ETA Insurance (ETA Services) Avis 

1 912
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I had looked at another provider who wanted almost £100 for cover. ETA charged me £39 for comprehensive cover including breakdown. I've looked at the policy documentation and it seems to provide me wi... Voir plus

Noté 5 sur 5 étoiles

This is my best insurance experience ever, but do remember to buy a qualified lock. The staff are supportive. When I forgot about sending materials to claim money, they chased after me. I am surprised... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Unfortunately, my cargo bike was stolen, but Laure at ETA handled my claim brilliantly from start to finish. She was incredibly helpful, professional and supportive throughout the process. The claim... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After doing my research this company head and shoulders above others all transparent tick box for what services you need yearly payment is a bargain . My bike is a Jorvik tricycle electric assisted... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence d'assurance
  2. aussi dans
  3. Compagnie d'assurance
  4. Compagnie d'assurance de mobilité
  5. Compagnie d'assurance de vélos
  6. Courtier d'assurances

Écrit par l'entreprise

When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.

ETA Insurance (ETA Services)

Écrit par l'entreprise

ETA Insurance
The ETA offers carbon-neutral vehicle breakdown cover, bicycle and mobility scooter insurance products for the environmentally concerned consumer.

Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

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4,8

Tous les avis

(1 912)

118 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I had to make a claim because my e-bike…

I had to make a claim because my e-bike was stolen. Communication and clarity was extremely high throughout the whole process. The ETA representative Laure was prompt and clear in all her information and communications. Ive now ordered a new bike and will be on the road again very soon!

22 avril 2026
Avis spontané
Logo de ETA Insurance (ETA Services)

Réponse de ETA Insurance (ETA Services)

We know having a bike stolen is an unpleasant experience, so we do all we can to make the claims process stress‑free and quick. Thank you for taking the time to leave us a review, which we will be sure to pass to Laure and and the rest of the claims team.

Noté 5 sur 5 étoiles

Easy to make a claim

Easy to make a claim if your bike is stolen. I had great experience with Tristan Kumm who resolved my case quickly.

23 avril 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Having a bike is stolen is always an unpleasant experience so we do all we can to get our customers back on a bike as soon as possible. Thank you for taking the time to leave a review; we will be sure to pass your warm words to Tristan and the rest of the claims team.

Noté 5 sur 5 étoiles

Really easy to get cover for my…

Really easy to get cover for my handcycle, the website is clear and you know exactly what cover you have and how much it’ll cost. Peace of mind.

22 avril 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

We are thrilled to have an increasing number of handcycle and adapted cycle users as customers so thank you for choosing us. We are here if you need us.

Noté 5 sur 5 étoiles

Been with ETA for 3 years now and had…

Been with ETA for 3 years now and had to place 2 claims. Always had a great experience. Callum, the agent that worked on my case, was absolutely brilliant, professional and friendly too. He replied to my emails almost straight away and kept me updated on what was happening and I am really happy with the outcome.
To Callum’s manager: give Callum a big fat pay rise!
All in all, 5 stars for ETA. It’s also reasonably priced if you are the frugal type of person.

21 avril 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for your kind words and for taking the time to share your experience. We will be sure to pass your review to Callum (and his manager).

Noté 5 sur 5 étoiles

After doing my research this company…came first

After doing my research this company head and shoulders above others all transparent tick box for what services you need yearly payment is a bargain .
My bike is a Jorvik tricycle electric assisted pedalling
Great for my knees and great cover and feedback from others 👌🏴󠁧󠁢󠁷󠁬󠁳󠁿🍪👍

20 avril 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

We're great supporters of e-bikes and Jorvik trikes in particular so we are very happy you chose us. Thank you for taking the time to share your experience.

Noté 5 sur 5 étoiles

Easy to use website

Easy to use website, very straightforward and cheap

15 avril 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for the positive feedback. We are here if you need us.

Noté 5 sur 5 étoiles

Excellent value for money

I think that eta breakdown represents excellent value for money.at twenty four pounds a year it's very affordable. I feel much better about riding my ebike knowing if I have a breakdown I won't have to ride a very heavy Ebike home.

15 avril 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

This exactly why we launched Cycle Rescue as the UK's only breakdown recovery service for bikes over 30 years ago now: we didn't want the nagging worry of a breakdown stopping people from cycling. And as you say, heavy e-bikes bring with them an additional challenge. Thank you for choosing us and for taking the time to leave a review. We are here if you need us.

Noté 5 sur 5 étoiles

Friendly

Friendly, helpful and efficient

10 mars 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

That's music to our ears. Thank you for your kind words and for taking the time to share your experience.

Noté 5 sur 5 étoiles

Mobility Scooter Insurance

Very Easy to do online and seems to be best value after searching

7 avril 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for chooisng us and for taking the time to share your experience. We are here if you need us.

Noté 5 sur 5 étoiles

Superb

Superb! Ease of setting up policy. The policy itself, and the services included.

Just join if you have a bike.

30 mars 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for taking the time to share your experieince and for such a glowing recommendation.

Noté 4 sur 5 étoiles

helpfull making my claim

helpfull making my claim. at 72 yrs old this is the 1st. time I have made a ins claim.
they talked me through it and re-embursment has arrived.

27 mars 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

We are very pleased to have been able to help. Thank you for leaving us a review and we remain at your service.

Noté 5 sur 5 étoiles

Callum was absolutely excellent and I…

Callum was absolutely excellent and I could not rate ETA highly enough. We had thorough and quick communication from start to end of 2 claim, we were able to hire a bike between the waits and Callum was so helpful. Thanks ETA!

15 mars 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for sharing your experience. We will be sure to pass your kind words to Callum and the rest of the claims team.

Noté 5 sur 5 étoiles

Always good customer service

Contacted ETA today on line after I cancelled my policy by accident . Very helpful, quick response to put policy back into place. Great customer service thank you

24 mars 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for your kind words – we're always happy to help.

Noté 5 sur 5 étoiles

Very simple application process

Having received complimentary free insurance with one of the 'leading' insurers of mobility scooters, I was very disappointed to have not had any response from them after 10 days and so I decided to give ETA a try.
Very simple application procedure and the documents were available within 5 minutes via email and £30 cheaper than the full annual price of the above 'leading' company.
Cannot comment of the service regarding any claims, but hopefully it will be as good as those reported by other reviewers.

19 mars 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thank you for choosing us and for taking the time to share your experience. We are here if you need us.

Noté 5 sur 5 étoiles

Got a puncture and had no tools with…

Got a puncture and had no tools with me, so I called ETA and they got me home safely in under an hour.

19 mars 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

Thanks for taking the time to share your experience – it's a great example of exactly why we launched Cycle Rescue over 30 years ago.

Noté 5 sur 5 étoiles

Very easy website.

Very easy and clear, Im happy to have found good cover for my Mobi Scooters.

13 mars 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

That's good to hear as we like to do things with the least amount of fuss. Thank you for choosing us and for taking the time to share your experience.

Noté 5 sur 5 étoiles

A number of my friends have used the…

A number of my friends have used the bike rescue servicewhich has been trouble free. So I decided it was about time I joined.

3 mars 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

You are very welcome. Thank you for taking the time to share your experience.

Noté 4 sur 5 étoiles

I only wanted the cycle rescue

I only wanted the cycle rescue - we've kept a Skoda Rooster longer than we would like because if it all goes south then my partner can pick me and the bike up and we don't even have to take the front wheel off, once we've moved one of the rear seats. Now, with this policy I and the bike get a ride home. Maybe we'll see the back of the Roomster - all for £2 a month! Bargain!

25 février 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

...and don't forget the benefit of your partner not having to be on call! We'll be here 24/7 if you need us. Thank you for choosing Cycle Rescue and for taking the time to share your experience.

Noté 5 sur 5 étoiles

An easy website to navigate

An easy website to navigate, with all necessary information simply presented. Good value policy and very easy to set up.

24 février 2026
Avis spontané
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Réponse de ETA Insurance (ETA Services)

We are very pleased to hear that. Thank you for choosing us and for taking the time to share your experience.

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