I had looked at another provider who wanted almost £100 for cover. ETA charged me £39 for comprehensive cover including breakdown. I've looked at the policy documentation and it seems to provide me wi... Voir plus
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This is my best insurance experience ever, but do remember to buy a qualified lock. The staff are supportive. When I forgot about sending materials to claim money, they chased after me. I am surprised... Voir plus
L'entreprise a répondu
Unfortunately, my cargo bike was stolen, but Laure at ETA handled my claim brilliantly from start to finish. She was incredibly helpful, professional and supportive throughout the process. The claim... Voir plus
L'entreprise a répondu
After doing my research this company head and shoulders above others all transparent tick box for what services you need yearly payment is a bargain . My bike is a Jorvik tricycle electric assisted... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence d'assurance
- aussi dans
- Compagnie d'assurance
- Compagnie d'assurance de mobilité
- Compagnie d'assurance de vélos
- Courtier d'assurances
Écrit par l'entreprise
When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.
ETA Insurance (ETA Services)
Écrit par l'entreprise

- ETA Insurance
- The ETA offers carbon-neutral vehicle breakdown cover, bicycle and mobility scooter insurance products for the environmentally concerned consumer.
Coordonnées de contact
Unit 21, Fulham Broadway Centre, Fulham Road, SW6 1BW, London, Royaume-Uni
- 0333 0001234
- customercare@eta.co.uk
- eta.co.uk
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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I had to make a claim because my e-bike…
I had to make a claim because my e-bike was stolen. Communication and clarity was extremely high throughout the whole process. The ETA representative Laure was prompt and clear in all her information and communications. Ive now ordered a new bike and will be on the road again very soon!

Réponse de ETA Insurance (ETA Services)
Easy to make a claim
Easy to make a claim if your bike is stolen. I had great experience with Tristan Kumm who resolved my case quickly.

Réponse de ETA Insurance (ETA Services)
Really easy to get cover for my…
Really easy to get cover for my handcycle, the website is clear and you know exactly what cover you have and how much it’ll cost. Peace of mind.

Réponse de ETA Insurance (ETA Services)
Been with ETA for 3 years now and had…
Been with ETA for 3 years now and had to place 2 claims. Always had a great experience. Callum, the agent that worked on my case, was absolutely brilliant, professional and friendly too. He replied to my emails almost straight away and kept me updated on what was happening and I am really happy with the outcome.
To Callum’s manager: give Callum a big fat pay rise!
All in all, 5 stars for ETA. It’s also reasonably priced if you are the frugal type of person.

Réponse de ETA Insurance (ETA Services)
After doing my research this company…came first
After doing my research this company head and shoulders above others all transparent tick box for what services you need yearly payment is a bargain .
My bike is a Jorvik tricycle electric assisted pedalling
Great for my knees and great cover and feedback from others 👌🏴🍪👍

Réponse de ETA Insurance (ETA Services)

Réponse de ETA Insurance (ETA Services)
Excellent value for money
I think that eta breakdown represents excellent value for money.at twenty four pounds a year it's very affordable. I feel much better about riding my ebike knowing if I have a breakdown I won't have to ride a very heavy Ebike home.

Réponse de ETA Insurance (ETA Services)

Réponse de ETA Insurance (ETA Services)
Mobility Scooter Insurance
Very Easy to do online and seems to be best value after searching

Réponse de ETA Insurance (ETA Services)
Superb
Superb! Ease of setting up policy. The policy itself, and the services included.
Just join if you have a bike.

Réponse de ETA Insurance (ETA Services)
helpfull making my claim
helpfull making my claim. at 72 yrs old this is the 1st. time I have made a ins claim.
they talked me through it and re-embursment has arrived.

Réponse de ETA Insurance (ETA Services)

Réponse de ETA Insurance (ETA Services)
Callum was absolutely excellent and I…
Callum was absolutely excellent and I could not rate ETA highly enough. We had thorough and quick communication from start to end of 2 claim, we were able to hire a bike between the waits and Callum was so helpful. Thanks ETA!

Réponse de ETA Insurance (ETA Services)
Always good customer service
Contacted ETA today on line after I cancelled my policy by accident . Very helpful, quick response to put policy back into place. Great customer service thank you

Réponse de ETA Insurance (ETA Services)
Very simple application process
Having received complimentary free insurance with one of the 'leading' insurers of mobility scooters, I was very disappointed to have not had any response from them after 10 days and so I decided to give ETA a try.
Very simple application procedure and the documents were available within 5 minutes via email and £30 cheaper than the full annual price of the above 'leading' company.
Cannot comment of the service regarding any claims, but hopefully it will be as good as those reported by other reviewers.

Réponse de ETA Insurance (ETA Services)
Got a puncture and had no tools with…
Got a puncture and had no tools with me, so I called ETA and they got me home safely in under an hour.

Réponse de ETA Insurance (ETA Services)
Very easy website.
Very easy and clear, Im happy to have found good cover for my Mobi Scooters.

Réponse de ETA Insurance (ETA Services)
A number of my friends have used the…
A number of my friends have used the bike rescue servicewhich has been trouble free. So I decided it was about time I joined.

Réponse de ETA Insurance (ETA Services)
I only wanted the cycle rescue
I only wanted the cycle rescue - we've kept a Skoda Rooster longer than we would like because if it all goes south then my partner can pick me and the bike up and we don't even have to take the front wheel off, once we've moved one of the rear seats. Now, with this policy I and the bike get a ride home. Maybe we'll see the back of the Roomster - all for £2 a month! Bargain!

Réponse de ETA Insurance (ETA Services)
An easy website to navigate
An easy website to navigate, with all necessary information simply presented. Good value policy and very easy to set up.

Réponse de ETA Insurance (ETA Services)
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