendly
Tasty hot chocolates and treats

11 mars 2023
Avis spontané
Noté 5 sur 5 étoiles

Hanley bench PERFECT

Hanley branch 12/10 very pleased… no one gets eggs Benedict right… Meg those poached eggs amazing …my friend is soooo fussy she had a small breakfast she ate it all.. poached egg (meg again) perfect! Friendly happy staff wonderful… we will be back thank you

2 décembre 2022
Avis spontané

Cette entreprise vous appartient ?

Revendiquez votre profil pour accéder aux outils gratuits de Trustpilot et renforcer vos relations clients.

Créez un compte gratuit

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus