I had looked at another provider who wanted almost £100 for cover. ETA charged me £39 for comprehensive cover including breakdown. I've looked at the policy documentation and it seems to provide me wi... Voir plus
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This is my best insurance experience ever, but do remember to buy a qualified lock. The staff are supportive. When I forgot about sending materials to claim money, they chased after me. I am surprised... Voir plus
L'entreprise a répondu
Unfortunately, my cargo bike was stolen, but Laure at ETA handled my claim brilliantly from start to finish. She was incredibly helpful, professional and supportive throughout the process. The claim... Voir plus
L'entreprise a répondu
After doing my research this company head and shoulders above others all transparent tick box for what services you need yearly payment is a bargain . My bike is a Jorvik tricycle electric assisted... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Agence d'assurance
- aussi dans
- Compagnie d'assurance
- Compagnie d'assurance de mobilité
- Compagnie d'assurance de vélos
- Courtier d'assurances
Écrit par l'entreprise
When you buy insurance from the ETA, you get excellent cover and help build a sustainable future for all. We have supported vital environmental projects in Britain and throughout the world for over 35 years. Together, we can do more.
ETA Insurance (ETA Services)
Écrit par l'entreprise

- ETA Insurance
- The ETA offers carbon-neutral vehicle breakdown cover, bicycle and mobility scooter insurance products for the environmentally concerned consumer.
Coordonnées de contact
Unit 21, Fulham Broadway Centre, Fulham Road, SW6 1BW, London, Royaume-Uni
- 0333 0001234
- customercare@eta.co.uk
- eta.co.uk
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Easy to follow and check on cover…
Easy to follow and check on cover given. One thing needs changing The callender for d.o.b.Having to click back 89 years is a No.No.M.J.G.

Réponse de ETA Insurance (ETA Services)
I was surprised how cheap the insurance…
I was surprised how cheap the insurance was for my ebike it covers for theft (provided I use a gold star lock away from home) and third party insurance if involved in an accident for me or anybody in my family who uses my bike. And payable by monthly direct debit.
Well done ETA

Réponse de ETA Insurance (ETA Services)
Fair price
Fair price, simple process, and adequate cover without expensive gimmicks.

Réponse de ETA Insurance (ETA Services)
Very quick to get me a human reply to a…
Very quick to get me a human reply to a question I had I have used this company for years. Happy Customer.

Réponse de ETA Insurance (ETA Services)
Great!
It has been dealt promptly, efficiently and the claims handler laure was really helpful and supportive. I never had such good claims experience so far

Réponse de ETA Insurance (ETA Services)
Straight forward and easy to set up.
Straight forward and easy to set up.
Now the proof will be when I need them because others have let me down badly

Réponse de ETA Insurance (ETA Services)
I had a lot of trouble finding cycle…
I had a lot of trouble finding cycle insurance because a lot of companies want you to keep your bike in the house, garage etc , I can’t do this. I only have a shed and most companies want your bike to be fixed to an immovable object in the shed which I haven’t got. Eventually I found this company that didn’t stipulate this. Brilliant at last a company that I can use

Réponse de ETA Insurance (ETA Services)
Straightforward transaction.
purchasing this insurance was straightforward and easy. Proof of the pudding will be in the eating however

Réponse de ETA Insurance (ETA Services)
Easy purchasing process and great value policy
Purchasing a bicycle recovery policy was very straight forward and incredibly reasonable. It was a no-brainer for some peace of mind when commuting a decent distance to work. At least now I know I won't be stranded. I've not yet had to try calling them out for recovery, but the policy purchase process itself couldn't have been easier.

Réponse de ETA Insurance (ETA Services)
Cycling necessity
Having been rescued by a Good Samaritan from a puncture in the middle of nowhere, that I couldn’t fix by the side of the road, I decided that roadside recovery cover is a necessity. Setting up was straight forward, aside from the date setting mechanism being a bit clunky The price seems very reasonable and the reviews generally positive.

Réponse de ETA Insurance (ETA Services)
Time expired much too quickly
It was all fine, except that the pause between my last entry and the time expired notice was far too short. For a procedure this advises you to check the frame of your bicycle to find the frame number, a much longer interval is neede. And as nothing was saved, I then had to start all over again, and very nearly decided to go elsewhere.

Réponse de ETA Insurance (ETA Services)
Absolutely Brilliant to have Cycle Rescue!
I came across ETA Cycle Rescue because I am a member of theAA, and asked if they provided breakdown service for members who may be using their bicycle instead of their car. No was the answer.
I then google searched for a bicycle breakdown service and found ETA CycleRescue! For £24 a year, an absolute bargain!
I paid for one year and paid for my daughter to be covered too by CycleRescue.
After paying for her, I would recommend all women cyclists to subscribe to CycleRescue, because if they got a flat tyre or other problem in a desolate area...! That is the assurance I have now with my daughter when she goes out on her bike. I'm not being patronising to women in the slightest. £24 is a small price to pay for being extracted out of a potentially dangerous situation.
Even if one woman or girl was saved from a dangerous situation by my recommendation, then that would be brilliant.
Thank you ETA for your CycleRescue service!

Réponse de ETA Insurance (ETA Services)
The ETA have once again sorted me out.
The ETA have once again sorted everything out smoothly and expediently for me after I was hit at speed from behind by a driver while I was cycling home form work. Tristan, the agent that was handling my claim was great and he and the team helped me to get a replacement bike ordered. Would recommend 100%

Réponse de ETA Insurance (ETA Services)
Excellent insurance
Very easy to purchase, and excellent value for money.

Réponse de ETA Insurance (ETA Services)
Great cover Great price
Very surprised at the level of cover for the price.
But the proof of the pudding will come when I need to make a claim

Réponse de ETA Insurance (ETA Services)
Very efficient service
Very efficient service, emails replied to very quickly.
Callum was excellent, professional and also caring, mentioning my stolen bike.
Brilliant service all round.
Thankyou

Réponse de ETA Insurance (ETA Services)
Excellent Company, Highly Recommend!
Excellent Company, professional, caring and understanding. Easy to deal with and nothing was too much trouble. I would Highly Recommend!
Thank you Team ETA!

Réponse de ETA Insurance (ETA Services)
So pleased with the team at ETA
So pleased with the team at ETA, they dealt with the claim very efficiently and timely. Would certainly recommend them to others.

Réponse de ETA Insurance (ETA Services)
Easy to set up
It was so easy to set up cover for my e-bike.
I now have peace of mind that my bike is covered should anything untoward happen.
It also includes cycle rescue, which for an e-bike is very helpful.
Well done, ETA !

Réponse de ETA Insurance (ETA Services)
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