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Lisez les avis des autres

Noté 5 sur 5 étoiles

After I came across the company Ettinger on YouTube more or less by chance, I took a closer look at their product line. I was very keen to buy a new wallet. The company’s presentation and, above a... Voir plus

Noté 5 sur 5 étoiles

Hands down the best customer service experience I’ve ever had. My husband is quite particular about his wallet and we went back and forth with customer service several times and received photos of ea... Voir plus

Noté 5 sur 5 étoiles

Great customer service! There was a mixup with one of my items and they fixed it instantly. Very service oriented. Would recommend

Noté 5 sur 5 étoiles

Customer service is extra extraordinary! I failed to look at their already high rating, and emailed customer service regarding a gift option selection. They not only assured me, but followed up by se... Voir plus

À propos de l'entreprise

  1. Fabricant de maroquinerie
  2. Magasin de maroquinerie

Écrit par l'entreprise

Since 1934, Ettinger has been synonymous with refined British leather craftsmanship — a hallmark of quiet luxury that endures through generations. From its beginnings in London to its workshop in Walsall, every Ettinger piece is hand-crafted with precision, using the world’s finest leathers and time-honoured techniques. Carrying a Royal Warrant from HM King Charles III, the brand represents more than craftsmanship; it is a celebration of heritage, authenticity, and timeless design. Each wallet, briefcase, and accessory is created not simply to be owned, but to be lived with — growing more beautiful and personal over time. Still proudly family-owned, Ettinger remains guided by the same values that shaped it in 1934. Every creation reflects the family’s enduring vision and distinctive personal touch while offering a subtle statement of sophistication. Distinctly British, quietly confident, and effortlessly classic.


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

74 avis

5 étoiles
4 étoiles
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Noté 5 sur 5 étoiles

Great online shopping experience

My experience shopping online with Ettinger was so good. Their customer service was excellent and they helped make the gift I was purchasing extra special! I will definitely shop here again and will highly recommend to others, thank you so much.

14 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

A beautiful bill-fold wallet & impeccable customer service

My first Ettinger purchase. I have had several fine wallets over the last 30 years that have grown & aged with me. The Ettinger bill-fold wallet is superbly made with superb quality leather and fine, consistent stitching. The price is reasonable for the quality. I’m pleased I made the jump back to a leather wallet from the iPhone card-case I’ve used for the last year.

I would particularly highlight my customer service experience in returning a pen case (beautiful product, but my fountain pens were too large to fit). No chatbots or AI to navigate, straight to a human-being.

Common-sense & prompt, courteous, customer service prevails at Ettinger which, in my opinion, is worth its weight in gold.

16 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

A beautiful bag to add to my…

A beautiful bag to add to my collection, the style and quality is excellent! I would also like to thank the customer service team dfor all their help with my order, quick replies and great service

13 décembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Great Product. Even Better Service!

Needed to order an item at short notice, so called Ettinger, and got put through to Cassi on their Customer Service team. She proved to be very helpful, and ensured the order was processed and despatched within minutes. The parcel arrived on time. In a day and age where many companies have lost the art of 'in person' service, Cassi's professionalism and courtesy is greatly appreciated. Ettinger, and its team, are highly recommended - bravo!

27 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Craftsmanship

Ettinger is a brand that provides excellent craftsmanship and their product-design stands the test of time. It's the very opposite of fast fashion. Customer service is top notch and so is the delivery in particular.

22 novembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Will be purchasing more from here!

I was not sure about which wallet to get at first and which colour and especially which text colour for personalisation but the team at Ettinger were extremely helpful in sending me photographs and their suggestions on which would look nicest with the combo I would like! The shipping was also quicker than expected as well!

9 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

Fantastic customer service

I purchased a wallet in a beautiful blue (petrol) and ask for it to be customised not thinking that it might take longer than the normal delivery time.
As I was going to gift this wallet to my fiancé when on holiday in Egypt I needed it to arrive soon.
I contacted the customer service which replied promptly and made sure the order came earlier!
I was very impressed by the fantastic customer service!

23 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Personalised Wallet

I contacted the team at Ettinger regarding a bespoke personalisation on the inside of one of their wallets. Their response was excellent, prompt, friendly and helpful and the beautiful wallet arrived quickly and excellently packaged. Would highly recommend!

1 juillet 2024
Avis spontané
Noté 5 sur 5 étoiles

Ordered a customized product from…

Ordered a customized product from Germany. Support reached out proactively to suggest some changes (at no additional costs) to my requests (which I followed as these made so much sense). Product arrived in Germany in under a week. Brilliant service and craftsmanship.

9 septembre 2024
Avis spontané
Noté 5 sur 5 étoiles

Longtime Customer, Consistently Impressed

I’ve been a customer of Ettinger for over 10 years and continue to be impressed by the quality of their products. The craftsmanship is exceptional, and the leather stands the test of time. Their card holder and stationery items are part of my daily essentials. If you’re looking for well-made, reliable leather goods, I highly recommend Ettinger.

5 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Quality and Exceptional Service

Level and quality of service was exceptional. The card case (along with embossed initials) was beautiful and crafted to highest level of quality, the fact that the team were able to turn around the request and dispatch the item at such speed was incredible. That ability to respond my request was incredibly well received.

15 juillet 2024
Avis spontané

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